Admissions Advocate

3 weeks ago

Rochester NY United States St. Ann's Community Full time
Admissions Advocate 1500 Portland Ave, Rochester, NY 14621, USA Req #1687 Tuesday, November 19, 2024

Admissions Advocate

Join us in caring for the most important people on Earth. We reward hard - working and caring professionals with competitive pay, great benefits and career growth opportunities.

St. Ann's Community is currently seeking an Admissions Advocate for the Irondequoit Campus.

As an Admissions Advocate, you will play a vital role in guiding seniors and their families through the admissions process in our senior living community. You'll work closely with seniors, providing them with essential information and support to help them make informed decisions about their healthcare needs.



St. Ann's Community Offers:

  • Salary range - $59K - $73K per year
  • Health, Vision and Dental plans available
  • Company paid Life insurance
  • Tuition Reimbursement and Scholarship Opportunities
  • 403(b) Retirement Plan
  • Health Savings Account (w/employer contribution)

Job Description:

  • Provides St. Ann's Community tours to perspective applicants and their family members.
  • Answers inquiries about SAC system from prospects who call or email.
  • Conduct hospital pre-admission assessments of applicants which includes psychosocial, cognitive assessments, review of medical and financial information.
  • Be proficient utilizing the electronic system hospital requires such as Care Connect, Navihealth, and Epartner
  • Present information regarding long term care applicants when necessary to internal stakeholders
  • Review medications with pharmacy as needed.
  • Coordinate room assignments, move-in process with family & Admissions Team.
  • Completes pre-admission Medicare review.
  • Determine Medicare eligibility/payor source for each applicant to St Ann's Transitional Care
  • Utilize electronic insurance tools (i.e. My abilities, MVP, and Excellus websites, Epaces) to determine eligibility and benefits prior to making a bed offer.
  • Complete pre-certifications with insurance/determine eligibility/coverage.
  • Discuss community options (encouraging other options within SAC) with applicants who are not appropriate for the Wegman Care Center, Leo Center for Caring, St. Ann's Transitional Care Center, St. Ann's Home
  • Provides updated information on St. Ann's services to community and professionals.
  • Attend community events to keep abreast of current trends & promote SAC services.
  • Assists with maintaining the census and running reports from SAH EHR needed.
  • Implements the marketing strategies of the facility (ie. attends community health fairs, provides outreach to targeted groups, etc.)
  • Completes Cherry Ridge assisted living evaluations as necessary.
  • Act as the primary Admissions team member to sign appropriate admissions paperwork with elder and/or family members for both long term care and rehab admissions.
  • Assist teammates with tasks as needed.

Candidate Requirements:

  • Bachelors in social work or Licensed practical nurse
  • 2 years of experience in long term care, marketing or related field

Join us in Caring for the Most Important People on Earth.

The employment policy of St. Ann's Community is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, disability, veteran status or any other Federal or State legally-protected classes.

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