Assistant Manager

1 month ago


Homewood, Illinois, United States Krispy Kreme Doughnuts Full time
About the Role

We're seeking a highly motivated and experienced Assistant Manager to join our team at Krispy Kreme Doughnuts. As a key member of our shop team, you will play a vital role in ensuring every guest has a positive experience in our shops.

Key Responsibilities
  • Guest Services: Set the tone for exceptional customer service, handle difficult situations professionally, and maintain a clean and safe shop environment.
  • Sales: Work with the General Manager to achieve business plan objectives, lead sales efforts, and drive profitability.
  • Production/Equipment: Maximize efficiency in doughnut-making, understand quality control procedures, and coordinate production schedules.
  • Safety and Sanitation: Ensure the shop is clean and safe, with a focus on shoes, floors, and overall cleanliness.
  • People: Assist the General Manager in recruiting, hiring, training, and supervising shifts, demonstrating leadership and management skills.
  • Accounting: Assist the General Manager in managing income and expense budgets, reporting sales, and other important information.
Requirements
  • A high school diploma or equivalent.
  • Experience in sales, customer service, and managing others.
  • Excellent communication and interpersonal skills.
  • Friendly and approachable demeanor.
  • A valid driver's license (NY ONLY: fully vaccinated against COVID-19 as a condition of hire).
About Us

Krispy Kreme Doughnuts is a leading retailer of premium doughnuts and coffee. We're passionate about bringing joy to our customers and creating a positive work environment for our team members.


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