Sr. Manager, Business Intelligence

18 hours ago


Dallas TX United States Smile Doctors Full time

Looking for a position that makes you smile?We’re seeking a Sr. Manager, Business Intelligence to join our growing team. The Sr. Manager, Business Intelligence (BI) leads the development, implementation, and management of business intelligence solutions and analytics strategies that support organizational goals.  This position leads a team of business intelligence analysts, developers, and augmented staff from nearshore and offshore locations. How you’ll make us better: Define and execute a BI strategy aligned with organizational goalsLead the design, development, and maintenance of scalable BI architectures, processes, and toolsCollaborate with senior leadership to identify opportunities for leveraging data to drive business outcomesDefine, implement, and manage SLAs for system performance, ensuring uptime, responsiveness, and reliability of BI solutionsMonitor system performance metrics and address issues proactively to maintain SLA complianceCollaborate with stakeholders to prioritize and resolve performance bottlenecksManage vendor relationships for nearshore and offshore development teams, ensuring high performance and alignment with project objectivesEvaluate and onboard external development resources, balancing cost-efficiency and qualityEnsure smooth communication and collaboration between in-house, nearshore, and offshore teamsEstablish and enforce data governance practices to ensure data accuracy and integrityDrive the adoption of self-service BI tools and dashboards to empower stakeholdersAnalyze trends, identify key performance indicators, and deliver actionable insightsEvaluate and integrate emerging BI technologies to enhance capabilitiesManage relationships with BI vendors and service providersEnsure that BI systems comply with security, privacy, and regulatory standardsYour special skills: Strong written and oral communication skillsStrong problem-solving skills Strong organizational and stakeholder management skills with the ability to lead cross-functional projectsPrerequisites for success:Bachelor’s degree in Computer Science or a related field requiredEight (8) years of experience in a business intelligence, data analytics, or equivalent position required; predictive analytics, machine learning, or AI preferredThree (3) years of supervisory experience requiredThree (3) years of experience with vendor management for nearshore and offshore development teams requiredExpert knowledge of SQL, ETL processes, and data warehouse conceptsStrong knowledge of Power BI or similar platformsFamiliarity with cloud platforms such as Azure, AWS, or SnowflakeWe saved the best for last.In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 3 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors?As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization Apply todayJobFunctionSupport ServicesPayTypeSalaryEducationLevelBachelor’s DegreeTravelRequiredfalse



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