Move-In Coordinator

2 weeks ago

Catonsville MD United States Charlestown by Erickson Senior Living Full time

Location:

Charlestown by Erickson Senior Living

Charlestown is seeking an experienced Sales Coordinator to join its Continuing Care sales team.

What we offer

  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options for employees working 30+ hours per week
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law for employees working 24+ hours per week
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
  • Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
  • Growth Opportunities – grow with the company as we open new communities and expand on our existing ones

Compensation: Ranging from $22.00 per hour up to $32.00 per hour; based upon years of experience. Potential for commission of up to $1,500.00 per month.

How you will make an impact

  • Managing all activities related to moves in, out, and within Continuing Care.
  • Coordinator first time sales appointments.
  • Supporting residents through the process, resolving issues, and meeting special needs as they arise.
  • Verifying financial information and providing an application for resident approval.
  • Assessing and resolving issues regarding residents’ care and safety.
  • Developing referral network within the community for available services
  • Educating residents in the importance of Advanced Directives and completion of documents

What you will need

  • Experience in Continuing Care Retirement Community (CCRC), Assisted Living Facility (ALF), or Skilled Nursing Facility (SNF) required
  • Experience utilizing Salesforce system
  • Knowledge of health care/insurance industries and health care delivery systems
  • Some holiday and weekend on-call work may be required

Consider joining us as a Move-in Coordinator and oversee all transitions within Continuing Care. In this role, you will serves as the primary contact for residents, family members, and nursing staff during moves in, out, and within the building.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Charlestown is a beautiful 110-acre continuing care retirement community located in Catonsville, Maryland, a suburb of Baltimore. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Charlestown is dedicated to fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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