Business Analyst

2 weeks ago

Atlanta GA United States Association of Energy Engineers Full time

The Association of Energy Engineers is searching for an Association Management System (AMS) Database Manager.

AEE (Association of Energy Engineers), is a nonprofit at the center of the global movement to impact climate change. If you are passionate about making a difference and inspiring positive and engaging change, we want you We value people first and our team is our most important asset. Great work environment and excellent benefits.

Job Summary

The Association Management System (AMS) Database Managerwill be responsible for the performance, integrity, and security of the AMS and Certification System for the organization. In conjunction with a third-party implementation consultant, this role will be involved in the planning and implementation of the AEE AMS and Certification systems, including testing, workflow and process documentation development and maintenance, access rights and related controls, overall security, as well as troubleshooting issues on behalf of users.

Once implemented, this position will be responsible for the ongoing management and support of these systems, including the management of system vendors. The position will also ensure that data remains consistent, accurate, and current across the database, is clearly defined, accessible by users in a form that suits their needs, and data recovery control (ensuring all data is retrievable in an emergency).

The AMS Database Manager requires high productivity and high responsiveness to inquiries and stakeholder needs, excellent resolution skills, and the ability to self-assess shifting priorities to ensure obligations are met. This role requires the ability to communicate challenges or technical information in a non-technical manner to management and internal content/business owners and stakeholders is important.

  • Self-starter with the ability to collaborate in a team environment.
  • Excellent communication skills both written and verbal across both internal and external.
  • Excellent time management skills and meticulous attention to detail.
  • Effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads.
  • Meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Effectively communicate and provide customer service to internal and external customers.
  • Work independently to manage multiple assignments while keeping content owners informed of the progress.

Responsibilities

The AMS Database Manager is responsible for ensuring the enterprise systems continue to meet business goals and priorities, by addressing changing business requirements on an ongoing basis, ensuring data quality, and implementing appropriate business processes into the systems. The position will also be responsible for working with the business to make recommendations on best practices to implement new business requirements based on system capabilities.

  • Responsible for maintaining the integrity of and performance of the AMS and Certification systems
  • Create and manage database reports, visualizations, and dashboards as well as train users on reporting.
  • In conjunction with the business units, ensure accurate and efficient data collection and entry by auditing the staff’s use of the database, as well as training staff and partners on the systems.
  • Establish the needs of users and monitor user access and security.
  • Identify and evaluate potential risks and make necessary recommendations.
  • Analyze trends affecting the organization’s operations, performance, and outcomes, and make necessary recommendations.
  • Consider both back-end organization of data and front-end accessibility for end-users.
  • Map out the conceptual design for workflows and related fields required to support user scenarios.
  • Consider both back-end organization of data and front-end accessibility for end-users.
  • Install and test upgrades and new capabilities to be implemented in the AMS and Certification system.
  • Maintain data standards, including adherence to data protection regulations and requirements.
  • Inform end users of changes in the database and train them to utilize systems.
  • Maintain knowledge and documentation of the AMS and Certification system.
  • When necessary, develop new data collection and tracking tools for membership, sponsors, and overall quality oversight.
  • Identify discrepancies in data and advise appropriate departments on how to remedy the discrepancies.
  • Ensure that storage and archiving procedures are functioning correctly.
  • Engage with external partners including developers and programmers to support ongoing needs.
  • Deliver support, technical assistance, and training to staff/partners around the AMS.
  • Assist with other technical/systems duties as needed.
  • Enforce best practices and provide leadership to business units when new requirements need to be implemented

Skills & Qualifications

  • Minimum of 2-4 years experience with database management required (AMS experience preferred)
  • Bachelor's degree in computer science, information technology, or business preferred
  • General experience/knowledge of Microsoft SQL or similar reporting tools
  • Familiarity with content management systems (Sitefinity, WordPress, etc.)
  • Experience with Association Management Systems (Microsoft Dynamics, etc.)
  • Familiarity with Customer Relation Management (Salesforce, etc.)
  • Familiarity with Learning management systems (Elevate, BlueSky, Blackboard, MemberClicks, etc.)
  • Familiarity with Event management systems (Cadmium, Cvent, etc.)
  • Knowledge of database development language
  • Knowledge in the MS Office Suite, Word, PowerPoint, Excel, OneDrive, SharePoint
  • Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.)
  • Proficient project management skills (Asana)
  • Knowledge and experience with analytics platforms
  • Excellent problem-solving and analytical skills
  • Good communication, teamwork, and negotiation skills
  • Familiarity with the main data manipulation languages and the principles of database design
  • Ability to work to tight deadlines under pressure
  • Good organizational skills
  • Flexibility and adaptability
  • Ability to create and maintain strong working relationships with colleagues and customers
  • Business awareness and understanding of technical business requirements
  • Interest in keeping current on new technology developments
  • Understanding of legislation or regulation regarding data protections
PandoLogic. Category:Technology, Keywords:Business Systems Analyst, Location:Atlanta, GA-30341

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