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Manager, Affiliate

2 months ago

Chicago IL United States Rise Full time
Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.  
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.  We're looking for talent like you who can continue to elevate our work and culture.  

The Manager, Affiliate is the strategic lead on his or her respective client accounts. In this role, you will be responsible for taking charge on strategic initiatives, budget optimizations, technology/integration enhancement recommendations, upsell opportunities, and more. You will be the face of Rise Affiliate to our clients, technology partners, and affiliate partners, as well as a voice within the Rise organization to champion the Affiliate channel as a strong resource to deliver upon client goals. The Manager, Affiliate has a “growth-based mindset,” and can illustrate a clear vision for clients, teams, and his/her self to achieve growth.

Additionally, you will be responsible for the training & development of other team members, including cross-functionally. Your primary measurement of success will be the retainment of current clients, starting with overseeing the successful execution of their Affiliate marketing campaigns and ensuring their return on investment goals are being met. The Senior Manager, Affiliate will provide strategic direction to his or her Internet Marketing Consultants to manage all aspects of the client’s Affiliate customer journey. This includes assistance with media planning, performance and budget forecasting, user experience optimization, campaign management, performance analysis, partner outreach, and more. The Manager, Affiliate is Rise’s second-in-command for all things Digital Partnerships and will be called upon to lead multiple aspects of Client Delivery and New Business opportunities.

Responsibilities:

  • Drive strategy and execution to meet budget, target revenue, and customer acquisition goals.
  • Lead the learning & development process for the Affiliate team; train Internet Marketing Consultants on Affiliate and Marketing Partnerships best practices with regards to publisher recruitment, relationship management, content creation, and channel growth.
  • Build deep, leadership-level relationships with partners; gracefully hold partners accountable for performance expectations; and generally drive mutually beneficial value between the client, the partner, and Rise
  • Act as initial point of escalation for all Affiliate-related projects across the full Rise portfolio
  • Handle multiple projects in a fast paced, high growth environment
  • Serve as trusted advisor and consultant to clients on calls, emails, and in-person meetings
  • Identify upsell opportunities on Rise’s current book of business, and help Account teams build & deliver pitches accordingly
  • Proactively consult with Account teams on areas of opportunity for clients to operate within the Partnerships space
  • Proactively diagnose, troubleshoot, and resolve technical issues that hinder a client’s data integrity
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

* This list of essential responsibilities and functions is not exhaustive.  Rise reserves the right to supplement this list, particularly if the scope of duties in this position changes.

Required Skills:

  • 4+ years of digital marketing experience in a Partnerships or Affiliate environment
  • Expertise within Affiliate networks (particularly Impact, CJ, and Rakuten)
  • Confident presenting to internal and external stakeholders, including C-Suite executives
  • Ability to work cross functionally with Account, Analytics, Technology, and Finance teams to accomplish client objectives
  • Ability to prioritize multiple tasks and projects simultaneously, and provide guidance to junior team members on prioritization
  • Integrity to maintain strict confidentiality of projects
  • Strong written and verbal communication skills. You have mastered the art of asking the right questions and can translate the answers from what you hear into what was meant
  • Proficient knowledge of Microsoft Suite and Google Suite.
  • Strong negotiating skills
  • Understanding of the eCommerce ecosystem; you know how marketing channels connect, and how to make sense of the data provided by your sources in order to make strategic recommendations accordingly
  • Prior people management experience of 2+ employees
  • Experience with new business development and upsells

We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.  We're looking for talent like you who can continue to elevate our work and culture.