Team Member

6 days ago

Cheyenne WY United States Lowe's Full time
Greets driver with courteous customer service, represents "the face of Lowe's"

Verifies truck number; directs security to check door seals and inspect truck

Fills out the inbound bill of lading (BOL) stamp

Validates purchase order (PO) number in current system and accurately enters required data into data management system (DMS)

Locates empty space in facility yard to land trailer

Records product load on trailer and assigns yard lane (trailer parking spot) using DMS and Yard Management Database Sends Live unloads (i.e., with scheduled appointment time) straight to the dock to get unloaded

Directs carrier driver to location; coordinates with yard drivers, informs carrier drivers of safety rules when driving on the yard, and other requirements as needed

Collects and processes bill of lading (and reprints if necessary)

Contacts vendors when driver information needed

Directs security to inspect outbound truck

Prepares and provides driver with required "over-the-road" documents - releases and files BOL when trailer is gone

Provides callers with the following information, as needed: directions to facility, live unload scheduling, alert stores to late or early shipments

Learns to use and understand data from all necessary Lowe's systems (DMS) and other software tools

Coordinates priority moves from coaches for shipping and receiving

Runs loaded outbound trailer report and email core carriers to pickup trailers from yard

Verifies that BOL's over a certain weight threshold (set by facility) have been weighed on scales

Conducts yard audit to verify trailers are in the correct location physically and in the system

Mentors and guides new associates with tasks and responsibilities for this role

Trains security on transportation requirements and truck inspection criteria

Uses good customer service techniques, resolves driver issues; employs conflict resolution techniques as needed; escalates issues to Coach when appropriate

Makes good, solid, empowered decisions related to the following: accept/reject early loads, reject dirty trailers for loading, enforce yard rules and regulations Core Competencies Focus on Customers

Delivers SMART customer service by:

Understanding who your customers are.

Actively seeking out and engaging with customers.

Asking questions to identify and understand customer needs.

Delivering products and solutions that exceed customer expectations.

Demonstrating sincere appreciation to customers. Deliver Results

Completes assignments consistently.

Maintains focus despite obstacles.

Puts in consistent effort to meet goals.

Works steadily on routine priorities. Take Action

Displays a can-do attitude.

Confirms what needs to be done and does it.

Meets deadlines consistently.

Takes action without relying on oversight. Show Courage

Takes on tough assignments when asked.

Remains productive during times of change and uncertainty.

Raises difficult issues to ensure they are addressed.

Shares feedback and expresses disagreements tactfully.

Continue Learning

Seeks opportunities to learn and apply new skills.

Asks for help with personal development efforts.

Remains open to feedback from others.

Shares knowledge and best practices with others. Functional/Technical Competencies Attention to Detail

Accomplishes work with concern for all the areas involved, no matter how small.

Notices inconsistencies/faults in work processes in order to ensure the quality of services and products leaving the facility and to prevent inefficiencies.

Solve Complex Problems

Collects relevant information to understand basic problems and issues.

Learns and uses basic problem-solving tools and methods.

Recognizes symptoms that indicate problems.

Separates relevant facts from less essential or unnecessary data when solving problems. Be Adaptable

Adjusts approach in different or changing situations.

Learns to be flexible in completing job assignments.

Takes cues from others about changes in the situation.

Accepts direction on how to adapt approach to changing situations.

Template Revised 8/1/2019 Page 3 of 4 Safety Orientation

Ability to work safely and maintain awareness of workplace conditions that affect associate and customer safety. This includes the ability to understand and follow company safety policies and procedures, complete work in a safe manner, caring about safety of self, others, and customers, responding appropriately in an emergency, and reporting unsafe conditions.

Communicate Effectively

Keeps others informed.

Listens attentively to others' insights, advice, and instruction.

Responds openly to others.

Speaks with an appropriate amount of detail. Demonstrate Self-Awareness

Seeks feedback from others.

Asks for input about how own actions impact others.

Reacts positively to constructive criticism.

Recognizes own mistakes and the need to operate differently.

Minimum Qualifications:

High school diploma or GED equivalent

Demonstrated track record of good attendance

Basic math and reading comprehension skills Basic computer skills including a working knowledge of Microsoft Office

Strong safety orientation Preferred Qualifications:

Post-secondary education in business, supply chain management, transportation or related field

Experience in a customer service role

Experience using troubleshooting processes to resolve problems

Experience in distribution center operations

Experience using a data management system

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

#Full timeRequiredPreferredJob Industries
  • Warehouse & Production

  • Team Member

    1 day ago

    Jackson, WY, United States Whole Foods Market Full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent...

  • Team Member

    3 months ago

    Cheyenne, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    2 months ago

    Cheyenne, United States Border Foods LLC Part time

    Job DescriptionJob DescriptionWho wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a...

  • Team Member

    4 weeks ago

    Rawlins, WY, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    4 weeks ago

    Laramie, WY, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Restaurant Team Member

    7 months ago

    Cheyenne, United States Papa Johns Full time

    Team Members Exciting things are happening at Papa John’s…and our career experience just keeps getting “Better”! Papa John’s Team Members are responsible for ensuring that quality products and services are delivered to our customers meeting Papa John’s standards. This may include pizza making, order taking, and cashier responsibilities. Papa...

  • Bakery Team Member

    4 days ago

    Cheyenne, Wyoming, United States Sam's Club Full time

    Unlock a rewarding career at Sam's Club as a Bakery Team Member in Cheyenne, Wyoming. We are seeking a skilled individual to join our bakery team and contribute to the success of our members. About the RoleThis is a unique opportunity to work in a fast-paced environment where you will be responsible for preparing fresh baked items daily for our members....

  • Restaurant Team Member

    3 months ago

    Cheyenne, United States Qdoba Full time

    QDOBA - 1958 Dell Range Blvd Unit F [Restaurant Associate / Crew Member] As a Team Member at QDOBA, you'll: Enthusiastically greet all guests when they enter the restaurant; Have fun and maintain a positive attitude at all times; Strive to exceed guest expectations; Follow recipe and preparation guidelines; Be a willing team player and maintain a...

  • Fitness Center Team Member

    6 days ago

    Cheyenne, Wyoming, United States Planet Fitness Full time

    Job Title: Fitness Center Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Team Member. This role will be responsible for providing exceptional service to members and guests, ensuring an outstanding experience at our Planet Fitness locations.Responsibilities:Greet members and guests, providing...

  • Restaurant Team Member

    2 days ago

    Banner, WY, United States Loves Travel Stops & Country Store Full time

    Req ID:446430Address: 190 US Hwy 16 E Buffalo, WY, 82834Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Loves!Restaurant cashiers play a...

  • Team Member and Service Expert

    6 days ago

    Cheyenne, Wyoming, United States Papa John's - JLM Full time

    Job OverviewPapa John's - JLM is seeking a motivated Team Member to join our team. As a Team Member, you will play a vital role in delivering quality products and services to our customers.

  • Whole Foods Team Member

    2 months ago

    Jackson, WY, United States Whole Foods Market Full time

    Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you'll work in a professional environment, with the highest quality ingredients and have a true work-life balance! We are currently hiring for a variety of roles with various schedules. We have Full-Time and Part-Time opportunities, depending on the role and...

  • Deli Production Team Member

    1 week ago

    Wamsutter, WY, United States Pilot Company Full time

    Company Description Pay Rates Starting between: $11.95 - $16.90 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of...

  • Dining Service Team Member

    6 days ago

    Cheyenne, Wyoming, United States Perkins & Marie Callender's, LLC Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Dining Service Team Member to join our team at Perkins Restaurants. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring efficient table management, and maintaining a clean and welcoming dining...

  • Deli Production Team Member

    1 week ago

    Wamsutter, WY, United States Pilot Company Full time

    Company DescriptionPay Rates Starting between: $11.95 - $16.90 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of...

  • Deli Production Team Member

    1 week ago

    Wamsutter, WY, United States Pilot Company Full time

    Company DescriptionPay Rates Starting between: $11.95 - $16.90 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of...

  • Deli Production Team Member

    6 months ago

    Wamsutter, WY, United States Pilot Company Full time

    Company DescriptionPay Rates Starting between: $11.95 - $16.90 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type...

  • Dining Room Team Member

    1 week ago

    Cheyenne, Wyoming, United States Red Lobster Full time

    Job Title: Busser/RunnerAbout the Role:As a member of our dining room team, you will be responsible for ensuring that every guest has an exceptional dining experience at Red Lobster. Your primary duties will include:Welcoming every guest with a smile and ensuring they feel valued and cared for;Setting up the dining area for the shift, including arranging...

  • Package Handler Team Member

    6 days ago

    Cheyenne, Wyoming, United States United Parcel Service Full time

    Unlock Your Potential as a UPS Warehouse WorkerWe are seeking highly motivated and energetic individuals to join our team as Package Handlers. As a key member of our warehouse operations, you will play a vital role in ensuring the smooth delivery of packages to our customers.About the RoleThis is a fast-paced and dynamic position that requires strong...

  • Restaurant Team Member

    6 months ago

    Cheyenne, United States Papa Johns Full time

    Papa John’s is known for Better Ingredients - Better Pizza, but it all starts with Better People! We have a few opportunities for highly-motivated individuals who possess natural leadership traits, to join our winning team, as a Restaurant Assistant Manager! The ideal candidate knows the restaurant business and how to exceed customer expectations. They...