General Manager

1 month ago

Euclid OH United States Community Choice Financial Family of Brands Full time
Job Description

Overview:

As a results-driven Store Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Manager, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation.

Responsibilities:

Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.

 

Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.

 

Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager.

 

Supervise and maintain office security including cash management and loss prevention of store by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures.

 

Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.

 

Participate in the selection, review, hiring, and retention of new employees.

 

Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance.

 

Handle complex customer situations that arise with integrity and professionalism.

 

Monitor and maintain store appearance and address basic facilities needs, including scheduling maintenance services.

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum 3 years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday
  • Must be at least 18 years of age (19 in Alabama)
  • Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
  • Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to life and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Prior leadership experience in a sales or customer service-oriented position
  • Experience in retail, sales, or financial industry
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

  • General Manager

    2 months ago

    Euclid, United States Ohio - KFC Full time

    Job DescriptionJob DescriptionDo you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.?Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill.  As the world's largest restaurant...

  • General Manager

    1 month ago

    Euclid, United States Community Choice Financial Family of Brands Full time

    Overview: As a results-driven Store Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the...

  • General Manager

    3 months ago

    Euclid, United States Community Choice Financial Family of Brands Full time

    Overview: As a results-driven Store Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the...

  • General Manager Hourly

    3 months ago

    Euclid, United States Community Choice Financial Family of Brands Full time

    Overview: As a results-driven Store Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the...

  • Operating Room Nurse Manager

    9 hours ago

    , MA, United States Mass General Brigham Full time

    Job SummaryWe are seeking an experienced Operating Room Nurse Manager to join our team at Mass General Brigham. The successful candidate will be responsible for providing leadership and direction to our OR nursing staff, ensuring the delivery of high-quality patient care and promoting a positive work environment.Key ResponsibilitiesProvide clinical...

  • General Manager

    1 month ago

    Plain City, OH, United States Taco Bell Full time

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United...

  • Full Time General Manager

    2 weeks ago

    Columbus, OH, United States Jimmy John's Full time

    $52,000 YEARLY SALARYHEALTH INSURANCE AND 401K AVAILABLEUNIFORMS PROVIDEDFREE/DISCOUNTED SHIFT MEALDIVERSE AND INCLUSIVE WORKING ENVIRONMENTCAREER & GROWTH OPPORTUNITIES Jimmy John's largest franchisee in Central Ohio is expanding their team. We seek a reliable, self-motivated individual who can work various shifts as a General Manager at our Powelllocation...

  • General Manager

    2 weeks ago

    Uniontown, OH, United States Arby's Full time

    As a restaurant manager, you will be the leader of the restaurant, you will set the pace of the business.You will lead your restaurant management team and team members through performance, engagement, and training initiatives.From local marketing to help reach the sales and profit goals of the business, you will be responsible for ensuring that the...

  • Assistant General Manager

    1 month ago

    Plain City, OH, United States Taco Bell Full time

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United...

  • General Manager

    1 month ago

    Zanesville, OH, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a results-driven Store Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting...

  • General Manager

    4 weeks ago

    Sandusky, OH, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a results-driven Store Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting...

  • General Manager, Bay Harbor

    4 weeks ago

    Avon, OH, United States Cedar Point Full time

    Overview:Job Status: Full-time, year-roundPosition Level: Entry to Mid-LevelShift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The General Manager of Bay Harbor maintains an effective overall management of a “Full Service Restaurant” (FSR), ensures financial...

  • General Dentist

    1 month ago

    Spartanburg, SC, United States Eastside General Dentistry Full time

    General Dentist opportunity with a total compensation & 50k sign on bonus! Eastside General Dentistry, is lo oking for a General Dentist to join our team. About Eastside General Dentistry , like each Heartland Dental supported office, is unique to the community and the patients they serve. With support of a practice manager and a highly trained team on...

  • General Dentist

    2 months ago

    Spartanburg, SC, United States Eastside General Dentistry Full time

    General Dentist opportunity with a total compensation & 50k sign on bonus!Eastside General Dentistry, is looking for a General Dentist to join our team.About Eastside General Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. With support of a practice manager and a highly trained team on site,...

  • General Machine Operator

    4 weeks ago

    Euclid, United States PPS-HPS Full time

    Job DescriptionJob DescriptionWe are a specialized metal processing facility looking to add a motivated and independent team member to join our FIRST SHIFT team!First Shift, great benefits!Job Description:Assist the production department Basic machine operation Attention to detailForklift operationRequirements:Machine operationForklift operationActive...

  • General Manager

    3 months ago

    Whitewright, TX, United States Domino's Full time

    ABOUT THE JOB You are responsible for everything that happens at your store. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: staffing, paperwork,  food management, work to a schedule,...

  • General Manager, Performance General Manager, Performance

    3 months ago

    Sandusky, OH, United States Community Choice Financial Family of Brands Full time

    Overview: As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the...

  • Manager in Training

    3 months ago

    Euclid, United States Hibbett Sports Full time

    01350 Euclid, OHLE_301 Hibbett Retail, Inc. Job Title: Manager in Training Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product...

  • General Manager

    2 weeks ago

    Alpharetta, GA, United States Buffalo Wild Wings Full time

    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a...

  • General Manager

    2 months ago

    Alpharetta, GA, United States Buffalo Wild Wings Full time

    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a...