Continuous Quality Improvement Manager- SHWB

2 weeks ago

Columbia SC United States University of South Carolina Full time


Continuous Quality Improvement Manager- SHWB

Department: SAAS UHS Health Services

Advertised Salary Range: $65,539 to $65,539

Part/Full Time: Full Time

About UofSC
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Advertised Job Summary
Continuous Quality Improvement Manager
  • Do you have experience with continuous quality improvement or assessment in a healthcare of higher education setting?
  • Are you a details person who enjoys finding opportunities for process improvement?
  • Do you enjoy working with faculty and staff to provide an exceptional experience for students?


The Continuous Quality Improvement Manager is a key leadership position within the Student Health and Well-Being (SHWB) Unit. This role is responsible for driving and overseeing continuous improvement initiatives to enhance the quality and effectiveness of health and wellbeing services provided to university students. This role is responsible for planning, implementing, and managing assessment initiatives for Student Health and Well-being. The successful candidate will collaborate with multidisciplinary teams, analyze data, and implement strategies to optimize processes, ensuring the delivery of high-quality care and support. The successful candidate will also partner with SHWB Leadership to develop, implement and evaluate assessment activities that measure the SHWB s success in achieving its strategic goals as well as regulatory/assessment requirements.
Day to Day for this position:
  • Collect and interpret data, identify trends and areas for improvement
  • Manage Peer Review process for all clinical department
  • Develop and lead clinical audit and compliance processes
  • Implement practices and benchmarks to streamline workflow
  • Develop and deliver training programs for staff on continuous quality improvement methodologies and best practices

Minimum Qualifications (Classified and Unclassified positions)
Requires a bachelor s degree and 4 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience.

Preferred Qualifications
-Master s degree in a related field: Public Health, Healthcare Administration, Quality Improvement, etc.
-Proven experience in continuous quality improvement and assessment within a public healthcare or student affairs university setting.- Strong analytical and problem-solving skills with the ability to interpret and leverage data for decision-making.- Excellent project management and organizational skills.- Knowledge of relevant regulations and standards in student health and well-being.
Knowledge/Skills/Abilities
Ability to develop, implement and monitor key performance measures for identified improvement projects. Ability to use statistical software and tools to track, analyze, and migrate data into internal database systems for ease of access, interpretation, and custom report creation. High level of computer literacy. Demonstrated ability to work with teams and individuals in providing clear directions and guidance. Excellent written and verbal communication skills. Ability to handle confidential or sensitive information with discretion. High level of problem solving ability and analytical skills. Skills to conduct ongoing training, coaching and collaborate with a diverse staff. Ability to interact with customers in a supportive and user-friendly manner. Ability to perform a variety of duties characterized by frequent change.
Job Close Date
08/31/2024

Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.We are only accepting applications submitted by August 31, 2024.The University of South Carolina offers a valuable benefits package including but not limited to:

  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition
  • Dependent Scholarships
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities


Click here to learn more about why you should work at USC.
To apply, please visit:

EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.

Copyright 2024 Inc. All rights reserved.

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