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Associate Product Manager
1 month ago
Job Title: Associate Product Manager
Location: Onsite - Ivyland, PA
Job Summary:
The Associate Product Manager provides technical support internally and externally to build sufficient competency with LMI products globally to improve channel partner and customer satisfaction. Educates customer base on the value and advantages of LMI products to ensure smooth transition from legacy and competitive products to new LMI products to deliver incremental growth. Liaise with the Ivyland and Pont St. Piere plants as point of contact for escalated technical questions, troubleshooting, and product development topics. Key Performance Metric is incremental booking growth by product category (e.g. P/PD) and region (e.g. Americas, Europe) vs annual budget. Deliverables include collateral material to scale successful sales efforts and the identification, formation, and execution of recovery plans associated to those products/regions at-risk to plan.
Responsibilities:
- Technical resource for Distribution, Field Sales, New Product Development, and Global Product Management and maintain internal system for accuracy and completeness including but not limited to CPQ, JDEdwards, Salesforce
- Work closely with key and target accounts to facilitate transition to new products and support key account penetration including national industrial sales (NIS) accounts.
- Own, maintain, and update a comprehensive technical library of the LMI portfolio and provide content for technical training in the field or factory including technical training materials, market and competitive product comparisons, troubleshooting guides, compatibility charts, and installation library
- Collect and maintain data on competitive positioning of the LMI product range against major competitors in the chemical metering and dosing marketspace including price, features, markets, and application data for ongoing comparison and assistance in identifying new markets and application opportunities for expanded market penetration of existing products and new product development research
- Assist with product pricing reviews, updates and increases and assist in development and technical review of marketing content including case studies, white papers, online product content, and brochures
- Develop train the trainer content to assist onboarding new channel partners and internal hires who will develop into product champions.
- Participate in Trade Show activities with Marketing and support Channel Partners with Regional Trade Shows.
- Respond to escalated requests for troubleshooting from internal and external partners, including field support. Technical review and assist in development and updating technical documentation including IOMs, Technical Datasheets, Chemical and Material Compatibility Guides, etc.
Basic Qualifications:
- BA/BS degree in Engineering or related field (preferably electrical engineering)
- Minimum 5 years of relevant technical experience ideally in the Water Industry.
- Fluency in Spanish and/or French beneficial
Travel & Work Arrangements/Requirements:
- Ability to travel (~25%) including international travel
Key Competencies:
- Preferred expertise of water treatment, metering pumps, and related applications
- Experience in product life-cycle management and sales channel management preferred
- Adaptable, self-directed workstyle
- Creative and flexible problem analysis and problem-solving
- Comfortable working across boundaries, disciplines, and with multiple constituents
- Strong technical troubleshooting and interpersonal skills
What we offer:
Our benefits – location dependent (car, annual leave allowance, pension etc.), but ALWAYS include Shares options.
At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
