Support Services Specialist CSR

2 days ago

Indianapolis IN United States TEKsystems Full time

TEKsystems is looking to hire several Support Services Specialists (fully onsite) for a large healthcare company out of Indianapolis, IN

** please only apply if you have strong excel experience (know how to do vlookups, hlookups, pivot tables, sorting, etc.) and have at least 2 years of reconciliation experience, please send your most updated resume to rsison @ teksystems.com - all resumes sent to this email will be reviewed first**

Description:

• analyzing accounts to resolve balance discrepancies.

• data entry

• posting payments and adjustments

• Processing itemized bills from clients.

• Verify insurance eligibility.

• Inspect bankruptcy notifications.

• Perform all other duties assigned by the manager.

• Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time.

• Be a Subject Matter Expert with internal systems.

• Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team.

• Document and maintain procedures for all tasks.

• Support the Client Services team to ensure that The Company is meeting deadlines and deliverables.

• Provide summary communications to the Manager of Client Services.

• Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need)

• Provide cross training to other client service team members.

• Opening the daily mail

• General correspondence review

• Reviewing itemized statements from client

• Reviewing settlement offers for accuracies.

• Consumer dispute resolution

• Knowledge of E-Oscar to be able to verify credit disputes.

• Knowledge of credit reporting process

Additional Skills & Qualifications:

- Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel

- Demonstrates commitment to exceptional professionalism, confidentiality, and service to customers.

- Superb communication and customer service skills -Ability to work effectively as a team member

-Ability to identify and solve problems.

-Exceptional organizational, time management, and planning skills.

-Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA is a plus

• Superior mathematical skills that include advanced accounting skills (i.e., Invoicing and processing of statements).

• Superior proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)

• Ability to adjust to changing agency priorities.

• Ability to recognize the need for, and maintain levels of, confidentiality as needed in leadership functions.

• Excellent organizational skills; must be able to efficiently manage a variety of projects and customer needs simultaneously.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • Support Services Specialist CSR

    3 hours ago

    Indianapolis, United States TEKsystems co Allegis Group Full time

    TEKsystems is looking to hire several Support Services Specialists (fully onsite) for a large healthcare company out of Indianapolis, IN!** please only apply if you have strong excel experience (know how to do vlookups, hlookups, pivot tables, sorting, etc.) and have at least 2 years of reconciliation experience, please send your most updated resume to...

  • Support Services Specialist CSR

    2 days ago

    Indianapolis, United States TEKsystems Full time

    Job DescriptionJob DescriptionTEKsystems is looking to hire several Support Services Specialists (fully onsite) for a large healthcare company out of Indianapolis,...

  • Logistics Operations CSR

    1 month ago

    Indianapolis, United States Langham Logistics, Inc Full time

    Job DescriptionJob DescriptionSummary**This position requires experience in 3PL transportation operations.The Logistics Customer Service Representative assists our customers with the control of their flow of supply chain raw materials, works-in-progress, and finished goods, while ensuring customers’ pickups and deliveries are completed as required. The...

  • Logistics Operations CSR

    4 weeks ago

    Indianapolis, United States Langham Logistics, Inc Full time

    Job DescriptionJob DescriptionSummary**This position requires experience in 3PL transportation operations.The Logistics Customer Service Representative assists our customers with the control of their flow of supply chain raw materials, works-in-progress, and finished goods, while ensuring customers’ pickups and deliveries are completed as required. The...

  • Customer Service Representative

    1 week ago

    Indianapolis, United States Bone Dry Roofing Full time

    Bone Dry Roofing is searching for a professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers. The CSR may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients to...

  • Quality Assurance Specialist

    2 weeks ago

    Indianapolis, Indiana, United States Sapphire Technologies Full time

    About UsSapphire Technologies is a dynamic and international company that values quality and sustainability. We are committed to offering our customers the best products at a good price, while also ensuring that our operations have a positive impact on the environment and society.Your RoleWe are looking for a highly motivated and detail-oriented individual...

  • Technical Support Specialist

    2 weeks ago

    Indianapolis, Indiana, United States Tata Consultancy Services Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Preparing new devices for usersData...

  • Medical Support Specialist

    2 weeks ago

    Indianapolis, Indiana, United States BioLife Plasma Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine...

  • Medical Support Specialist

    2 weeks ago

    Indianapolis, Indiana, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and the quality of the plasma we collect.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper...

  • Medical Support Specialist

    4 days ago

    Indianapolis, Indiana, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and the quality of our plasma collection process.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including...

  • Technical Support Specialist

    4 days ago

    Indianapolis, Indiana, United States CE&I Services LLC Full time

    Job Title: Technical Support SpecialistCE&I Services LLC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide technical support and assistance to customers and...

  • Medical Claims CSR

    3 hours ago

    Indianapolis, United States TEKsystems co Allegis Group Full time

    TEKsystems is looking to hire several Support Services Specialists (fully onsite) for a large healthcare company out of Indianapolis, IN!** please only apply if you have strong excel experience (know how to do vlookups, hlookups, pivot tables, sorting, etc.) and have at least 2 years of reconciliation experience, please send your most updated resume to...

  • Customer Service Representative

    2 weeks ago

    Indianapolis, Indiana, United States BankTalent HQ Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BankTalent HQ. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide prompt, efficient, and accurate customer service to all...

  • Desktop Support Specialist

    12 hours ago

    Indianapolis, Indiana, United States Tata Consultancy Services Full time

    Job Title: Desktop and Mobility SupportAt Tata Consultancy Services, we are seeking a skilled Desktop and Mobility Support professional to join our team. As a Desktop and Mobility Support specialist, you will be responsible for providing technical support for desktop and mobile devices, ensuring seamless operation and resolving technical issues in a timely...

  • Support Services Specialist

    2 hours ago

    Indianapolis, United States TEKsystems co Allegis Group Full time

    Description: analyzing accounts to resolve balance discrepancies. data entry posting payments and adjustments Processing itemized bills from clients. Verify insurance eligibility. Inspect bankruptcy notifications. Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at...

  • Technical Product Support Specialist

    3 weeks ago

    Indianapolis, Indiana, United States CommuniCare Health Services Corporate Full time

    {"Job Title": "Technical Product Support Specialist", "Job Summary": "We are seeking a highly skilled Product Support Specialist to join our team at CommuniCare Health Services Corporate. As a Product Support Specialist, you will be responsible for providing front-line support services within our Never Alone ecosystem, ensuring seamless customer experiences...

  • IT Support Specialist

    6 days ago

    , TX, United States Fund Services Group Full time

    Job OverviewFund Services Group is a leading provider of operational excellence solutions for private fund managers. We support the entire life-cycle of our clients' private funds and management companies, managing investments, investor experiences, and compliance, finance, and human resource solutions.We are seeking a highly motivated and detail-oriented IT...

  • Director, CSR

    2 weeks ago

    Phoenix, AZ, United States Nhcchq Full time

    Director, CSR & Sustainability at PetSmartPhoenix, AZ - posted: January 11, 2024About the TeamTheLegalteam provides responsive, collaborative, high-quality legal services and sound business solutions to our partners across all areas of PetSmart including business relationships, employment law, associate relations, real estate transactions, and others. They...

  • Lead CSR/Teller

    1 month ago

    Indianapolis, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most...

  • Eligibility Supervisor

    4 weeks ago

    Indianapolis, Indiana, United States Maximus Full time

    Job SummaryMaximus is seeking an Eligibility Supervisor to support our Indiana Eligibility team in Indianapolis, IN. As an Eligibility Supervisor, you will be responsible for leading a team of Eligibility Specialists and ensuring the efficient processing of eligibility determinations.Key ResponsibilitiesResearch escalated calls and make informed decisions...