Fitness Center Team Member

6 days ago


Cheyenne, Wyoming, United States Planet Fitness Full time
Job Title: Fitness Center Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Team Member. This role will be responsible for providing exceptional service to members and guests, ensuring an outstanding experience at our Planet Fitness locations.

Responsibilities:
  • Greet members and guests, providing top-notch customer service and making them feel welcome.
  • Answer phones in a friendly manner and assist callers with questions.
  • Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point of sale system.
  • Close shift for the business day and create bank deposits for the following day.
Requirements:
  • Customer service background preferred.
  • Ability to work overnight hours (10:00pm to 6:00am).
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
Compensation:

$45,000 - $60,000 per year, depending on experience.

Benefits:
  • Competitive salary.
  • Opportunities for career advancement.
  • Discounted membership rates.


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