Dispatcher

1 week ago

Ogden UT United States MV Transportation Full time
Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities:

MV Transportation is seeking a safety-oriented candidate who will serve as a Dispatcher who works to direct the day-to-day route operations and reports to the Operations Manager. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Supervisors and/or Operations Manager as appropriate.

Job Responsibilities:

  • Responsible for the promotion and execution of our safety program under the supervision of the Safety Manager.
  • Greets visitors, employees and applicants and ensures the safety and security of the front office by being attentive to restricted areas.
  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
  • Monitors radio, telephones and on-road provision of service for quality.
  • Responsible for influencing positive employee morale and quality customer service.
  • Monitors and completes driver sign-in and sign-out daily.
  • Monitors daily system performance consistently while performing other essential duties.
  • Participates in analysis and review of operating performance.
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
  • Performs daily facility housekeeping items such as dusting, cleaning, mopping, sweeping of floors, desks, bathrooms including toilets. Maintaining a clean workspace is a must.
  • Maintaining confidentiality of all information acquired, and not to be discussed unless deemed appropriate with approval from supervisors and/or managers
  • Complete required operational reports on time and report them to the Operations Manager and others as designated.
  • Document all reports and file and/or forward to appropriate people for resolution.
  • Scheduling of drivers on next business days routes in accordance of contract requirements and system needs. Must be able to problem solve efficiently and effectively for this task.
  • Generate daily report summarizing job duties performed including staff reports regarding safety issues/concerns, operational misfortune and drivers needs/request in efforts to improve work environment.
  • General security of the front desk lobby area as well as all access points to building during opening and closing procedures.
  • All other duties, as assigned.

Qualifications:

Talent Requirements:

  • One (1) year previous Dispatcher experience preferred.
  • Two (2) years of Customer Service experience is preferred.
  • Must be able to work shifts on all hours of operation on all days of the year we are open.
  • Ability to be flexible in working hours to cover the needs of the business due to call out or vacations.
  • Ability to communicate clearly, effectively and efficiently with Management, staff, client and with the public.
  • Extensive geographic knowledge of Brigham City, Weber & Davis Counties.
  • High School diploma or equivalent.
  • Intermediate or expert knowledge in Microsoft Office including excel, word, outlook, PowerPoint, etc.
  • Experience with Trapeze software.
  • Must be able to execute assignments from supervisors/managers in timely fashion.
  • Ability to handle multiple tasks simultaneously and maintain composure under stress/high pressure in a fast pace environment.
  • Must be receptive to positive on-going training/coaching to improve safety and operational performance.
  • Must be of strong moral character, people oriented, attentive, maintain a bright positive demeanor (even under high pressure/ stressful situations) to mee our mission in providing the best customer experience to our drivers, passengers and client.
  • Able to demonstrate professional phone manner.
  • Must be able to pass pre-employment drug screen and pass State of Utah live scan background check.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

  • Dispatcher

    3 weeks ago

    Ogden, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a safety-oriented candidate who will serve as a Dispatcher who works to direct the day-to-day route operations and reports to the Operations...

  • Dispatch Coordinator

    5 days ago

    Ogden, Utah, United States AWP Safety Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Dispatch Coordinator to join our team at AWP Safety. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth execution of our services.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to our...

  • Dispatch

    2 months ago

    Ogden, United States AWP Safety Full time

    Job DescriptionJob DescriptionCompany DescriptionAWP Safety Company, is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy,...

  • Store Dispatcher

    4 months ago

    Murray, UT, United States Genuine Parts Company Full time

    Job DescriptionNAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals. Responsibilities Scheduling deliveries and dispatching delivery drivers on a timely basis Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy Mapping...

  • Dispatcher

    1 week ago

    Jackson, MS, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with...

  • Dispatcher

    1 week ago

    Springfield, MA, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with...

  • Dispatcher

    1 week ago

    Hollister, CA, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with...

  • Dispatcher

    1 week ago

    Sacramento, CA, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with...

  • Dispatcher

    1 week ago

    Brooklyn, NY, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with...

  • Dispatcher

    1 week ago

    Santa Rosa, CA, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with...

  • Dispatcher

    1 week ago

    Batavia, IL, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a PM Dispatcher who work s to direct the day-to-day route operations and report to the Operations Manager. This work is done in compliance with...

  • Dispatch Manager

    2 weeks ago

    Indianapolis, IN, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance...

  • Window Dispatcher

    1 week ago

    Chicago, IL, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Window Dispatcher who will be responsible for providing dispatch support by ensuring operators are effectively on time from leaving the yard,...

  • Dispatcher Mobile

    2 months ago

    Raleigh, NC, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.For more information, visit www.wakemed.org. EOEPosition Information:The Mobile Dispatcher...

  • Dispatcher

    3 weeks ago

    Modesto, CA, United States Welbehealth Full time

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We like to do things a little differently, going the extra mile and making a difference in our participants’ lives. The WelbeHealth Transportation Dispatcher coordinates all the transportation services provided to...

  • Dispatcher

    4 weeks ago

    Louisville, KY, United States CWS B&W Full time

    _*Position is for DAY SHIFT [M-F 9 AM to 5 PM, OT as needed]*_Our dispatchers play a crucial role in coordinating the transportation of goods and ensuring efficient operations. Your responsibilities will include managing shipments and communicating with drivers to meet our customer's delivery windows.*Duties:** Ensure scheduled route plans are followed and...

  • Overnight Dispatcher

    1 month ago

    Gary, IN, United States CWS B&W Full time

    *About Us:*B&W / CWS is a logistics provider that deals primarily with automotive freight. Our dedicated staff works year-round to provide the best logistics information and freight management as possible. As a logistics provider, we are committed to getting freight to our customers on time and in a safe, effective manner. We are experienced in yard...

  • Dispatcher

    2 weeks ago

    Janesville, WI, United States CoachUSA Full time

    Job DescriptionDispatcher Full Time Location: Janesville, WI Compensation: $21.00- $23.00 hourly***2nd/ 3rd Shift*** Company Overview:Coach USA is one of the largest transportation companies in North America. We are committed to delivering exceptional service to our customers and ensuring the smooth operation of our transportation service.Position...

  • ECT Dispatcher

    4 weeks ago

    Nashville, TN, United States MVT Holdings Full time

    “Mesilla Valley Transportation is hiring for Night Dispatchers in Nashville, TN!!!”*** “Come join the MVT family!!! Mesilla Valley Transportation is currently hiring for Dispatchers starting at $18.00/hr + bonus (excess of $500/month)” ***If you:Have a strong desire to achieve goals and take pride in your workLike to ensure you provide the right...

  • Security Dispatcher

    2 months ago

    Gastonia, NC, United States Carowinds Full time

    Overview:$17 / hour Carowinds is looking for Dispatch Associates to work in the Security department to operate and monitor the base radio console with nine frequencies. You'll also:Dispatch all routine and emergency traffic for assigned channels, including police/security and all first aid and fire department calls.Monitor weather radar and lightning...