We have other current jobs related to this field that you can find below
-
Sr Technical Support Engineer
2 weeks ago
Hillsboro, United States Finding Candidates Full timeJob DescriptionJob DescriptionWe are hiring for our client - Genesis Aspire Partners.Overview:The Senior Technical Support Engineer in the Semiconductor industry plays a crucial role in providing advanced technical support to customers and internal teams. They are responsible for troubleshooting complex technical issues, ensuring customer satisfaction, and...
-
Sr Technical Support Engineer
2 weeks ago
Hillsboro, United States Genesis Aspire Partners Full timeJob DescriptionJob DescriptionOverview:The Senior Technical Support Engineer in the Semiconductor industry plays a crucial role in providing advanced technical support to customers and internal teams. They are responsible for troubleshooting complex technical issues, ensuring customer satisfaction, and contributing to the continuous improvement of products...
-
Technical Support Engineer
3 months ago
Hillsboro, United States EV Group, Inc. Full timeJob DescriptionJob DescriptionJob Title: Technical Support Engineer (Software)Reports to: Director of Customer Support – North AmericaClassification: Non-ExemptSummary:The Technical Support Engineer will be responsible for coordinating technical, commercial, training and logistic support between customers, field service engineers and management. The...
-
Sr Technical Support Engineer
5 days ago
Hillsboro, United States Efficus, Inc. Full timeJob Title: Sr Technical Support Engineer Location: Hillsboro, OR Duration: Full-time permanent Overview: Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of photolithography semiconductor equipment primarily in Hillsboro Oregon. You will...
-
Technical Support Engineer
5 days ago
Hillsboro, United States KLM Careers Full timeAbout the job Technical Support Engineer (Semiconductor) - OR Technical Support Engineer (Semiconductor) - OR Hillsboro, OR Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro Oregon. You will...
-
Technical Support Engineer
6 days ago
Hillsboro, United States Global Recruitment Solutions Full timeAbout the job Technical Support Engineer - Semiconductors Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, Texas or Hillsboro, Oregon for a period...
-
Technical Support Engineer
2 months ago
Hillsboro, United States KLM Careers Full timeJob DescriptionJob DescriptionTechnical Support Engineer (Semiconductor) - ORHillsboro, ORAre you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, Texas or...
-
Senior Technical Support Engineer
4 weeks ago
Hillsboro, United States Swift Strategic Solutions Inc Full timeA technology services client of ours is looking for Senior Technical Support Engineer (Semiconductor) skills their ongoing projects.Below are the additional details of this role: Required Skills:Experience or knowledge in optical, lasers, software, robotics, precision mechanical skills or chemicals is requiredKnowledge of Linux operating system is preferred...
-
Senior Technical Support Engineer
4 weeks ago
Hillsboro, United States Swift Strategic Solutions Inc Full timeA technology services client of ours is looking for Senior Technical Support Engineer (Semiconductor) skills their ongoing projects.Below are the additional details of this role: Required Skills:Experience or knowledge in optical, lasers, software, robotics, precision mechanical skills or chemicals is requiredKnowledge of Linux operating system is preferred...
-
Sr Technical Support Engineer
2 weeks ago
Hillsboro, United States Umanist Staffing LLC Full timeJob DescriptionJob DescriptionResponsibilities:· Check and maintain equipment within factory standard specifications of system equipment.· Instruct customers in the operation and maintenance of the system equipment.· Serve as company liaison with customer on matters for assigned projects (i.e. installations and major component replacements).· Perform...
-
Technical Support Engineer
2 months ago
Hillsboro, United States GLOBAL Recruitment Solutions LLC Full timeJob DescriptionJob DescriptionAre you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, Texas or Hillsboro, Oregon for a period of 1-3...
-
Technical Support Engineer
2 months ago
Hillsboro, United States Prosperity Staffing Full timeJob DescriptionJob DescriptionOverview:Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, Texas or Hillsboro, Oregon for a period of 1-3 months.This...
-
Technical Support Engineer
2 months ago
Hillsboro, United States KLM Careers Full timeJob DescriptionJob DescriptionTechnical Support Engineer (Semiconductor) - HillsboroHillsboro, OR Must be a US Citizen or Green Card holder.Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro...
-
Technical Support Engineer
1 day ago
Hillsboro, Oregon, United States Canon U.S.A., Inc. Full timeJob DescriptionSr Technical Support Engineer (Semiconductor)Job Type: Full-TimeCategory: EngineeringAdditional Locations: CUSAbout the RoleAs a Technical Support Engineer for Semiconductor Equipment, you will provide customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment. You will receive training in...
-
Sr Technical Support Engineer
4 weeks ago
Hillsboro, United States Centstone Full timeJob DescriptionJob DescriptionJob title: Sr Technical Support Engineer (Semiconductor) Location: Hillsboro, OR Experience level: AssociateExperience required: 5 YearsEducation level: Bachelor's degreeTotal position: 1Must have:Experience or knowledge in optical, lasers, software, robotics, precision mechanical skills or chemicals is requiredKnowledge of...
-
Technical Support Specialist
6 hours ago
Hillsboro, OR, USA, United States Talent the Right Solution Full timeJob Overview**Job Summary:**Talent the Right Solution is seeking a highly skilled Technical Support Specialist to provide exceptional customer support for onsite installations, repairs, and maintenance of semiconductor equipment. As a key member of our team, you will be responsible for ensuring equipment is maintained within factory standard specifications,...
-
Sr Technical Support Engineer
4 weeks ago
Hillsboro, United States Centstone Full timeJob DescriptionJob DescriptionJob function: Sr Technical Support Engineer (Semiconductor)Location: Hillsboro, ORExperience level: AssociateExperience required: 5 YearsEducation level: Bachelor's degreeTotal position: 1Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite...
-
Technical Support Specialist
19 hours ago
Hillsboro, Oregon, United States Canon U.S.A., Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Canon U.S.A., Inc. as a Sr Technical Support Engineer. This is a customer-facing role that requires strong technical expertise and excellent communication skills.Key Responsibilities:Provide technical support to customers for onsite installations, repairs, and...
-
Senior Technical Support Engineer
3 weeks ago
Hillsboro, United States DataFielder Inc Full timeJob DescriptionJob DescriptionAre you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of photolithography semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, Texas, Hillsboro, Oregon, or Japan for a period of...
-
Senior Technical Support Engineer
3 weeks ago
Hillsboro, United States Parraway Recruitment Services Full timeJob DescriptionJob DescriptionOverview:Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment primarily in Hillsboro, Oregon. You will receive training in Austin, Texas, Hillsboro, Oregon, or Japan for a...
Technical Support Engineer
2 months ago
Introduction to the Job
The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.
The Technical Support Engineer (TSE) has a leading role in the team and interacts with the customer on diverse levels. They are involved in customer account team and/or site management. Along with solving almost all problems on his/her own, the TSE is responsible for routine troubleshooting and preventive actions based on pre-defined procedures and knowledge. They will define action plan on specific maintenance activities such as multiple days upgrades and trouble shooting and have a good understanding of standard escalation protocol. The TSE will work highly independently on diagnostics and maintenance, whilst being reviewed on end results.
Roles and Responsibilities
You’ll report to the Senior Team Lead, but you’ll also be part of the larger Customer Solutions & Support sector – where the in-fab installation and optimization of ASML products happens.
Problem analysis and approach - Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem, assess new information and adapt approach independently if necessary.
Problem handovers and routing - Handover problem or problem aspects to others (2nd / 3rd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports), ensure problem ownership is clear.
Repairs - Advise customer technical personnel in dealing with problems, together with customer technical staff and using manuals and guidance from 2nd and 3rd line support, use tools, replace parts, improve settings, to execute repairs.
Procedures - Arrange with customer machine time window to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results.
Training / advice - Define and explain appropriate actions to users to correct malfunctions, train customers in use and non-routine maintenance of equipment, recommend changes in user procedures when needed.
Process Optimization - Provide input for improvement proposals.
Knowledge build-up and transfer - Teach others on ASML products, new and installed tools, manuals, ways of working etc., maintain and broaden own knowledge.
Coaching - Provide appropriate support and assistance to less experienced engineers and knowledge transfer
Education and experience
Bachelor's degree in relevant Technical Field (Computer Science, Data Engineering, Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent combination of education, skills and experience.
Experience in semiconductor industry required.
Specialized knowledge in the area of pneumatics, hydraulics or electronics, and semiconductor processes, and relevant software.
Experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
Has complete knowledge on product functionality of the main modules/sub-modules.
Other information
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Role within Office
Responsibilities:
Shift schedule will be 10x4 swing shift in rotation with M-F office hours for 2024.
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EOE AA M/F/Veteran/Disability
Need to know more about applying for a job at ASML? Read our frequently asked questions .
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions .
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter@asml.com to initiate the company’s reasonable accommodation process.
