Salesfloor Supervisor

3 weeks ago

Hattiesburg MS United States Channel Control Merchants Full time
Job Description
  • Weekly Pay
  • Dental, Medical, Vision Benefits after 60 days of employment
  • 401k program with a 3%-5% match
  • Employee Assistance Program
  • On the job training
  • Opportunities for Growth
  • 10% discount at our Dirt Cheap, Treasure Hunt and Dirt Cheap Building Supplies stores

Job Summary:

The Sales Floor Supervisor works hand in hand with the Store Manager to create and maintain a shoppable and profitable store. As a support to the Store Manager, they ensure efficient and effective customer service experience as well as maintain the appearance of the sales floor.

Duties/Responsibilities:
  • Oversees all aspects of the selling floor including but not limited to: apparel, footwear and hardlines departments.
  • Maintain a clean, organized, and visually appealing sales floor by following code w policies, merchandising and display standards.
  • Assist with inventory management, including stock replenishment, inventory counts, and stockroom organization.
  • Handle customer questions, complaints, and escalations in a professional and timely manner, striving to resolve issues to the customer's satisfaction.
  • Collaborate with the store management team to execute sales promotions, marketing initiatives, and special events to drive traffic and increase sales.
  • Enforce company policies and procedures regarding customer service, sales, safety, and security.
  • Helps maintain a strong team by aiding in the training and development of new hires.
  • Performs recovery of the sales floor to meet company standards.
  • Frequently check expiration dates on consumable items to ensure safety.
  • Ensured all sizing is correct per the guidelines on everyday and promotional product.
  • Completes any other tasks assigned by the Store Manager.


Requirements

Skills/Qualifications:
  • Previous experience in a supervisory or leadership role.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills and a passion for providing exceptional customer experiences.
  • Knowledge of retail operations, including merchandising.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Proficiency in basic computer applications and point-of-sale systems.
  • High school diploma , GED or equivalent work experience.

Physical Requirements:
  • Ability to stand for extended hours
  • Frequently lift items over 20 pounds
  • Background check required

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