System & Data Analyst

2 weeks ago

Hanover NH United States Dartmouth College Full time
Posting date:

08/09/2024

Open Until Filled:

Yes

Position Number:

Position Title:

System & Data Analyst

Department this Position Reports to:

Tuck Admissions and Financial Aid

Hiring Range Minimum:

$70,800

Hiring Range Maximum:

$90,000

Union Type:

Not a Union Position

SEIU Level:

Not an SEIU Position

FLSA Status:

Exempt

Employment Category:

Regular Full Time

Scheduled Months per Year:

12

Scheduled Hours per Week:

40

Location of Position:

Hanover, NH
Tuck, 100 Tuck Hall

Remote Work Eligibility?:

Hybrid

Is this a term position?:

No

If yes, length of term in months.:

N/A

Is this a grant funded position?:

No

Position Purpose:

Manages as technical lead for admissions system programming and data analytics projects, operating and reporting processes, user training, and system maintenance.

Description:

Reporting to the Director of Admissions Operations, the System & Data Analyst is an integral part of the Tuck Admissions and Financial Aid team. You will serve as the hands-on technical lead for admissions business operations, systems, technical processes, analytics, and other associated admissions operations activities. You will work with our CRM, Slate, and apply technical knowledge and analytical skills.

Required Qualifications - Education and Yrs Exp:

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

  • Prior SQL coding and JavaScript development experience in the work environment.
  • Knowledge of enterprise information systems and business intelligence analytics gained through a bachelor's degree in computer science, information technology, or a related field of study, or a combination of relevant education, certifications, and/or work experience.
  • Two or more years of progressively responsible experience in a complex technical environment.
  • Experience delivering high quality business analytics using PowerBI, Tableau, or other comparable tools.
  • Strong organizational and project management skills and high attention to detail
  • Demonstrated ability to work professionally under pressure with a variety of internal and external stakeholders.
  • Ability to work collaboratively in a team environment with other colleagues to achieve shared goals and objectives.
Preferred Qualifications:

  • Advanced skills successfully managing and supporting Slate or other educational CRM system.
  • Experience with a student information system, such as Banner.
  • An understanding of admissions systems ideally derived from two or more years of experience in a complex technical admissions environment at an accredited college/university or similar organization.
  • Project management experience with business partners including lead responsibility defining requirements and executing delivery throughout the software development cycle. Hands on work experience with either Agile or waterfall development methodologies.
Department Contact for Recruitment Inquiries:

Lorin Parker

Department Contact Phone Number:

Department Contact for Cover Letter and Title:

Lorin Parker, Executive Director of Talent Management

Department Contact's Phone Number:

Equal Opportunity Employer:

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check:

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?:

Not an essential function

Special Instructions to Applicants:

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Quick Link:

Description:

Operations/Systems:

  • Troubleshoots system-related issues with external and internal users
  • Performs maintenance through the admissions lifecycle ensuring data accessibility, workflow management, data feed functionality, and overall system functionality
  • Maintains data integrity within enterprise systems (e.g., Slate, Banner, etc.) through careful data management and regular monitoring
  • Manages Slate and incoming/outgoing data feeds. This includes all Slate system modules (examples: communications, events, applications, interviews, portals, and evaluation)
  • Manages the life cycle of major projects by leading team meetings to identify and document requirements, creating project plans and timelines, creating technical documents and standard operating procedures, implementing functionality, and leading testing for each project
  • Ensures continued functionality of a program/project during maintenance and testing of new features, revisiting the development process to fix bugs or address business partner concerns. Provides feedback, advice, project updates and encouragement to team members
  • Delivers technical training to admissions and financial aid colleagues
  • Ensures compliance with accreditation standards, privacy laws, and industry best practices to maintain high quality control standards
Percentage Of Time:

70%

Description:

Data and Reporting:

  • Works closely with Admissions team and other departments to share data through any stage of the recruitment and admissions funnel
  • Develops queries, reports and dashboards using Slate, PowerBI, and Excel
  • Collaborates with Tuck colleagues, Registrar, IT, MBA Program Office, and other internal stakeholder groups
Percentage Of Time:

20%

Description:

General:

  • Contributes ideas, input, and support to initiatives, decisions, and communications with admissions implications
  • Maintains and supports process structures to meet departmental needs
  • Coordinates routine data cleanup processes
Percentage Of Time:

10%

:

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

:

Performs other duties as assigned.

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