General Manager

23 hours ago

Homewood IL United States Windy City Cannabis Full time
Company Overview
Windy City Cannabis is an inviting family of hometown cannabis dispensaries where passionate Dispensary Associates connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay longer and return often.
Summary
Our store GMs lead their dispensary teams in executing best-in-class customer service and creating a positive cannabis dispensary experience to earn our customer s loyalty. You lead teams that are passionate about making sure customers get what they came for (plus a little more) every time they shop at your dispensary. You develop team leaders who care about their team members, and team members who care about their customers and each other. We are looking for a detail-oriented, operationally driven Dispensary General Manager to plan and manage all aspects of our high- volume recreational and medical cannabis dispensary. Your primary goal is to create and lead a customer-focused, engaged team.
As a condition of employment, all newly hired employees of Windy City should be prepared to provide proof of vaccination against COVID-19 before their first day of work. Requests for medical or religious accommodation may be made with the company's HR department. Failure
to establish proof of vaccination (or approved exemption) may result in an offer rescission.
Essential Duties and Responsibilities
  • Lead and create a service culture by modeling, training, and coaching behavioral expectations to deliver Windy City s exceptional service standard
  • Always demonstrate a culture of ethical conduct, safety and compliance; Lead and hold the team accountable to work in the same way
  • Track and achieve various sales metrics on a daily, weekly, and monthly basis.
  • Prepare and effectively lead state inspectors through unannounced inspections.
  • Maintain the store environment: ensure space is organized, efficient, clean, and welcoming in both front and back of house.
  • Drive employee morale and embody Windy City values and the Keys to Team Member Success.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Effectively implement new processes and procedures, ensuring seamless communication and execution across all levels.
  • Own and implement exempt and hourly schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments)
  • Know and assess the competition; leverage customer comments, reviews, feedback and secret shop competitors to drive the business and be the destination of choice for our guests
  • Regularly train and develop staff according to company guidelines.
  • Thoroughly understand and train staff on the ins and outs of the point of sale system, e- commerce and product database.
  • Track and own all processes related to sales and inventory management, including special orders, employee samples and weekly deals.
  • Oversee all store deliveries with diligence and accuracy, and in accordance with company and state regulations.
  • Oversee nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies. This is a zero-shrinkage business.
  • Maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary employee and patient/customer information, log books, inventory adjustments and destruction reports.
  • Frequently lifting, moving, carrying store inventory weighing up to 50 pounds. Occasionally ascending/descending ladders or stairs.
  • Performs other duties as assigned.
    Role Requirements
    • 8+ years of successful experience in a retail management position.
    • Must be 21 years of age or older.
    • Ability to acquire a state credential by passing required background check and any other requirement listed.
    • Experience with IDFPR and Illinois Cannabis Program rules and regulations strongly preferred.
    • Proven organizational skills.
    • Ability to effectively communicate with all levels of the organization
    • Self-directed and able to leverage all resources to seek solutions.
    • Demonstrated leadership and interpersonal skills.
    • Familiarity and comfort with technology and point of sale systems.
    • Strong business acumen and understanding of P&L, labor budgeting, inventory, and sales reports.
    • A fundamental understanding of cannabinoids and their effects on the body is preferred.
    • Ability to satisfy company requirements for vaccination against COVID-19, or obtain approved medical or religious exemption.
      NOTE: The above job description summarizes the role responsibilities and is not intended to be all-inclusive, it may change.
      Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
      This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • General Manager

    1 month ago

    Homewood, United States Windy City Cannabis Full time

    Company OverviewWindy City Cannabis is an inviting family of hometown cannabis dispensaries where passionate Dispensary Associates connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay longer...

  • General Manager

    2 weeks ago

    , IL, United States Road Ranger LLC Full time

    Job DescriptionGeneral Manager Opportunity at Road Ranger LLCRoad Ranger LLC is seeking a highly skilled and experienced General Manager to lead our team at our McLean, IL location. As a General Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of employees to achieve sales goals and...

  • General Manager

    2 weeks ago

    , IL, United States PCRK Group Full time

    Job OverviewWe are seeking a highly skilled and experienced General Manager to lead our team at PCRK Group. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and fostering a positive work environment.Key Responsibilities:Develop and implement business strategies to drive revenue...

  • Restaurant General Manager

    2 weeks ago

    , IL, United States Sbarro Belvidere Tollway Oasis #4349 Full time

    Job OverviewSbarro Belvidere Tollway Oasis #4349 is seeking a highly motivated and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for achieving restaurant objectives, assigning and directing activities of subordinate employees, and ensuring compliance with Company policies and procedures.Key...

  • Restaurant General Manager

    2 weeks ago

    , IL, United States Sbarro Fashion Outlets of Chicago #4497 Full time

    Job DescriptionSbarro Fashion Outlets of Chicago #4497 is seeking a highly skilled and experienced General Manager to lead our team.Key Responsibilities:Train, monitor, and reinforce food safety procedures to subordinate managers and team members.Maintain safe working conditions by following and enforcing all Company safety, security, and maintenance...

  • General Manager

    1 week ago

    Chicago, IL, United States Panera Bread Full time

    PANERA CAFE GENERAL MANAGERWant to work in a place where you can learn, laugh, be supported, be yourself, reach your goalsand help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeedevery day, in every way. Come join the fun! Panera Perks:Competitive payEligible for a quarterly bonusFree Meals...

  • General Manager

    1 week ago

    Chicago, IL, United States Panera Bread Full time

    PANERA CAFE GENERAL MANAGERWant to work in a place where you can learn, laugh, be supported, be yourself, reach your goalsand help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeedevery day, in every way. Come join the fun! Panera Perks:Competitive payEligible for a quarterly bonusFree Meals...

  • General Manager

    3 months ago

    Fowler, IL, United States Domino's Pizza - Quincy (2918) Full time

    ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be...

  • General Manager

    4 weeks ago

    Quincy, IL, United States Domino's Pizza - Quincy (2918) Full time

    ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be...

  • Assistant General Manager

    3 weeks ago

    Chicago, IL, United States Horizon Hospitality Full time

    A lively and popular casual restaurant with a Southern twist is looking for a talented Assistant General Manager. Located in Chicago's River North neighborhood, this spot is known for its laid-back atmosphere, hearty comfort food, and energetic vibe. The interior often has a rustic, down-to-earth feel with country-inspired decor, and the space is designed to...

  • Learning and Development Manager

    2 weeks ago

    , IL, United States Old Republic General Insurance Group Full time

    Job Title: Learning and Development ManagerOld Republic General Insurance Group is seeking a highly skilled Learning and Development Manager to join our team. As a key member of our Human Resources department, you will play a critical role in fostering a culture of continuous learning and professional growth within the organization.Job Summary:The Learning...

  • General Ledger Manager

    2 days ago

    Chicago, IL, United States RWE Clean Energy, LLC Full time

    RWE Clean Energy, LLCTo start as soon as possible, full time, permanentFunctional area: Finance / ControllingRemuneration: Exempt The General Ledger Manager supervises team of 4-8 accountants and is responsible for managing the team to ensure that work is properly allocated and completed in timely and accurate manner. This position addresses tight...

  • General Manager

    4 weeks ago

    Highwood, IL, United States Windy City Cannabis Full time

    Company Overview Windy City Cannabis is an inviting family of hometown cannabis dispensaries where passionate Dispensary Associates connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay...

  • General Manager

    3 weeks ago

    Wheeling, IL, United States Cafe Zupas Full time

    General Manager - Yearly European Trip & No Sundays - $70 - $125k per year Yearly Trip to Europe for 2 people (extra week of PTO) No Sundays, Early Mornings, or Late Nights $25k Average Bonus Plan & 401KThe Trip of a Lifetime every year ---Sound too good to be true? We just returned from a trip to Africa for a 5-star Safari & visit Victoria Falls in two...

  • Assistant Manager

    22 hours ago

    Homewood, Illinois, United States Krispy Kreme Doughnuts Full time

    About the RoleWe're seeking a highly motivated and experienced Assistant Manager to join our team at Krispy Kreme Doughnuts. As a key member of our shop team, you will play a vital role in ensuring every guest has a positive experience in our shops.Key ResponsibilitiesGuest Services: Set the tone for exceptional customer service, handle difficult situations...

  • General Manager

    4 weeks ago

    Chicago, IL, United States Gilder Search Group Full time

    GM - comm'l heat treatThe Plant Manager is responsible for the overall operational performance. This includes managing the operational and administrative staff. The key performance metrics of these facilities are profitability, quality, cost, customer satisfaction, turnaround time, compliance to environmental and safety standards. Responsibilities: Direct...

  • Material Handler

    4 weeks ago

    , IL, United States General Kinematics Full time

    Job SummaryGeneral Kinematics is a leading manufacturer of vibrating equipment for bulk material processing. We are seeking a skilled Material Handler to join our team and contribute to the success of our operations.Key ResponsibilitiesHandle and process bulk materials in a safe and efficient manner.Pull and put away inventory using scanner equipment and...

  • General Manager

    4 weeks ago

    Chicago, IL, United States Clear me Full time

    Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 22+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and...

  • General Manager

    10 hours ago

    Fulton, IL, United States The Timken Company Full time

    Your Career Begins at Timken If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.Position Summary: The General Manager is responsible for...

  • General Manager

    3 weeks ago

    Chicago, IL, United States Calo Inc Full time

    Job DescriptionWe're looking for a General Manager to drive growth & profitability for Calo in Qatar.We believe business is a team sport focused on solving customer problems. The bigger the problem, and the more people that have it, the more you win. The score is revenues and profits.People pay you their hard-earned money to reward you for a job well done...