MAC Desktop Support Technician

2 weeks ago


Waukegan IL United States TEKsystems Full time

Description: We are looking for a MAC Desktop Support Technician in Waukegan, IL

Qualifications:

  • 3-5 years of Mac support experience.
  • Corporate level experience supporting MAC devices.
  • Experience with all Apple devices. Primarily Macs, but also iOS devices, iPads, and iPhones.
  • Experience working in a managed Mac environment. JAMF experience a big plus.
  • Ability to work and communicate with a wide variety of skill levels: designers, scientists, executives, and executive assistant.
  • Methodical troubleshooting skills
  • Apple Certifications are good to have but not required. More important is a thorough knowledge of the macOS an especially how it operates in an enterprise environment.
  • Example of issues that this person would be troubleshooting include but are not limited to: File Vault issues, password related issues, certificate/keychain issues, app issues (such as Outlook), OS errors, and all issues that can occur with Macs working in an AD environment.

Top Skills Details:

1. 2-4 years Desktop Support experience

2. MAC OS Support

3. Microsoft Office 365 software support on MAC

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

  • Medical, dental & vision 
  •  Critical Illness, Accident, and Hospital 
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
  • Short and long-term disability 
  •  Health Spending Account (HSA) 
  • Transportation benefits 
  • Employee Assistance Program 
  • Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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