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Automotive Service Advisor
2 months ago
*Management opportunities due to continued company growth
Ciocca Subaru of Allentown is seeking Automotive Service Advisors to join our growing team With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us
Why choose Ciocca Automotive?
Competitive & industry leading pay scale
Collaborative, supportive team environment
Growth opportunities, proven career paths
Service & parts discounts
Modern, state of the art technology & software – iPads, alignment quick check machines
Use of of video multi-points, texting, and digital software
Employee engagement events
Volunteer and community service opportunities
401(k) Retirement Plan (with employer match)
Employee Referral Bonus Program
Paid Holidays & Paid Time Off
Employee Assistance Program
Medical, Dental, Vision, FSA, HSA plans
Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
Company Paid Life-Insurance*
Responsibilities include but are not limited to:
Greet and consult with the customer on applicable service needs
Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
Document declines for services and ask for follow-up on future service considerations.
Keep customer informed on completion times, service expenses, and possible changes
Build and maintain relationship with the customer
Qualifications include but are not limited to:
Automotive Service Advisor experience in a dealership setting required
Strong communication skills to deal with customers and employees
Proficient computer skills
Positive, can-do attitude
MUST be willing to adapt to Ciocca culture, processes, and procedures
With 52+ dealerships and growing, there are many opportunities for advancement.
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
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