Insurance Specialist I

3 weeks ago

Austin TX United States Navient Full time

Xtend Healthcare is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.

THIS POSITION WILL BE ON-SITE IN HOUSTON, TEXAS.

Work Schedule : Monday thru Friday; 8 am to 4:30 pm CST.

Xtend Healthcare is looking for an Insurance Specialist to work onsite. The Insurance Specialist is responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client and federal guidelines.

JOB SUMMARY:

1. Responsible for general office duties including but not limited to; filing, scanning, printing, data entry in support of all of all other insurance specialists.

  • Achieve assigned goals (resolutions, account review quality, productivity standards - specified by line of business).
  • Working knowledge of hospital systems, internal systems, and Microsoft Office.
  • Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short time frame.
  • Ability to understand directive given orally and written.
  • Ability to prioritize job responsibilities and manage time for timely completion of assignments.
  • Accurately perform tasks with a high level of attention to detail.
  • Proficiency with company telephone system while placing outbound calls and accepting inbound calls.

2. Perform account research and route accounts through appropriate client workflows.

  • Completes timely follow-up on assigned accounts.
  • Perform account research and document findings in detailed manner.
  • Prepares and makes appropriate requests for adjustment, billing, or appropriate review according to workflow or job aid directive.
  • Communicate effectively with insurance companies for payment.
  • Understanding of next steps needed to reach resolution of insurance balance.
  • Ensure strong communication skills to convey intricate account information.

3. Ensure all accounts are worked within client standards and Federal Regulations.

  • Maintain high quality account handling per client standards.
  • Work within federal, state regulations, department/division & all Compliance Policies
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.

4. Maintain continuing education, training in industry career development.

  • Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management.
  • Integrate information obtained through training sessions and policy changes immediately into daily routine.

MINIMUM REQUIREMENTS:

  • High school diploma ( additional equivalent experience above the required minimum may substitute for the required level of education)
  • 6 months of experience in a related field ( additional equivalent education above the required minimum may substitute for the required level of experience)
  • Excellent oral and written communication skills
  • Ability to accurately type 38 words per minute plus
  • Flexibility with handling job responsibilities and requests
  • Familiar with widely used patient accounting software

PREFERRED QUALIFICATIONS:

  • Organization, planning and prioritizing
  • Communication skills
  • Data management
  • Attention to detail and accuracy
  • Problem-solving
  • Adaptability and flexibility
  • Possess excellent reading and writing skills
  • Strong Computer skills
  • Ability to communicate successfully with patients, hospital or Xtend Employees
  • Is able to work individually and as part of a team
  • Possess ability to concentrate for long periods of time
  • Proficient in numeracy skills
  • Pays close attention to detail

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

  • Insurance Specialist I

    3 weeks ago

    Austin, TX, United States Navient Full time

    Job DescriptionXtend Healthcare is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to...

  • Insurance Specialist I

    3 weeks ago

    Houston, TX, United States Navient Full time

    Xtend Healthcare is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering...

  • Insurance Specialist I

    3 weeks ago

    Austin, United States Navient Full time

    Job DescriptionXtend Healthcare is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to...

  • Construction Purchasing Agent I

    3 weeks ago

    Austin, United States I-Con Technology Full time

    Now Hiring Construction Purchasing Agent I **Please note, that we are accepting applications but won't be hiring immediately for this position. If we find you are a good fit and decide to move forward we will contact you about the next steps and timeline. ICON is seeking an experienced Construction Purchasing Specialist I to join the Pre-Construction...

  • Insurance Verification Specialist

    2 weeks ago

    Austin, TX, United States TEKsystems Full time

    *Must live in Austin, TX or be open to Commuting to Austin, TX for 3 days of Training!*Position Summary:We are hiring for a Prior Authorization/ Insurance Specialist that will be supporting our clinical support division obtaining authorizations for our patients from their insurance providers. This position will be remote but training will be in the Austin,...

  • Customer Support Specialist for Insurance Services

    1 week ago

    Austin, Texas, United States HERNANDEZ INSURANCE AND FINANCIAL S Full time

    Job OverviewWe are looking for a dedicated Customer Support Specialist to enhance our operations at Hernandez Insurance and Financial Services. In this role, you will assist clients by delivering detailed product and service information, addressing billing inquiries, promoting additional offerings, processing applications, and resolving customer concerns.Key...

  • Insurance Verification Specialist

    2 weeks ago

    Austin, TX, United States TEKsystems Careers Full time

    *Must live in Austin, TX or be open to Commuting to Austin, TX for 3 days of Training!**Position Summary:* We are hiring for a Prior Authorization/ Insurance Specialist that will be supporting our clinical support division obtaining authorizations for our patients from their insurance providers. This position will be remote but training will be in the...

  • Insurance Underwriting Specialist

    2 weeks ago

    Austin, Texas, United States CRC Insurance Services, Inc. Full time

    Position Overview:The role entails supporting a dedicated team in identifying, soliciting, and arranging suitable insurance coverage for clients by leveraging binding authority and brokerage markets.Key Responsibilities:Oversee the underwriting process, ensuring compliance with carrier guidelines and internal policies.Submit necessary information to...

  • Insurance Sales Consultant

    1 week ago

    Austin, United States Farmers Insurance Andy Reser Full time

    Job OverviewJoin our dynamic Farmers Insurance Agency as an Insurance Sales Consultant and become part of a thriving team.Our agency specializes in providing comprehensive coverage options including Auto, Home, Business, and Life insurance, aimed at safeguarding our clients and their valuable assets. If you aspire to work in a competitive yet supportive...

  • Licensed Insurance Sales Representative

    4 months ago

    Austin, United States Bob Jennings State Farm Insurance Full time

    Job DescriptionJob Description Robert Jennings - State Farm Agency, located in South Austin (TX) has an immediate opening for a full-time Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their...

  • Security Specialist I

    2 weeks ago

    Austin, Texas, United States H-E-B Grocery Company, LP Full time

    Position Overview:As a Security Specialist I, your primary responsibility will be to safeguard assets from damage, theft, and unauthorized access, ensuring the integrity of all non-retail facilities.Key Responsibilities:- Protect property against potential risks such as fire and vandalism.- Maintain a secure environment through vigilant monitoring and...

  • Client Advocacy Specialist I

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Description: Client Advocacy Specialist I This remote position allows for teleworking from various locations within Texas. Under the supervision of the Managing Ombudsman of the Ombudsman Complaint Services Team, the Client Advocacy Specialist I will play a crucial role in addressing and mediating a variety of grievances, disputes, or complaints...

  • Insurance Underwriting Specialist

    1 week ago

    Austin, Texas, United States Technology Navigators Full time

    Insurance Underwriting Specialist Opportunity with a Premier Medical Liability FirmOur client, a leading entity in the medical professional liability industry, provides extensive resources and comprehensive coverage to ensure security for healthcare professionals across the nation. They are in search of a skilled Insurance Underwriting Specialist to enhance...

  • Coding Quality Specialist I

    3 weeks ago

    Irving, TX, United States Christus Health Full time

    DescriptionSummary: CHRISTUS Health System offers the Coding Quality Specialist I position as a remote opportunity. Candidate must reside in the states of Texas, Louisiana, Arkansas, New Mexico, or Georgia to further be considered for this position. The Coding Quality Specialist reports to the HIM Coding Education Manager to perform internal departmental...

  • Insurance Assessment Specialist

    1 week ago

    Austin, Texas, United States Information Providers Inc. Full time

    Job Title: Insurance Assessment SpecialistAbout Information Providers, Inc.Information Providers, Inc. is a well-established field service organization dedicated to providing underwriting surveys for insurance firms across numerous states. Our focus is on delivering exceptional service while fostering an environment that promotes professional growth and...

  • Clinical Specialist I, CPT

    1 month ago

    Austin, United States Abbott Laboratories company Full time

    Clinical Specialist I, CPT Austin, TX - Working at Abbott. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youll also have access to:Career development with an interna Clinical, Specialist, Territory Manager, Support, Communications, Product Development, Healthcare

  • Dietitian I

    7 days ago

    , TX, United States Texas Health Resources Full time

    Job Summary:We are seeking a highly skilled Registered Dietitian to join our team at Texas Health Resources. As a Dietitian I - Nutrition Care Specialist, you will be responsible for providing medical nutrition therapy to assigned patient populations, promoting team work and supporting organizational goals, and maintaining competence through ongoing...

  • Healthcare Product Specialist I

    2 weeks ago

    Austin, Texas, United States Abbott Laboratories company Full time

    Position Overview:As a Clinical Specialist I at Abbott Laboratories, you will play a pivotal role in our healthcare initiatives.Key Responsibilities:Engage with healthcare professionals to provide expert support and guidance.Contribute to product development and clinical communications.Collaborate with cross-functional teams to enhance product offerings.What...

  • Insurance Verification Specialist

    4 months ago

    Austin, United States Advanced Surgery Centers Full time

    Job DescriptionJob DescriptionDescription:JOB SUMMARY:The Insurance Verification Specialist is responsible for clerical functions that include verification of insurance information, calculating estimated patient portions due for rendered services, and resolution of insurance problems for all patients scheduled for services. The Insurance Verification...

  • Nursing Care Specialist

    7 days ago

    Austin, Texas, United States Gracy Woods I Nursing Center Full time

    Job Summary:We are seeking a dedicated and compassionate Nursing Care Specialist to join our team at Gracy Woods I Nursing Center. As a key member of our healthcare team, you will be responsible for providing exceptional nursing care to our residents and leading our team of licensed and non-professional staff in delivering direct resident care and support...