IT Help Desk Technician
2 weeks ago
Description:
As an IT Helpdesk Specialist, you will provide comprehensive IT support across various domains including software, hardware, end-user support, and network maintenance. This role demands a well-rounded IT knowledge base and the ability to perform multiple IT functions within the organization.
This position sits hybrid in Baraboo.
Key Responsibilities:
- Maintain and operate the IT help desk, ensuring timely and effective resolution of issues.
- Ensure all business systems are functioning properly and address any issues promptly.
- Respond to queries via phone, email, in-person, or remote access, providing technical assistance on the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software.
- Train computer users and other staff on troubleshooting and diagnosing problems. Develop and edit training materials related to internal IT systems and processes.
- Utilize and maintain Office 365 and SharePoint.
- Deliver excellent customer service to end-users, maintaining accurate logs of organizational resources (computers, printers, etc.).
- Maintain the soft phone system.
- Advise and assist in technology updates, upgrades, and standardization within the organization.
- Establish and maintain network monitoring systems.
- Facilitate data import, export, and integration as needed.
- Create and manage backup and recovery solutions for the organization.
- Ensure all devices are properly configured and protected, and verify organizational security, addressing any issues as necessary.
- Lead IT training sessions when required.
- Work with outsourced IT providers to deliver comprehensive business solutions.
- Stay updated with new systems and technologies, continuously developing your IT proficiencies.
- Track IT priorities and projects, providing ongoing status updates.
- Provide recommendations for and implement new software systems.
Required Skills & Qualifications:
- Associate’s degree in computer science or a related field, or equivalent experience.
- Strong working knowledge of computer systems, hardware, and software.
- Excellent problem-solving and analytical skills.
- Strong team-working abilities.
- Excellent communication and interpersonal skills.
- Strong customer service skills for resolving IT issues and answering questions.
- Openness to learning new technologies.
- Previous experience in a related IT helpdesk role is highly desired
Benefits:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
IT Help Desk Technician
3 weeks ago
Baraboo, United States TEKsystems co Allegis Group Full timeDescription:As an IT Helpdesk Specialist, you will provide comprehensive IT support across various domains including software, hardware, end-user support, and network maintenance. This role demands a well-rounded IT knowledge base and the ability to perform multiple IT functions within the organization.This position sits hybrid in Baraboo. Key...
-
Help Desk Technician
2 weeks ago
Bakersfield, CA, United States Creative Financial Staffing Full timeHelp Desk TechnicianWe are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Help Desk Technician. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related...
-
Help Desk Technician
2 weeks ago
Dublin, OH, United States Creative Financial Staffing Full timeHelp Desk Technician ABOUT THE COMPANY & HELP DESK TECHNICIAN:Organization prides itself on providing outstanding customer service to their internal employees.Every employee goes above and beyond to be helpful and assist the team where needed.Excellent leadership team with an open door policy.Laid back casual environment.Fantastic work space and...
-
IT Help Desk Technician
1 week ago
Baraboo, WI, United States TEKsystems Full timeDescription:As an IT Helpdesk Specialist, you will provide comprehensive IT support across various domains including software, hardware, end-user support, and network maintenance. This role demands a well-rounded IT knowledge base and the ability to perform multiple IT functions within the organization.This position sits hybrid in Baraboo. Key...
-
IT Help Desk
2 weeks ago
Baraboo, WI, United States TEKsystems Full timeThe IT Helpdesk role provides IT assistance in a variety of areas across software, hardware, end user support, and network maintenance. The individual in this role will require a diverse and well-rounded knowledge base in IT and be prepared to fulfill multiple IT functions through the organization. This includes:• Maintain and run IT help desk.• Ensure...
-
IT Help Desk
1 week ago
Baraboo, WI, United States TEKsystems Full timeThe IT Helpdesk role provides IT assistance in a variety of areas across software, hardware, end user support, and network maintenance. The individual in this role will require a diverse and well-rounded knowledge base in IT and be prepared to fulfill multiple IT functions through the organization. This includes:• Maintain and run IT help desk.• Ensure...
-
IT Help Desk Technician
3 weeks ago
Baraboo, United States TEKsystems Full time*Description:* As an IT Helpdesk Specialist, you will provide comprehensive IT support across various domains including software, hardware, end-user support, and network maintenance. This role demands a well-rounded IT knowledge base and the ability to perform multiple IT functions within the organization. This position sits hybrid in Baraboo. *Key...
-
Help Desk Support Technician
6 hours ago
Olathe, KS, United States TEKsystems Full timeDescription:Client is looking for a help desk support technician to add to their service desk. The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk level. Ideal candidates will need to have experience with...
-
It Help Desk
3 weeks ago
Baraboo, WI, United States TEKsystems Full timeJoin Our Team as an IT Helpdesk Specialist!Are you passionate about technology and eager to make a real impact in a dynamic company? If so, we have the perfect opportunity for you! As an IT Helpdesk Specialist, you’ll be at the heart of our IT operations, ensuring that our systems run smoothly and our team members can perform at their best.Your...
-
IT Help Desk Technician
3 weeks ago
Baraboo, United States TEKsystems Full timeDescription: As an IT Helpdesk Specialist, you will provide comprehensive IT support across various domains including software, hardware, end-user support, and network maintenance. This role demands a well-rounded IT knowledge base and the ability to perform multiple IT functions within the organization. This position sits hybrid in Baraboo. Key...
-
IT Help Desk
3 weeks ago
Baraboo, United States TEKsystems co Allegis Group Full timeThe IT Helpdesk role provides IT assistance in a variety of areas across software, hardware, end user support, and network maintenance. The individual in this role will require a diverse and well-rounded knowledge base in IT and be prepared to fulfill multiple IT functions through the organization. This includes: Maintain and run IT help desk. Ensure overall...
-
IT Help Desk
7 days ago
Baraboo, United States TEKsystems Full timeThe IT Helpdesk role provides IT assistance in a variety of areas across software, hardware, end user support, and network maintenance. The individual in this role will require a diverse and well-rounded knowledge base in IT and be prepared to fulfill multiple IT functions through the organization. This includes:• Maintain and run IT help desk.• Ensure...
-
Help Desk Support Specialist
4 weeks ago
, OH, United States Virtual Technologies Group, LLC Full timeJob Title: Help Desk TechnicianVirtual Technologies Group, LLC is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving computer-related issues, and managing accounts through Microsoft Active Directory/Entra ID and Office...
-
IT Help Desk
3 weeks ago
Baraboo, United States TEKsystems co Allegis Group Full timeDescription:The IT Helpdesk role is crucial for providing comprehensive IT support across various domains, including software, hardware, end-user support, and network maintenance. This role demands a diverse and well-rounded IT knowledge base, enabling the individual to perform multiple IT functions within the organization. Key responsibilities...
-
Help Desk Technician
3 weeks ago
Fort Myers, FL, United States TEKsystems Full timeDescription:Job DescriptionOur healthcare client is seeking a Help Desk Support Specialist to join the Information Technology team. The Help Desk Support Specialist serves as an initial point of contact for IT Help Desk services and processes and troubleshoots and resolves simple to moderately complex user requests, questions, and issues. The following...
-
Help Desk Technician
3 weeks ago
Irvine, CA, United States TEKsystems Full timeDescription:GENERAL PURPOSEThe Service Desk Administrator is responsible for managing all Help Desk requests and providing technical advice to resolve employee IT issues. Responsibilities also include assisting the IT Director with software testing and deployment. JOB RESPONSIBILITIES• Manage tickets (via Zendesk) received at the Help Desk in a prompt and...
-
It Help Desk
3 weeks ago
Baraboo, United States TEKsystems co Allegis Group Full timeJoin Our Team as an IT Helpdesk Specialist!Are you passionate about technology and eager to make a real impact in a dynamic company? If so, we have the perfect opportunity for you! As an IT Helpdesk Specialist, you'll be at the heart of our IT operations, ensuring that our systems run smoothly and our team members can perform at their best.Your Role:Imagine...
-
Help Desk Support
3 weeks ago
Fort Wayne, IN, United States TEKsystems Full timeDescription:This is a 3 - 6 month contract to hire. Hybrid (3 day onsite, 2 day remote)The help desk analyst is responsible for providing support to assist in the delivery of Information Technology services. The work unit provides Tier I and II support for operating systems, software, hardware, smartphones, printers and other IT equipment that enables...
-
Help Desk Analyst
18 hours ago
Broomall, PA, United States PeopleShare Inc Full timeOur client in Broomall is seeking a Help Desk Analyst to join their growing team! Start your career with a company that has been in business for over 45 years! Help Desk Analyst Job Details: Schedule: Monday-Friday 8a-430p Pay Rate: $60k-$64k Healthcare Benefits after 30 days Help Desk Analyst Job Description: Provide day-to-day maintenance and...
-
Help Desk Support Tech
4 hours ago
West Jordan, UT, United States Kane Logistics Full timeDescription of the Position:The role of the Help Desk Technician is to assist internal and external customers who areexperiencing procedural or operating difficulty with the use of corporate applications, products,or services. The Help Desk Technician is responsible to ensure that an effective solution isprovided to the user.• Follow corporate and...