Banquet Captain

2 weeks ago

Lake Ann MI United States Great Wolf Lodge Full time

Pay: $19 per hour


At Great Wolf, theBanquet Captainis responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.


Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks: Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Essential Duties & Responsibilities

  • Lead, supervise and participate in set-up to include; moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.
  • Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
  • Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager
  • Facilitate and lead departmental meetings such as pre-meal and post-meal briefings
  • Possess a deep understanding of each event and function as the point of contact for that detail
  • Establish the Order of Service and follow service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions and maintain event timing to ensure service occurs properly and in a timely manner
  • Assign service stations to banquet servers, anticipating good, balanced working teams
  • Ensure all assigned side-work and pre-work needed for future events is completed before leaving
  • Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate


Basic Qualifications & Skills

  • Previous experience as a server
  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen


Desired Qualifications & Traits

  • Previous Banquet experience
  • Prior Banquet Captain Experience
  • Strong leadership skills and proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy


Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time


Application Instructions:

Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.


This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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