Payment Systems Supervisor
2 weeks ago
The Payment Systems Department is responsible for several of the Bank's critical functions (including but not limited to processing ACH and Wire Transfer files). The Payment Systems Supervisor is a key role focused on ensuring these high-risk transactions are processed accurately and timely, while mitigating the inherent risks. The Payment Systems Supervisor is expected to maintain proficiency in regulatory compliance and industry developments. Serves as a subject matter expert in these areas and is highly skilled in resolving complex system and customer issues. Provides internal support to Bank personnel as needed. Plans, organizes and supervises the daily functions and activities of the Payment Systems team. Provides input towards the development and implementation of new products and services in order to achieve department, division, and Bank goals and objectives. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers.
Responsibilities:
Coordinates sufficient coverage of critical functions to ensure all department tasks are completed in accordance with established deadlines and service levels.
Ensures prompt problem resolution to internal and external customer inquiries. Ensures staff does same.
Acts as liaison with vendors to resolve system issues timely to avoid disruption in critical file processing.
Provides ongoing coaching, training, and development. Monitors team’s progress in completing their goals and provides guidance when necessary. Conducts periodic performance evaluations and participates in the hiring, promotion and termination recommendation process.
Participates in projects involving system upgrades and enhancements within the department. Assigns adequate resources for testing, ensures team is adequately trained and departmental procedures are updated as needed.
Maintains proficiency in regulatory compliance and industry developments; apprises staff. Recommends procedural changes to support prescribed requirements. Performs all duties in accordance with prescribed regulatory compliance guidelines.
Ensure staff receives adequate training to perform duties and responsibilities in accordance with regulations, laws, and applicable industry rules resulting in minimal audit and/or exam findings.
Assists with compiling requested documentation for internal and external audits and examinations. Participate in any meetings and/or follow up requests throughout duration of engagement. Assist in implementing any remediation items resulting from the audit.
Conduct testing and assign resources to support Bank’s annual Disaster Recovery and Business Continuity testing.
Assists Financial Fraud Analysis Department in researching transactions related to fraud investigations.
Completes monthly reports capturing individual and department statistics.
Identifies, recommends and implements process improvements and ways to increase efficiencies.
Creates training plan for new department hires.
Ensures department records are maintained according to the Bank’s Record Retention Schedule.
Refers sales opportunities to other departments or bank affiliates in support of established objectives.
Performs related and unrelated duties as may be required.
Requirements:
Education
Bachelor's Degree or equivalent work experience is required
Work Experience
5+ years relevant operations/electronic banking experience is required
Additional Requirements
Must possess at least intermediate knowledge of wire transfer and ACH processing.
Knowledge of other payment systems networks desirable.
Demonstrated leadership and supervisory skills.
Sound judgement and appropriate sense of urgency.
Strong communications, interpersonal and organizational skills.
Strong attention to detail required.
Able to use various types of office equipment including personal computer and peripheral devices.
Must be able to manage multiple priorities simultaneously.
Must have scheduling flexibility.
Licenses and Certifications
NACHA AAP and/or APRP accreditation Preferred
Principals only please. Unsolicited resumes from third party agencies will not be accepted.
Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled
-
Payment Systems Supervisor
2 weeks ago
Westborough, United States Middlesex Savings Bank Full timeOverview:Make your application after reading the following skill and qualification requirements for this position.The Payment Systems Department is responsible for several of the Bank's critical functions (including but not limited to processing ACH and Wire Transfer files). The Payment Systems Supervisor is a key role focused on ensuring these high-risk...
-
Prospective Payment System Coordinator RN or PT
3 weeks ago
Aurora, CO, United States Spalding Rehabilitation Hospital Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
Aurora, CO, United States Spalding Rehabilitation Hospital Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
Prospective Payment System Coordinator RN or PT
3 weeks ago
Aurora, CO, United States Spalding Rehabilitation Hospital Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
Payment Clerk
15 hours ago
United States, OK, Oklahoma City, 73102 Hertz Full timeA Day in the Life: The role of the Collection Adjustment Clerk is to act as support personnel to the Account Receivable Specialists in processing adjustments and credit card payments, performing specialized billing on accounts, and reviewing customer inquiries for action. The position requires a base knowledge of collection techniques and the ability to...
-
Applications Administrator I
1 month ago
Westborough, United States EG America LLC Full timePosition Summary:As an Application Administrator in retail systems, your main responsibilities would involve supporting and assisting the retail systems team in various tasks related to technology and operations within a retail environment. Some common job responsibilities for this role may include: Responsibilities: System Support: Assisting with the...
-
Payment Poster
2 weeks ago
Moline, IL, United States TEKsystems Full timeWe are hiring for a payment posting specialist to support our growing office in the Moline, IL area!Job Overview:As a Payment Poster, you are an essential part of our team. You will help support the collectors and leaders by processing and handling time sensitive documents to effectively maintain our office inventory. Attention to detail is crucial and above...
-
Senior Clinical Professional
7 days ago
Westborough, Massachusetts, United States Spectrum Health Systems, Inc. Full timeAbout the RoleSpectrum Health Systems, Inc. is seeking a highly skilled Clinical Supervisor to join our team. As a Clinical Supervisor, you will play a critical role in ensuring the delivery of high-quality clinical services to our clients.Key ResponsibilitiesSupervise the implementation and delivery of clinical services, ensuring they align with Spectrum's...
-
Clinical Leadership Position
7 days ago
Westborough, Massachusetts, United States Spectrum Health Systems, Inc. Full timeJob SummarySpectrum Health Systems, Inc. is seeking a highly qualified Clinical Supervisor to join our team. As a Clinical Supervisor, you will be responsible for overseeing the implementation and delivery of clinical services, ensuring treatment services are consistently delivered in accordance with our clinical design, and fostering an atmosphere of...
-
Clinical Leadership Position
2 weeks ago
Westborough, Massachusetts, United States Spectrum Health Systems, Inc. Full timeJob SummarySpectrum Health Systems, Inc. is seeking a highly qualified Clinical Supervisor to join our team. As a Clinical Supervisor, you will be responsible for overseeing the implementation and delivery of clinical services, ensuring that treatment services are consistently delivered in accordance with our clinical design.Key ResponsibilitiesSupervise the...
-
Lunch and Recess Supervisor
2 weeks ago
Westborough, Massachusetts, United States Westborough School District Full timeWestborough School DistrictPosition: Lunch and Recess SupervisorOverview:The Westborough School District is seeking a dedicated Lunch and Recess Supervisor to enhance our supportive educational environment. This role is vital in ensuring a safe and enjoyable atmosphere for students during their lunch and recess periods.Key Responsibilities:Supervise students...
-
Retail Payments Manager
2 months ago
Naperville, IL, United States Aldi Full timeThe National Projects team allows you to make decisions that will make an impact at one of the nation's top grocers. We are a group of strong analytical thinkers, each with a dash of our own unique creative vision. We are always on the lookout for those improvements that will keep ALDI moving forward. Projects range in scope from internal policy improvements...
-
Clinical Services Manager
5 days ago
Westborough, Massachusetts, United States Spectrum Health Systems, Inc. Full timeIncentive: Offering a $5,000 bonusLocation: Westborough, MA – Inpatient Residential ProgramCompensation: $70,000-$75,000 annuallyWork Schedule: Monday to Friday, 8:00 AM to 4:30 PMEmployee Benefits: Comprehensive health, dental, and vision insurance Paid time off 401k plan with company contributions Tuition reimbursement opportunities Discounts on a...
-
Supervisory Role in Mental Health
7 days ago
Westborough, Massachusetts, United States Spectrum Health Systems, Inc. Full timeJob SummarySpectrum Health Systems, Inc. is seeking a highly qualified Clinical Supervisor to join our team. As a Clinical Supervisor, you will be responsible for overseeing the implementation and delivery of clinical services, ensuring treatment services are consistently delivered in accordance with our clinical design, and fostering an atmosphere of...
-
Maintenance Supervisor
5 days ago
Westborough, Massachusetts, United States Waste Connections Full timeJob SummaryWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Waste Connections. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our maintenance facilities and equipment.Key ResponsibilitiesEnsure adherence to our corporate safety program and maintain a safe working...
-
Maintenance Supervisor
13 hours ago
Westborough, Massachusetts, United States Waste Connections Full timeJob SummaryWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Waste Connections. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our maintenance facilities and equipment.Key ResponsibilitiesEnsure adherence to our corporate safety program and maintain a safe working...
-
Payment Product Manager
2 weeks ago
Philadelphia, PA, United States Comcast Corporation Full timeComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...
-
Lead Case Manager
1 week ago
Westborough, United States Spectrum Health Systems, Inc. Full time $23Location: Inpatient ATS (Acute Treatment Services) Program – Westborough, MAIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Pay rate: $22.50/hourSchedule: Monday-Friday, 8:00 AM-4:30 PM.Benefits:• Health, dental, vision insurance• Paid time off• 401k with company...
-
Front Desk Supervisor
3 months ago
Westborough, United States DoubleTree by Hilton Hotel Boston - Westborough Full timeAs Front Office Supervisor you will play a crucial role in mentoring our innovative TEAM deliver upscale customer service and ensuring unforgettable guest experiences. TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is...
-
Front Desk Supervisor
4 weeks ago
Westborough, United States DoubleTree by Hilton Hotel Boston - Westborough Full timeAs Front Office Supervisor you will play a crucial role in mentoring our innovative TEAM deliver upscale customer service and ensuring unforgettable guest experiences. TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is...