We have other current jobs related to this field that you can find below

  • Deal Desk Analyst

    2 months ago


    New Bedford, Massachusetts, United States Werfen Full time

    Overview:Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture...

  • Deal Desk Analyst

    2 months ago


    New Bedford, Massachusetts, United States Werfen Full time

    Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays...

  • Help Desk Analyst

    3 months ago


    United, United States iCST Full time

    Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems. The Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows operating system. The Help Desk Analyst provides hands-on...


  • New York, NY, United States TEKsystems Full time

    Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...


  • New York, NY, United States TEKsystems Full time

    Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...


  • CHARLTON, MA, United States KARL STORZ Endoscopy - America Full time

    KARL STORZ is currently looking for a Service Desk Support Analyst.  This role will act as the central point of contact for handling business partners’ technical support issues.  The Support Analyst will be responsible for responding to issues by gathering all necessary information and to provide resolution during the initial contact or forward the issue...


  • Baltimore, MD, United States TEKsystems Full time

    Description: Daily responsibilities include logging, tracking and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of...


  • Denver, CO, United States Flexential Full time

    Job Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...


  • Lafayette, IN, United States TEKsystems Full time

    Description:About the Role:The IT Service Desk Analyst II will act as a key point of contact for corporate IT support inquiries from team members regarding issues related to company-provided IT systems and applications. This role requires the Analyst to rely on experience, instructions, and the knowledge base to answer inquiries and resolve problems...


  • Denver Corp, CO, United States Flexential Full time

    Job Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...

  • Front Desk Agent

    4 weeks ago


    Bedford, United States TownePlace Bedford Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Service Desk

    4 days ago


    Bellevue, WA, United States TEKsystems Full time

    Please be aware of shifts available:Thursday - Monday 10:30am - 7pmThursday-Monday 8am - 4:30pmService Desk SupportTop Skills' DetailsExperience working in fast paced high call volume environmentCustomer Service OrientedServiceNow ExperienceJob Description:We are seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk...


  • Owings Mills, MD, United States TEKsystems Full time

    Description:Provide End User technical support in a fast paced single point of contact Service Desk capacity. Primary job function is to respond, handle, diagnose and resolve inbound End User interactions. Identifies, researches, and resolves technical problems. Documents, tracks and monitors the problem to ensure a timely resolution. Key Accountabilities...


  • Bedford, United States Centennial Bank Full time

    GENERAL DESCRIPTION OF POSITION The Sr. Credit Analyst/Underwriter performs financial based analysis and underwriting of credits which is used by the bank to assess risk and monitor existing credits to entities or individuals. This position performs analysis on the largest and most complex loans or relationships with a Region or Industry. The Sr Credit...


  • Spring, TX, United States TEKsystems Full time

    Description:*Mondays and Fridays Remote**Tuesdays - Thursdays onsite in Spring, TX*The client is seeking a highly qualified and experienced professional to join their dynamic team on a long-term contract assignment. The ideal candidate will manage the daily operations of the service desk, ensuring that all service requests and incidents are resolved in a...


  • Bedford, United States JVT Advisors Full time

    Full time role, one day on-site in Bedford, NH. Pluses: Insurance industry, Agile, Confluence, Jira experience Salary range $70-$85K with benefits. BSA's do functional Q/A work as well no separate Q/A department. Test Plans/ Execution of Test Plans/ Test Matrix. Ability to deal with VendorsSample Projects: Policy Administration ( Rate changes, New Coverages,...


  • Bedford, United States JVT Advisors Full time

    Full time role, one day on-site in Bedford, NH. Pluses: Insurance industry, Agile, Confluence, Jira experience Salary range $70-$85K with benefits. BSA's do functional Q/A work as well no separate Q/A department. Test Plans/ Execution of Test Plans/ Test Matrix. Ability to deal with Vendors Sample Projects: Policy Administration ( Rate changes, New...


  • Bedford, United States JVT Advisors Full time

    Full time role, one day on-site in Bedford, NH. Pluses: Insurance industry, Agile, Confluence, Jira experience Salary range $70-$85K with benefits. BSA's do functional Q/A work as well no separate Q/A department. Test Plans/ Execution of Test Plans/ Test Matrix. Ability to deal with VendorsSample Projects: Policy Administration ( Rate changes, New Coverages,...


  • Four States, United States The Ladders Full time

    Candidate Profile Are you someone with the following: Degree qualified in economics/ finance /business /mathematics or quantitative discipline. Comprehensive understanding of risk management methodologies and valuation models Power BI, Python, or other data management software like Alteryx. High degree of accuracy and efficiency under set deadlines....


  • Worcester, MA, United States University of Massachusetts Medical School Full time

    OverviewPOSITION SUMMARY: Under the general supervision of the Associate Director, Grant Accounting & Compliance or designee, the Grant & Contract Analyst performs varied financial and administrative functions to monitor compliance of post-award grants, contracts, and restricted gifts while adhering to governing policies, regulations, and requirements. The...

Deal Desk Analyst

2 months ago


Bedford MA United States Werfen Full time
Overview:

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Job Summary

This position is responsible for high-speed processing of customer offers and field personnel task requests for the Commercial Operations Organization. The role is also accountable for facilitating requests for proposal responses, pricing proposal approvals, supplies and service contracts review, negotiations, analysis, and reporting for business decision support. The Deal Desk Analyst is responsible for supporting deal processing with a defined set of sales teams within the organization.

Responsibilities:

Key Accountabilities

Responsible to quickly and accurately process offers and tasks, maintaining targets on gross profit and average selling price.
Act as a Subject Matter Expert to advise the Sales Organization on strategy to structure profitable offers.
Uses , communicates and helps to maintain, approval guidelines, standardized templates, deal checklists, and approval workflows, that focus on high velocity deal processing.
Ensures all business terms meet organization requirements, and communicates them, within the system, to the Contracting Team as well as the sales organization.
Works collaboratively with field based staff as well as internal departments as necessary.
Improving efficiencies, and removing bottlenecks in deal processing, customer price negotiations, and task request management.
Develops strong relationships with all key stakeholders.
Employs critical behaviors, such as; concierge service, relationship building, and high velocity deal & task processing.
Communicates clearly, concisely, and respectfully to foster an effective relationship with internal customers.

Networking/Key relationships

Senior Leadership, Sales, Applications, Service, IT Solutions, Contracting, Finance, Client Services, Legal & Compliance

Qualifications:

Minimum Knowledge & Experience required for the position:

Bachelor’s degree in Business, Finance or similar discipline required.
Minimum of 2 years of related business experience involving, deal processing, task management, contracting, sales operations, and or business analysis in a similar or related industry required.

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

Skills & Capabilities:

Superior project management and time management skills, including effectively managing multiple priorities in a fast paced and deadline driven environment.
Detail and process oriented with focus on continuous improvements to maximize effectiveness and efficiencies.
Strong working knowledge of customer offer process and business knowledge to deliver high output, financially risk balanced, deals.
Ability to communicate effectively with external, and internal departments.
Excellent written, verbal and interpersonal communication skills.
Strong decision making skills and ability to prioritize work independently.
Werfen offer and pricing systems knowledge, SAP, CRM, and other systems
Strong Microsoft Office Suite competencies, including advanced skills with Excel and or Power BI type tools.

Travel requirements:

Up to 10% travel.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 5,000 employees around the world comprise our Werfen team.

www.werfen.com