Business Analyst

3 weeks ago


Atlanta, United States Avispa Technology Full time

Business Analyst 13701 A leading professional networking company is seeking a Business Analyst. The successful candidate will play a crucial part in supporting our operations, with a focus on administering and enhancing tools such as Coupa and ServiceNow. Additionally, the individual will contribute to defining and building requirements for our future tools roadmap. The ideal candidate has 6+ years of experience with implementing or enhancing enterprise software platforms (e.g. Salesforce, ServiceNow, Coupa, Workday). The company offers a great work environment Business Analyst Pay and Benefits: • Hourly pay: $45-$80 (Pay varies based on candidate's location and experience) • Worksite: Leading professional development and networking company (Hybrid in Atlanta, GA 30303; Chicago, IL 60661; Mountain View, CA 94041; or San Francisco, CA) • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL • 40 hours/week, 12 Month Assignment Business Analyst Responsibilities: • Provide first-level global support for S2P tools and systems via Microsoft Teams, email, and ticketing system. • Administer user access and permissions within S2P tools. • Collaborate with stakeholders to understand and address user needs and system issues. • Work closely with partner teams to ensure accurate data within S2P systems. • Participate in User Acceptance Testing (UAT) for system rollouts and upgrades. • Serve as a subject matter expert for S2P tools, providing guidance and training to end-users. • Contribute to the development of Knowledge Base articles and documentation for internal use. Business Analyst Qualifications: • 6+ years of experience in business systems analysis or systems administration roles. • 6+ years of experience with implementing or enhancing enterprise software platforms (e.g. Salesforce, ServiceNow, Coupa, Workday). • BS/MS degree in Business Administration, Information Systems, Computer Science, or a related field. • Experience with tools and platforms commonly used in support roles. • Experience working in a global strategic sourcing organization or within procurement processes. • Familiarity with S2P tools such as Coupa, ServiceNow, and Conga or similar platforms. • Proficiency in troubleshooting and resolving technical issues. • Familiarity with Agile or other project management methodologies. • Ability to establish and maintain effective relationships with stakeholders. • Comfort working in a dynamic, fast-paced environment. • Demonstrated communication skills with the ability to communicate findings clearly to both technical and non-technical audiences. • Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).


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