Field Service Representative Apprentice

Are you interested in becoming a Field Service Representative? Are you a Veteran of the U.S. military or active military member looking for your SkillBidge training opportunity? Let us provide free education and training We are looking for candidates that have the desire, character and aptitude for this 18 month long learning journey.

Read more about the apprenticeship program in this blog and watch Charlotte's video to learn more about a career in field services.

Summary

Throughout the Apprenticeship, you will receive the education necessary to learn the technical and non-technical competencies and skills of a Field Service Representative and will get training and exposure on how our products are built and how our systems and culture work.

• During the first 12 months, you will be based at our Red Oak, TX facility.
  • You will immerse yourself in a manufacturing environment to become acquainted with our processes and products (including assembly, wiring, quality inspections, and others).
  • You will also attend classes, to gain electrical and power systems theory knowledge.
• After the first year, you will shadow current Field Service Representatives for six months, to get practical and hands-on experience and gain specific knowledge of how different Business Units service our customers.
  • For these last 6 months, you must be open to traveling or relocation as needed, as we have Field Service Representatives across the nation.
• At the end of the 18 months, you will receive a Field Service Representative Journeyworker card, and will be ready to apply to Field Service Representative permanent roles in our Power, Secure Power and ASCO business units.

Description

• Attend classes to gain electrical theory and power systems knowledge.
• Learn assembly, wiring, quality inspection and testing processes and put them into practice at our Manufacturing Plant in Red Oak, TX.
• Learn on the job by observing, practicing, and supporting on-site repairs, start-up services and preventative maintenance.
• Job shadow on the job when performing technical and complex work orders that require expertise by other team member(s) who are qualified and experienced.
• Support, observe, and provide hands on training when installing electrical projects at customer sites.
• Assist with ordering parts and documentation when needed.
• Learn how equipment is maintained, repaired; observe when performing a retrofit, testing, calibrations, and other activities to meet our customer’s needs.
• Observe how start-ups are performed in accordance with specifications.
• Observe when consulting with product support and engineering personnel to determine solutions to unusual problems in systems.
• Interact with Schneider Electric’s customers and shadow how business and services are conducted.

Qualifications

• Must have a safety conscious mindset and apply good safety work practices.
• Must demonstrate to adhere to all safety policies involving PPEs, safe driving, workplace/electrical safety.
• Have the ability to interpret written/verbal instructions and apply them in the services field.
• Will need to have the desire to work on technical equipment and learn through on the job training.
• Be comfortable to work around energized equipment, hot/cold work environments, and have the ability to travel to multiple site locations.
• Be flexible to work various work schedules based on program needs.
• Must possess understanding of MS Word, MS Outlook, and other MS applications.
• Capacity to move service equipment weighing up to 50 pounds.

Requirements for Veterans / SkillBridge

• Received an honorable discharge.
• Must be open to relocation after the first 12 months
• The program does not guarantee a permanent position at Red Oak, TX; thus, when applying for Field Service Representative roles at the end of the program, the apprentice will have to consider different locations (Schneider Electric has FSRs all across the nation).
• Must have the legal right to work in the U.S. by satisfying the I9 upon hire.
• Must successfully complete a background and drug screening test.
• Must have a valid Driver’s License and good driving record.
• If SkillBridge, you need at least 3 months of work authorization starting March 3rd, 2025

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.  We’re looking for people with a passion for success — on the job and beyond.

You must submit an online application to be considered for any position with us. This position will be posted until filled. 

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. 

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
  
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.