Referral Team Supervisor

1 month ago


Valdese NC United States Frye Regional Medical Center Full time
Job Description

Job Summary

The Referral Supervisor provides support and ensures smooth execution of daily operations of the Referral Department in assisting patients with external referrals. The Referral Supervisor promotes and identifies strategies to provide effective, efficient, and timely services. The Referral Supervisor manages personnel and performs additional daily duties as needed

 

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

 

Essential Functions

  • Provides oversight and management of daily operations of the Referral Department.
  • Prepares schedules for area of responsibility based on assess needs, maintaining appropriate staffing for the area at all times
  • Interviews and assists Manager in selecting candidates in accordance with departmental policy
  • Participates in counseling of employees with performance concerns and initiates disciplinary action in accordance with Human Resources policies
  • Participates in coaching and development of individual team members by providing structured feedback for each staff member through yearly development plans and formal follow-up at least twice a year; Completes timely performance appraisal for direct reports· Performs data collections and audits to support grant requirements and for quality improvement measures to support operational effectiveness and appropriate budget management
  • Supports implementation of projects and programs
  • Responsible for training and development activities for the employees
  • Assures that new staff receives appropriate orientation outlined by the organization and the department
  • Conducts appropriate investigation and follows-up on individual and patient complaints
  • Serves as a liaison between providers, clients, clinical staff and ancillary departments to promote high patient and other team member satisfaction
  • Collaborate and maintains good working relationship with other departments
  • Participates in the decision-making processes for hiring new employees
  • Performs other duties as assigned

 

Benefits - Wide range of benefits options

  • Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.

 

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you


Minimum Education

High school diploma or GED required

 

Minimum Work Experience

Minimum one (1) year healthcare experience required


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran


  • Valdese, United States Frye Regional Medical Center Full time

    Job SummaryThe Referral Supervisor provides support and ensures smooth execution of daily operations of the Referral Department in assisting patients with external referrals. The Referral Supervisor promotes and identifies strategies to provide effective, efficient, and timely services. The Referral Supervisor manages personnel and performs additional daily...


  • Valdese, United States Frye Regional Medical Center Full time

    Job Description:The Referral Coordinator is responsible for the coordination, processing, obtaining prior authorizations, and requesting reports for a variety of medical referrals for services/procedures as requested by medical providers. The Referral Coordinator will also collaborate with other referral staff, medical providers, and patient care support...


  • Honolulu, HI, United States Islands Hospice Full time

    *JOB DESCRIPTION SUMMARY*Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.*ESSENTIAL JOB...

  • Telecom Supervisor

    5 days ago


    Valdese, United States Frye Regional Medical Center Full time

    Job Description Job Summary The Operator Supervisor oversees and directs the daily operations of the Switchboard. Primary duties include staff guidance, procedure review, and overall operator efficiency. Emphasis is on customer care, quality, and training. Supports the hospital by operating the switchboard and other related duties as assigned. COMPANY...

  • Telecom Supervisor

    6 days ago


    Valdese, United States Frye Regional Medical Center Full time

    Job Summary The Operator Supervisor oversees and directs the daily operations of the Switchboard. Primary duties include staff guidance, procedure review, and overall operator efficiency. Emphasis is on customer care, quality, and training. Supports the hospital by operating the switchboard and other related duties as assigned. COMPANY DESCRIPTION Frye...


  • Clyde, NC, United States Haywood Regional Medical Center Full time

    Determines, coordinates and supervises daily staffing assignments and levels.Provides direction, orientation, training, coaching, and mentoring to staff.Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.Performs staff...


  • Clyde, NC, United States Haywood Regional Medical Center Full time

    Job DescriptionDetermines, coordinates and supervises daily staffing assignments and levels.Provides direction, orientation, training, coaching, and mentoring to staff.Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and...


  • Clyde, NC, United States Haywood Regional Medical Center Full time

    Determines, coordinates and supervises daily staffing assignments and levels.Provides direction, orientation, training, coaching, and mentoring to staff.Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.Performs staff...

  • Attorney - Sales Team

    3 weeks ago


    Raleigh, NC, United States CR Legal Team Full time

    CR Legal Team is accepting applications for anAttorney on our Sales TeamIn Raleigh, North CarolinaDo you like to WIN? We do!Do you have a deep passion for helping Clients navigate one of the most difficult times they have ever experienced? We do!Do you thrive working on a collaborative Team responsible for protecting Client interests with a customized legal...


  • Wasilla, AK, United States Medical Network of Alaska Full time

    Division: Capstone Specialty Clinics, a department of Medical Network of AlaskaMedical Network of Alaska delivers leadership, support, and guidance to healthcare facilities of all sizes across multiple specialists to provide accessibility, value, and quality medical administrative support services.What You’ll Do:The Referral Coordinator provides...


  • Wasilla, AK, United States Medical Network of Alaska Full time

    Division: Capstone Specialty Clinics, a department of Medical Network of AlaskaMedical Network of Alaska delivers leadership, support, and guidance to healthcare facilities of all sizes across multiple specialists to provide accessibility, value, and quality medical administrative support services.What You'll Do:The Referral Coordinator provides...


  • Hickory, NC, United States Frye Regional Medical Center Full time

    Job Description Job Description:The Referral Coordinator is responsible for the coordination, processing, obtaining prior authorizations, and requesting reports for a variety of medical referrals for services/procedures as requested by medical providers. The Referral Coordinator will also collaborate with other referral staff, medical providers, and patient...

  • Registered Nurse

    21 hours ago


    Valdese, North Carolina, United States Amorem Full time

    Job Title: Registered Nurse - Home Care SpecialistAt Amorem, we are seeking a highly skilled and compassionate Registered Nurse to join our team as a Home Care Specialist. As a key member of our interdisciplinary team, you will provide direct patient care to Hospice patients in the home setting and supervise home health aide services.Responsibilities:Assist...


  • Valdese, NC, United States Amorem Full time

    Description: POSITION: Registered Nurse/Home Care REPORTS TO: Nurse Team LeaderFLSA STATUS: o exempt o non-exemptPOSITION SUMMARY:Provide direct patient care to Hospice patients in the home setting and supervise home health aide servicesEDUCATIONAL QUALIFICATIONS:Current NC license as a registered nurseActive patient contact or completion of a nursing...


  • Sacramento, CA, United States Sutter Health Full time

    Job DescriptionOrganization:Bay AdministrationPosition Overview:Supervises and oversees day-to-day activities of clinical and non-clinical staff, implementing protocols, policies and procedures to ensure the safe transfer and transport of patients to and from affiliate facilities. Establishes work priorities and manages team workload and resources to meet...


  • Cary, NC, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The Referral...


  • Mesa, AZ, United States IntraCare Health Center Full time

    About IntraCareIntraCare Health Center (DFW Healthcare MSO) proudly serves the greater Dallas-Ft. Worth and Phoenix, Arizona areas with a decade of excellence in value-based care and clinic operations. Our outstanding leadership and commitment to service have established us as a trusted partner for multiple healthcare organizations.At IntraCare, we believe...


  • Valdese, United States Amorem Full time

    Description: POSITION: Registered Nurse/Home Care REPORTS TO: Nurse Team Leader FLSA STATUS: o exempt o non-exempt POSITION SUMMARY: Provide direct patient care to Hospice patients in the home setting and supervise home health aide services EDUCATIONAL QUALIFICATIONS: Current NC license as a registered nurse Active patient contact or completion of a...


  • Valdese, United States AMOREM Full time

    Job DescriptionJob DescriptionDescription:POSITION: Registered Nurse/Home Care REPORTS TO: Nurse Team LeaderFLSA STATUS: o exempt o non-exemptPOSITION SUMMARY:Provide direct patient care to Hospice patients in the home setting and supervise home health aide servicesEDUCATIONAL QUALIFICATIONS:Current NC license as a registered nurseActive patient contact or...


  • Valdese, United States Amorem Full time

    Description: POSITION: Registered Nurse/Home Care REPORTS TO: Nurse Team Leader FLSA STATUS: o exempt o non-exempt POSITION SUMMARY: Provide direct patient care to Hospice patients in the home setting and supervise home health aide services EDUCATIONAL QUALIFICATIONS: Current NC license as a registered nurse Active patient contact or completion of a...