Program Manager

2 weeks ago

Hudson NH United States Invio Automation Full time
Program Manager

Department: Engineering
Reports To: Mechanical Engineering Manager
FLSA Status: Exempt
Location: Hudson, NH
Updated: 02.02.2024

THE COMPANY
Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With nine locations across North America and a global network of collaborative partners, Invio Automation’s geographic footprint provides customers with a presence in key markets where local service and support are valued.

Invio Automation’s Solutions division specializes in single station robotic cells, multi-station fabrication & assembly lines, bonding & welding technologies, vision systems, and packaging processes. The technical precision extends to specific applications crucial in medical device manufacturing, such as thermal bonding, web handling, force plotting, heat staking, high viscosity pumps, precision dispensing, impulse bag sealing, and needle bending. Invio Automation ensures localized service and support, recognizing the unique demands of the medical device and life sciences industries. Join us in pioneering the future of automation, where technical excellence meets the critical needs of advancing medical technologies.

DESCRIPTION
Our design team works with the largest companies in the world to help them revolutionize their manufacturing processes. We take great pride in our commitment to finding innovative solutions that drive real results. Program Managers in Solutions play a crucial role in our organization, as they are responsible for supporting the planning and execution of our most complex projects for our key customers. They work closely with Sales and Estimating, Finance, Project Engineers, and the customer to ensure solid communication and oversee all aspects of the project from start to finish, including financial management.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Key leader supporting the delivery of projects on time, on budget, and driving customer satisfaction.
Manage customer communications and meetings with external customers & Invio personnel.
Support project engineers with defining project scope, schedule, goals, and deliverables that achieve customer expectations.
Establish/maintain all project timing, financial aspects, and key milestones within the ERP system.
Manage the overall project/program team to complete tasks on schedule.
Monitor and manage customer requirements, quality, cost, and timing elements of assigned projects.
Manage customer POs, billing, and invoicing. Create project numbers for new projects.
Must display exceptional oral and written communication skills with all customers and internal Invio employees.
Work concurrently on one or more projects of moderately complex scope.
Develop, maintain, and deliver progress reports.
Proactively manage changes in project scope, generate ECO’s as necessary, and identify potential crises and create contingency/recovery plans.
Demonstrate professionalism in all activities and provide efficient service to customers.
Schedule activities to complete assigned tasks and projects, communicate and document requisite information per established Invio Automation policies and procedures.
All other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be professional, proactive, and positive, with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

Other Skills and Abilities:
Proficient in Microsoft Office (Word, Excel, Project, PowerPoint)
Experience with an MRP/ERP system
Experience with large/complex automation systems and manufacturing processes.
Experience with gathering requirements, business analysis, and documentation.
Experience with coaching and team building.
Ability to obtain project management professional certification(s).

EDUCATION
A four-year degree from an accredited institution in Engineering (preferred), Business Administration, or Project Management. At least five years related experience in project management, planning, and financial tracking.

INVIO AUTOMATION’S CORE VALUES
We take pride in the reliability of our team and the difficult problems we solve for customers.
We deliver real customer value that positively impacts the lives of those around us.
We are dependable. Relationships and trust matter.
Our ingenuity and desire to improve lives will complement our suite of solutions.
We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
We believe exceptional service is better demonstrated than said.

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