Meetings and Membership Coordinator

3 weeks ago

Washington DC United States Association for Community Affiliated Plans Full time

POSITION SUMMARY

The Association for Community Affiliated Plans (ACAP) seeks a Meetings and Membership Coordinator to provide support for the administrative department’s Events and Membership functions. Reporting to the Conference and Events Director, this position will assist in the planning and execution of conferences and events hosted by ACAP while also gathering and analyzing data to enhance membership engagement and retention.

The successful candidate will excel in maintaining effective communication with diverse stakeholders and possess strong organizational and interpersonal skills. This role demands a detail-oriented individual capable of thriving in a dynamic work environment with the ability to work independently under general supervision.

PRINCIPAL DUTIES AND RESPONSIBILITIES

The responsibilities of the Meetings and Membership Coordinator will include:

Conference and Events Coordination

  • Assist in the planning and execution of events such as conferences and workshops.
  • Attend and provide onsite support for ACAP hosted conferences.
  • Serve as onsite liaison at select out of town ACAP hosted conferences, providing logistical and administrative support.
  • Craft and manage email communications for conference attendees, including announcements and reminders.
  • Maintain and update registration sites and web pages related to meetings, assisting in the generation of registration reports.
  • Collaborate with communications team to contribute to the design and development of conference mobile apps.
  • Keep event timelines current and accurate.
  • Maintain ongoing communication with event speakers and presenters, coordinating logistical details, letters, travel arrangements, and collecting presentations.
  • Develop event participant directories, badges, and other registration materials for meetings.
  • Collect and assemble materials for participant folders.
  • Support the VP of Communications in posting meeting content to ACAP’s website.
  • Monitor ACAP’s meetings email folder, ensuring timely responses to inquiries.

Membership Analytics and Administration

  • Compile membership data to identify trends, patterns and growth opportunities.
  • Create reports to monitor essential membership metrics.
  • Administer surveys and collect feedback from members to evaluate engagement levels and identify areas for improvement.
  • Generate membership reports and extract data for analysis as needed.
  • Investigate trends related to email opt-outs and unread communications.
  • Summarize engagement with various ACAP events and products.
  • Collaborate with colleagues to ensure alignment of responsibilities and streamline efforts.
  • Facilitate clear, direct, and prompt communications with colleagues and members.
  • Address member inquiries and resolve concerns in a timely manner.
  • Maintaining a comprehensive procedure manual outlining all duties related to the position.
  • Other tasks as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

  • Bachelor’s degree preferred or any combination of training and experience equivalent to a bachelor’s degree or higher,
  • Minimum of three (3+) years of progressive nonprofit and administrative experience.
  • Proficiency in Microsoft Office Suite with an ability to become familiar with organization-specific software.
  • Highly proficient with Zoom, Microsoft Teams, Excel, PowerPoint, and Word.
  • Familiarity with meeting management and mobile app software preferred, Aventri knowledge desired. Prior use of association or contact management software, MemberSuite and Informz preferred.
  • Excellent organizational and project management skills, with strong attention to detail. Previous experience in logistics and administrative support is required.
  • Strong analytical skills.
  • Advanced proficiency in Excel and substantial experience in PowerPoint and Word.
  • Experience in meeting coordination and logistics, a plus.
  • Ability to efficiently multi-task and adapt to changing priorities in a fast-paced environment. Comfortable working independently with guidance and in a team environment.
  • Excellent written and oral communication abilities.
  • Possession of exceptional interpersonal and customer service skills. Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of performing duties and responsibilities. Must exhibit the highest levels of professionalism.
  • Exceptional written and verbal communications skills with ability to effectively interact with diverse members and participants.

ADA SPECIFICATIONS

  • This position frequently operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
  • This position requires continuous walking, standing and moving about.
  • Ability to travel both locally and overnight.

EXPECTATION FOR ALL EMPLOYEES
Successful candidates will support the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, professional demeanor, accountability, and ownership.

ORGANIZATIONAL INFORMATION
ACAP is a national trade association which represents nonprofit and community-based Safety Net Health Plans. Collectively, ACAP plans serve more than 25 million individuals enrolled in Medicaid, Medicare, Marketplace, and other public health coverage programs. ACAP’s mission is to strengthen not-for-profit Safety Net Health Plans in their work to equitably improve the health and well-being of people with limited resources or significant health needs.

SALARY AND COMPENSATION
The salary range is commensurate with work experience and educational level. A competitive benefit package is offered.

Reports To:  Director, Conference and Events
FLSA Status:  Non-Exempt
Revision Date:  New position developed June 2024
Work Authorization:  Must be able to legally work for ANY employer in the U.S. without sponsorship.
Location:  The position is located in Washington, DC., in person. Occasional travel

Please submit resume and cover letter by July 2, 2024 to:
               ACAPjobs@communityplans.net
               Put “Meetings Membership Coordinator” in the subject line.

No phone calls. No staffing agencies or placement firms.

ACAP is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, religion, national origin, or any other characteristic protected by law.

PandoLogic. Category:Customer Service, Keywords:Membership Coordinator, Location:Washington, DC-20005

  • Meetings and Membership Coordinator

    3 weeks ago

    Washington, United States Association for Community Affiliated Plans Full time

    POSITION SUMMARYThe Association for Community Affiliated Plans (ACAP) seeks a Meetings and Membership Coordinator to provide support for the administrative department’s Events and Membership functions. Reporting to the Conference and Events Director, this position will assist in the planning and execution of conferences and events hosted by ACAP while also...

  • Meetings and Membership Coordinator

    3 weeks ago

    Washington, United States Association for Community Affiliated Plans Full time

    POSITION SUMMARYThe Association for Community Affiliated Plans (ACAP) seeks a Meetings and Membership Coordinator to provide support for the administrative department’s Events and Membership functions. Reporting to the Conference and Events Director, this position will assist in the planning and execution of conferences and events hosted by ACAP while also...

  • Meetings and Membership Coordinator

    2 weeks ago

    Washington, Washington, D.C., United States Association for Community Affiliated Plans Full time

    POSITION SUMMARYThe Association for Community Affiliated Plans (ACAP) seeks a Meetings and Membership Coordinator to provide support for the administrative department's Events and Membership functions. Reporting to the Conference and Events Director, this position will assist in the planning and execution of conferences and events hosted by ACAP while also...

  • Membership Coordinator

    1 week ago

    Washington, United States Primary Care Collaborative Full time

    **Summary**: From serving as the first point of contact for membership related questions, onboarding new members, managing the annual renewal campaign and assisting with all member meetings and our annual events, the membership coordinator will be a critical member of our team. The membership coordinator will also be tasked with maintaining database records,...

  • Membership Coordinator

    1 month ago

    Washington, United States Primary Care Collaborative Full time

    Summary:PCC is looking for a Membership Coordinator to act as the liaison between our organization and our Executive Members. PCC seeks a motivated candidate to coordinate member engagement and outreach. This position will report to the Office Manager. Aspects of the job will require both individual and team-based work.From serving as the first point of...

  • Membership Coordinator

    4 weeks ago

    Washington, United States Primary Care Collaborative Full time

    Summary:PCC is looking for a Membership Coordinator to act as the liaison between our organization and our Executive Members. PCC seeks a motivated candidate to coordinate member engagement and outreach. This position will report to the Office Manager. Aspects of the job will require both individual and team-based work.From serving as the first point of...

  • Membership Coordinator

    4 weeks ago

    Washington, United States Primary Care Collaborative Full time

    Summary:PCC is looking for a Membership Coordinator to act as the liaison between our organization and our Executive Members. PCC seeks a motivated candidate to coordinate member engagement and outreach. This position will report to the Office Manager. Aspects of the job will require both individual and team-based work.From serving as the first point of...

  • Meeting Coordinator Meeting Coordinator

    2 weeks ago

    Washington, United States Spa 23 Fitness and Lifestyle Full time

    American Astronomical Society Washington, DC (US - 20006) 7 DAYS AGO Full Time Meeting Planner Position Overview: The American Astronomical Society (AAS) is looking for a Meeting Coordinator to assist in coordinating AAS’s in-person, hybrid and virtual meetings and conventions. The Meeting Coordinator be knowledgeable in all aspects of hotel contracts,...

  • Program Coordinator, Membership

    6 hours ago

    Washington, United States Convention Industry Council Full time

    Position Overview The National Press Club is seeking a motivated, organized and driven professional to join our membership team. As a program coordinator, you will play a leading role in managing key events for the organization and its members. This role requires excellent event-planning skills and the ability to define project milestones and deadlines and...

  • Membership Resource Coordinator

    2 months ago

    Washington, United States National Organization of Nurse Practitioner Faculties Full time

    Title:                                Membership Resource CoordinatorResponsible to:               Program Director and CEOQualifications:                 Bachelor’s degree; Master degree preferred Summary of PositionThe National Organization of Nurse Practitioner Faculties (NONPF) is a...

  • Membership Resource Coordinator

    1 month ago

    Washington, United States National Organization of Nurse Practitioner Faculties Full time

    Title:                                Membership Resource CoordinatorResponsible to:               Program Director and CEOQualifications:                 Bachelor’s degree; Master degree preferred Summary of PositionThe National Organization of Nurse Practitioner Faculties (NONPF) is a...

  • Membership Resource Coordinator

    4 weeks ago

    Washington, United States National Organization of Nurse Practitioner Faculties Full time

    Title:                                Membership Resource CoordinatorResponsible to:               Program Director and CEOQualifications:                 Bachelor’s degree; Master degree preferred Summary of PositionThe National Organization of Nurse Practitioner Faculties (NONPF) is a...

  • Membership Resource Coordinator

    4 weeks ago

    Washington, United States National Organization of Nurse Practitioner Faculties Full time

    Title:                                Membership Resource CoordinatorResponsible to:               Program Director and CEOQualifications:                 Bachelor’s degree; Master degree preferred Summary of PositionThe National Organization of Nurse Practitioner Faculties (NONPF) is a...

  • Program Coordinator, Membership

    2 weeks ago

    Washington, United States National Press Club Full time

    Details Posted: 03-Jun-24 Location: Washington, Type: Full Time Additional Information: Telecommuting is allowed. Position Overview The National Press Club is seeking a motivated, organized and driven professional to join our membership team. As a program coordinator, you will play a leading role in managing key events for the...

  • Membership Coordinator

    4 weeks ago

    Arlington, VA, United States American Intellectual Property Law Association Full time

    Membership Coordinator in the Education & Membership DepartmentThe Membership Coordinator is a great opportunity for a rising association professional to join a collaborative team and make an impact on two of the critical functions of the association; education and membership. The Membership Coordinator supports and administers all member services functions....

  • Section Services

    1 week ago

    Washington, United States Association of American Law Schools Full time

    The Section Services and Meetings Coordinator will work closely with the Section Services Manager and Senior Meeting Manager who will manage and oversee their projects. The coordinator supports departmental initiatives that advance greater faculty engagement and awareness of the Association’s Section and meeting services. The coordinator provides...

  • Individual Membership Coordinator

    4 weeks ago

    Washington, United States Specialty Equipment Market Association. Full time

    **Individual Membership Coordinator** **Division**:SEMA/ PRI** Prepared by**:AJ Carney **Department**:Individual Membership **Approved by**:Karen Bailey-Chapman **FLSA Status**:Non-Exempt **Revised**: 5/17/2024 **Position Overview** **Key Responsibilities** **Member/ Partner Support**: - Serve as the primary point of contact for individual members,...

  • Membership Services Coordinator

    2 weeks ago

    Washington, United States Addison Group Full time

    Addison Group’s client is seeking a Membership Services Coordinator to join their team in Washington, DC! The Membership Coordinator will play a key role in supporting the efforts of the Membership Department. This is a contract-to-hire role that starts at $18/hour. Job Description:Respond to customer inquiries via phone and emailProcess members and...

  • Director of Membership

    4 weeks ago

    Washington, DC, United States Tax Executives Institute Full time

    Tax Executives Institute (TEI) seeks a dynamic and self-motivated professional with at least ten years of membership and chapter experience. The Director of Membership & Chapter Engagement plays an integral strategic and leadership role within the organization and ensures a meaningful and valuable experience for our more than 6,200 in-house tax professional...

  • Membership Program Coordinator

    6 days ago

    Washington, United States Optica Full time

    Optica is seeking a new program coordinator to support our membership portfolio and to be the program lead on assigned programs. The Membership Program Coordinator provides advanced oversight and management of designated programs from start to finish. Working closely with the Director of Membership Engagement, this position is responsible for setting...