Customer Specialist

6 days ago

Clermont FL United States CarMax Full time
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711CarMax, the way your career should be

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills
  • Display confidence in self, the product and CarMax
  • Ability to build and maintain strong relationships
  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
  • Balance the needs of the Customer and the business when making decisions
  • Seek to fully understand and meet Customer needs
  • Create win-win solutions to Customer issues
  • Get work done well, on time and follow the right process
  • Drive work processes and pay close attention to detail
  • Perform multiple duties in a high energy, fast-paced working environment
  • Read, interpret and transcribe data in order to maintain accurate records
  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent
  • Sales and customer service experience, in an area such as retail, preferred
  • Valid Drivers License
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nations largest retailer of used cars, with over 200 locations nationwide.

Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

RequiredPreferredJob Industries
  • Other

  • Customer Experience Specialist

    4 weeks ago

    Clermont, Florida, United States Outback Steakhouse Full time

    Are you passionate about delivering exceptional customer service in a fast-paced environment?We are seeking a Customer Experience Specialist to join our team at Outback Steakhouse!About the Role:As a Customer Experience Specialist, you will play a critical role in ensuring that our guests have an outstanding dining experience.Your primary responsibility will...

  • Customer Experience Specialist

    6 days ago

    Clermont, Florida, United States CarMax Full time

    Carmax is seeking a Customer Experience Specialist to provide an iconic experience for our customers!We offer a competitive salary of $50,000 - $65,000 per year, depending on experience.The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a high-energy retail sales environment.About the...

  • Customer Service Specialist

    6 days ago

    Clermont, Florida, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at U-Haul. As a key member of our rental equipment team, you will play a crucial role in ensuring that customers receive exceptional service and support. Your primary responsibility will be to assist customers with their rental needs, answering...

  • Customer Experience Specialist

    2 weeks ago

    Clermont, Florida, United States Equity LifeStyle Properties Full time

    We are seeking a Customer Experience Specialist to join our team at Equity LifeStyle Properties in Clermont, Florida. In this role, you will be responsible for delivering exceptional customer experiences and providing outstanding service to our guests and residents.About the Job:This is an exciting opportunity to join a forward-thinking organization that...

  • Customer Specialist

    5 days ago

    Clermont, United States CarMax Full time

    6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and...

  • Customer Specialist

    7 months ago

    Clermont, United States CarMax Full time

    6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Service Cashier Specialist

    6 days ago

    Clermont, Florida, United States Winn-Dixie Full time

    We are seeking a Customer Service Cashier Specialist to join our team at Winn-Dixie! As a key member of our store staff, you will be responsible for ensuring that our customers receive exceptional service and support during their shopping experience.Your responsibilities will include:Providing outstanding customer service, responding to customer inquiries,...

  • Customer Relationship Specialist

    2 months ago

    Orlando, FL, United States Swipe Say Easy Full time

    Enhance Connections: Customer Relationship Specialist Wanted!Are you skilled at building strong relationships and ensuring customer satisfaction?We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.ResponsibilitiesDevelop and maintain strong...

  • Customer Service Specialist

    7 days ago

    Clermont, Florida, United States Walmart Full time

    Key ResponsibilitiesAs a Sales Floor Representative at Walmart, you will be responsible for:Providing exceptional customer service, responding to customer inquiries, and resolving issues promptly and professionally.Maintaining a clean and organized store environment, including restocking shelves and disposing of trash and recyclables.Processing transactions...

  • Service Desk Support Specialist

    3 weeks ago

    Clermont, Florida, United States Family Dollar Full time

    Service Desk Support Specialist Opportunity at Family DollarAbout the RoleWe are seeking a detail-oriented and customer-focused individual to join our team as a Service Desk Support Specialist.Key Responsibilities:Offer exceptional customer service, addressing customer inquiries and resolving issues promptly.Assist customers with product information and...

  • Customer Specialist in Training

    6 days ago

    Bradenton, FL, United States CarMax Full time

    6103 - Bradenton - 5324 14th Street W, Bradenton, Florida, 34207CarMax, the way your career should be!About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Medical Support Specialist

    1 week ago

    Clermont, Florida, United States South Lake Gastroenterology, INC Full time

    South Lake Gastroenterology, INC is seeking a Medical Support Specialist to join our team. This role offers a competitive salary of $45,000 - $55,000 per year.Job DescriptionThe Medical Support Specialist will be responsible for preparing patient charts and notes before visits, providing support to nurses and medical staff, and assisting with test tracking...

  • Customer Experience Specialist

    6 days ago

    Clermont, Florida, United States Nothing Bundt Cakes Full time

    We are seeking a dedicated Cake Sales Associate to join our team at Nothing Bundt Cakes. As a key member of our sales team, you will be responsible for promoting our delicious cakes, maintaining a clean and organized bakery presentation, and providing exceptional customer service to our guests.About the JobThis is a full-time position that requires...

  • Creative Financial Staffing | Billing Customer Support Specialist FL | miami, fl

    1 month ago

    Miami, FL, United States Creative Financial Staffing Full time

    Billing Customer Support Specialist One of CFS' top clients is looking for an experienced Billing Customer Support Specialist to join their growing team. This is an opportunity to manage high level global accounts and contribute to an international organization. Responsibilities of the Billing Customer Support Specialist: Manage a queue of high-level...

  • Sales Consultant

    2 months ago

    Clermont, United States CarMax Full time

    6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711CarMax, the way your career should be! About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and...

  • Retail Ambassador and Customer Experience Specialist

    6 days ago

    Clermont, Florida, United States Wal-Mart Stores , Inc. Full time

    Job Summary: As a Cashier & Front End Services team member, you play a vital role in creating a positive customer experience at Walmart. Your primary responsibility is to provide exceptional service to customers, ensuring their needs are met efficiently and effectively.About the Role: This position involves working as an ambassador of Walmart, greeting and...

  • Customer Service Team Member

    1 month ago

    Clermont, Florida, United States ABM Industries Full time

    OverviewThe ABM Industries group is a global leader in facility solutions, providing end-to-end services that keep our clients' facilities running smoothly. Our team of professionals works diligently to ensure the highest level of service and support for our clients.Salary: The estimated salary for this position is $35,000 per year, based on industry...

  • Customer Service Associate

    4 weeks ago

    Havana, FL, United States Southwest Georgia Oil Company Full time

    The store associate provides excellent customer service to all customers through fast and courteous service. This position is responsible for receiving and disbursing money for goods sold in the store. The Customer Service Associate will use a cash register, scanner, card machine and other related equipment while on the job. A CSA will perform the following...

  • Comfort Solutions Specialist

    3 weeks ago

    Clermont, Florida, United States Bayonet Plumbing Full time

    Job DescriptionBecome a Comfort Solutions Specialist with Bayonet Plumbing, Heating, and Air Conditioning in the Clermont Area!We are seeking a highly skilled and motivated individual to join our team and provide exceptional customer service and sales support.Main Tasks:Meet with clients to discuss comfort solutions and present product offeringsBuild and...

  • Customer Service Specialist

    4 weeks ago

    Boston, MA, United States AdaptHealth corp. Full time

    Description AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives,...