Fitness Center Team Member
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Team Member. This role will be responsible for providing exceptional service to members and guests, ensuring an outstanding experience at our Planet Fitness locations.
Responsibilities:- Greet members and guests, providing top-notch customer service and making them feel welcome.
- Answer phones in a friendly manner and assist callers with questions.
- Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
- Close shift for the business day and create bank deposits for the following day.
- Customer service background preferred.
- Ability to work overnight hours (10:00pm to 6:00am).
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
$45,000 - $60,000 per year, depending on experience.
Benefits:- Competitive salary.
- Opportunities for career advancement.
- Discounted membership rates.
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