Document Support Specialist

3 weeks ago

Evansville IN United States OneMain Financial Full time

The Document Support Specialist will provide support in the areas of data collection, archiving, analysis, and reporting to support operational needs of the Copy Center department.  They will use various techniques and problem-solving methodologies to increase efficiencies and improve departmental processes.  A portion of this role will be programming variable data customer letters using vendor specific software. 

In the Role

  • Analyzing, interpreting, importing / exporting, and manipulating data across various company systems.
  • Establishing and maintaining system design documentation which will include dataflow, workflow, and business processes.
  • Supporting departmental management in all data and reporting needs.
  • Designing, enhancing, and maintaining reports, Excel, and other reporting tools and applications
  • Reconciliation of monthly departmental reporting
  • Provide support to solve problems associated with operational processes and procedures to internal customers.
  • Provide first level support for new/existing departmental procedures, protocols and/or technologies.
  • Refer problems to appropriate support level, when necessary, to ensure timely resolution and prevention of future problem incidents.
  • Maintaining daily statistics on department performance.

Requirements

  • High School Diploma or GED.
  • Must be able to lift 40lbs.

Preferred

  • Associates or Bachelors Degree preferred in Computer Information Systems with strong IT, Data Management, Programming, or similar emphasis.
  • One year or more in data collections, scripting (PowerShell), and analytics.
  • Proficient level of Microsoft Excel with good Pivot Table abilities

Location

On-site – Evansville, IN

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)  
  • Employee Stock Purchase Plan (10% share discount)  
  • Tuition reimbursement  
  • Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)

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