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Clinical Liaison
3 months ago
Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.
We provide excellent benefits including:
Medical, Vision, and Dental plans through BCBS
28 days of Paid Time Off
Excellent mileage reimbursement rate
403b Retirement plan with matching
Focused programs honoring Veteran patients
Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
Best Orientation and Onboarding program youve experienced
Seasoned Hospice leaders guiding your career growth
Essential Functions
Patient Focused
Reviews available medical records for all new Palliative Medicine referrals.
Manages high and medium acuity patient contacts per acuity scale recommendations. As well as low acuity that are in long term care communities.
Documents visits, contacts, and communication in electronic medical records.
Serves as the point-of-contact for palliative medicine patients, their families, healthcare providers, and the long-term care communities.
Facilitates transitions to hospice that are seamless for the referral source, patient, and family.
Collaborates with NP to manage scheduling of visits in all settings.
Provides education to patients and families about disease processes, symptom management, and advance care directives. LPN Liaisons will provide teaching as directed by NP or RN.
Collaborates with the NP to monitor efficacy of interventions related to palliative care needs. LPN Liaisons will collect and report a focused appraisal of the patients health status.
Uses electronic medical record and standard office software to manage patient data and communication between staff and healthcare providers.
Collaborates with other PM team members to effectively balance workload of referrals and patient census.
Community Education
Coordinates with the Strategic Account Manager to provide education to long-term care community staff, referral sources, and families about hospice and palliative medicine, disease process and advance care directives.
Provides impromptu community staff education on palliative care topics when the opportunity arises.
Customer Service
Collaborates with VIA administrative staff, Referral Center staff and community staff to maintain a seamless referral process.
Maintains a collaborative relationship with VIA and with key community staff members to promote business development.
Assists in performing service recovery when community expectations are not met.
Communicates with the Strategic Account Manager and the AVP to keep them abreast of any changes in the communities.
Participates in VIA sponsored community appreciation functions, when possible.
Other
Assists in the development of policies and procedures utilizing own clinical expertise.
Provides education to VIA staff on palliative medicine topics.
May perform other duties as required
Minimum Qualifications
A Diploma or associate degree in nursing is required; Bachelors Degree preferred.
A current, active, and unrestricted compact (multistate) license as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) is required.
The Nurse Licensure Compact (NLC) allows a registered nurse (RN) and licensed practical/vocational nurse (LPN/LVN) to have one multistate license in a primary state of residency (the home state) and to practice in other compact states (remote states), while subject to each states practice laws and discipline.
Current CPR required; CHPN preferred.
Minimum 2 years related experience. Experience in direct care of patients with life limiting illnesses required. Related experience may include hospice and palliative care; family medicine; internal medicine; geriatrics, oncology; home health care; medical surgical.
Ability to perform nursing assessments required.
Computer proficiency is required
