General Manager

2 months ago

Raleigh NC United States Panera Bread Full time

PANERA CAFE GENERAL MANAGER

Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun

Panera Perks:

  • Competitive pay
  • Eligible for quarterly bonus
  • Free Meals on shifts
  • Career Growth Opportunities
  • Paid vacation & holidays for full-time team members
  • Medical, dental, vision, life insurance & 401(k) with match available

Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team.

Our General Managers are the heart of Panera.
As a Panera General Manager, you help lead an amazing team and a popular neighborhood bakery-cafe to success. You own ultimate accountability for the success of your bakery-cafe by making key decisions and solving problems. You make the Warmth, Belonging, Growth, and Trust of Panera a reality with your team.

As a Panera General Manager, your responsibilities include among others to:

  • Build our culture of Warmth, Belonging, Growth, and Trust.
  • Be an ambassador of our Guiding Values and Behaviors:
  • Warmth for guests: Making people smile
  • Bold thoughts, brave actions: Learning, growing, and taking risks
  • Own it: Finding solutions and taking initiative
  • Win together: Working (and winning) as a team
  • Inspire and celebrate: Having fun and celebrating success
  • Rooted in respect: Seeing the best in others
  • Ensure extraordinary guest experiences.
    • Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
    • Build customer relationships that lead to long-term, loyal patrons.
  • Own all aspects of leading, managing, and developing your team.
    • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
    • Lead your cafe through ongoing training, including people development, coaching, planning and prioritization, and creative problem solving.
    • Hire and train new team members, and keep your team motivated, energized, and engaged.
    • Manage team performance to ensure your cafe's goals and quality standards are met, while ensuring extraordinary customer service.
    • Build subject matter experts within your cafe by coaching your managers and associates on certain responsibilities and then delegating those responsiblities to them.
    • Recognize and celebrate individual and team achievements.
  • Own the consistent delivery of high-quality operations and service.
    • Make sure Panera's standards of excellence are always maintained-and continually improved-at your bakery-cafe.
    • Upgrade operations as needed.
    • Motivate your team to meet (and exceed) your bakery-cafe's goals.
    • Adhere to cafe systems and processes to accomplish day-to-day operations.
    • Follow company policies and procedures and comply with all state and federal regulations.
    • Coach team members to ensure the cafe adheres to operational standards.
    • Ensure food safety standards are fully maintained.
    • Ensure a healthy and safe culture and workplace for your team.
  • Grow sales and maximize profitability.
    • Execute company and cafe strategies for sales growth and flow-through.
    • Manage associate labor to support and drive cafe profitability.
    • Maintain cafe costs and inventory.

This opportunity is for you if:

  • You enjoy people and have great communication skills.
  • You like the hustle and bustle of the hospitality industry.
  • You want to lead a fun, energized team that works hard and laughs often.
  • You can keep cool under pressure and deal with multiple types of people in a calm and fair manner.
  • You can work flexible hours, including nights and weekends.
  • You're committed to, and experienced with, health and food safety.
  • You want to have a positive impact on your customers and community.
  • You meet these requirements:
    • Three years management experience (preferred)
    • Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
    • Proven ability to drive positive results
    • Proven ability to run great shifts
    • Demonstrated understanding of the business
    • ServSafe certification
    • At least 18 years of age

Growth Opportunities at Panera:

  • A Path to Success: Our General Managers can continue their career growth by pursuing our Operating Partner Program. While you're helping your team reach their goals, we'll help you meet yours.
  • Skills and Training: At Panera, you'll build skills you can use anywhere. Our training can help you succeed in your career-and your life.
  • Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to move or grow with us.

Around here, every day starts with a fresh batch of bread and a thousand possibilities.

Get ready to rise.

Equal Opportunity Employer and Affirmative-Action Employer


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