Head of Engineering, Lower Middle Market

As Chubb’s Head of Engineering, North America Lower Middle Market (LMM), you will hold a highly visible and critical executive leadership role within our team. We will  look to you to develop and drive the execution of both our business technology strategy and future state application roadmap in alignment with business goals and drivers. You will be tasked with implementing a digitally enabled business focused on automation and driving a better end-to-end experience for customers, agents and brokers. With us, you will have the opportunity to pursue emerging technologies that offer potential value to Lower Middle Market business customers and the company in general to modernize our legacy policy administration, underwriting and servicing systems. Finally, as we shift to create an engineering culture focused on industry engineering best practices that enable reliable, performant and scalable strategic solutions, we will look to you to ensure that our LMM technology team continues striving  to be closely aligned and embedded with the business, collaborating across the organization to leverage Agile methodologies as they deliver high-value business capabilities.In this role, you will:Demonstrate exceptional leadership skills driving and promoting a culture of focus and collaborative execution with integrity; exhibit strong collaboration skills to ensure the goals of Lower Middle Market technology are metAccountable for the quality of engineering deliverables from the relevant Agile teams working on Lower Middle Market products and systems across the North America Lower Middle Market groupIdentify, promote, define and design practical and innovative business engineering solutions in line with business technology strategies managing from qualified idea, concept/business requirements through designBuild out Chubb engineering team for Lower Middle Market inclusive of US, India and Mexico locationsEstablish and drive adoption of automated testing resulting in improved quality and speed-to-marketPrepare and provide executive updates and recommendations on technology delivery needed to meet business OKRsAct as a change agent to transform the team to be deeply technical with a “digital first” mindsetEnsure that Lower Middle Market technology maintains immediate and long-term system stability and quality through product design processes and proceduresChallenge conventional practices and status quo with the goal of continually improving technology’s abilities to deliver practical business solutionsDevelop future leaders of technology and drive agility, strategy, innovation and collaborationPromote the most effective and efficient means of delivering technology products and services through reuse, sharing, buying vs. building, etc. Ensure compliance with corporate technology standards, guidelines and best practices regarding information technology, application security and data privacy, data integrity and architectureEstablish and maintain a high level of business trust and confidence in the technology team’s knowledge of and concern for Lower Middle Market business issuesIdentify and collaborate to use critical technology and business unit resources required to support Lower Middle Market and enterprise technology, and business unit objectivesMaximize Lower Middle Market return on investment in technologyEnsure solutions are designed in the most cost-effective manner and develop and work within the Lower Middle Market technology budgetEnsure compliance of Lower Middle Market technology maintains alignment with enterprise technology principles
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
At least 12 years of experience leading large scale technology teams within the insurance industry, specifically related to Commercial Lines products and systems implementation requiredDemonstrated and deep experience with cloud and digital technologies, with a successful track record implementing and managing an Agile-based organization while applying DevOpsProvide proactive and collaborative leadership to successfully align the technology function with the business as a value-added partner and enablerPrior experience developing and implementing strategic vision, demonstrating change agent capabilities across a complex multinational corporationKeen ability to focus and collaboratively execute with proven experience integrating technology, people, and processesHands-on experience in complex and innovative solution design with the ability to analyze, conceptualize, and guide engineering process managementMust demonstrate competency and flexibility in understanding diverse and complex business and technical problems, customer requirements, and functional/business objectives while developing efficient and effective solutionsDemonstrated leadership style that communicates, instills confidence, and inspires and motivates others to contribute to and support the vision, diversity initiatives, and strategies of Lower Middle Market engineering, enterprise technology, and the entire corporationSuperior organizational development skills and adept at effectively balancing the internal workforce with outside consultants and services to provide the appropriate speed-of-service and quality-of-outputAbility to stimulate creativity and lead change and transformational business initiatives. Included is the ability to navigate in an ambiguous, rapidly changing environmentExcellent communicator, highly effective in stakeholder engagement. This will include strong written and verbal communication and presentation skills for both technical and non-technical audiencesBachelor's or Master's degree in Computer Science, Information Systems or another related field preferredIn Jersey City, NJ the pay range for the role is $146,500 to $240,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found at .  This range is specific to Jersey City, NJ and may not be applicable to other locations.Full timePosting Date: 2024-02-21