Director of Operational Reporting, Measurement and Analytics

1 week ago

Hartford CT United States MassMutual Full time

Director of Operational Reporting, Measurement and Analytics

Full-Time Hybrid, Boston, MA, Springfield, MA or New York, NY

The Opportunity

This key role in Investment operations is essential to they make sure that investment operations run smoothly and effectively. MassMutual Operational and Centers of Excellence leadership depend on analytics and key performance indicators (KPIs) to oversee and improve investment transactional efficiency and execution. Director in this role will continuously examine and evaluate crucial KPIs and analytics generated by day-to-day operations including, straight through automation levels, capacity, work assignment and individual performance metrics to influence operational CoE decision-making.

This role will influence various centers of excellence in appropriately scheduling and measuring the impact of work assignments weekly, escalating and recommending solutions on resourcing to issues as informed by the metrics.

The position will report to the Head of Investment Management Operations.

The Team

Investment Operations extends from relentlessly focusing on stakeholder satisfaction, to accelerating the adoption of automated, digital transaction processing and self-service tools. To this end, the team leverages technology and data to both reshape investment operational support and deliver differentiated stakeholder experiences.

The Impact

  • Own and lead a direct and indirect team to monitor daily operational data to update dashboards on trade and security operations including derivatives, cash reconciliations to accounting system and cash clearing and settlement breaks
  • Constantly iterate and refine metrics and measurement analytics based on insights to drive efficiencies to produce the metrics
  • Help transform the business to be data driven helping to unpack the power of data driven insights and identify opportunities for data connectivity between reconciliation teams
  • Recommend efficient ways to operationalize transaction work assignments to reduce risk, increase cost and process time efficiencies
  • Monitor work queues and ensure critical deliverables are met on time and with quality
  • Collaborate, Lead and Manage concurrent enhancement projects; conduct workshops to accomplish data and reporting automation
  • Partner with Enterprise Technology (ETX) to identify data and reporting views to support the evolving needs of the operational leadership team
  • Scale and improve the data and reporting infrastructure partnering with ETX using the best solution set available to automate for end user consumption at various levels
  • Participate in key management meetings to inform as well as gather insights on further analysis on an ad-hoc basis

The Minimum Qualifications

  • Bachelor's Degree in Data science, Finance, Accounting, or Technology
  • 8+ years experience in Data disciplines, Finance planning and analysis experience from financial services including banking, insurance, or investment areas

The Ideal Qualifications

  • Prior experience in data analytics and deriving insights from data and be able to communicate findings is critical
  • Excellent communications and listening skills, problem-solving skills, attention to detail, and a numerate, analytical approach are crucial
  • Demonstrated experience developing, leading, and managing a diverse team, fostering a collaborative approach and strong partnership with a focus on attracting, developing, and retaining talent
  • Ability to lead multiple enhancement / automation projects, keep stakeholders accountable for deliverables, and provide weekly status updates
  • Strong written and verbal communication skills coupled with good commercial foresight
  • Great teammate - able to work effectively and collaboratively within a small, dedicated team but also a large local platform
  • Ability to meet multiple deadlines leveraging cross-functional teams with little direct supervision
  • Committed to delivering the highest quality work product
  • Self-motivated, hard-working and sense of urgency with a strong attention to detail
  • Drive process improvement and efficiency through innovation and collaboration with colleagues and service providers.

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the team 
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities 
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-SC1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

  • Director of Operational Reporting, Measurement and Analytics

    1 week ago

    Boston, MA, United States MassMutual Full time

    Director of Operational Reporting, Measurement and AnalyticsFull-Time Hybrid, Boston, MA, Springfield, MA or New York, NYThe Opportunity This key role in Investment operations is essential to they make sure that investment operations run smoothly and effectively. MassMutual Operational and Centers of Excellence leadership depend on analytics and key...

  • Director, Analytics

    3 weeks ago

    Philadelphia, PA, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Director of Strategic Data and Analytics

    1 month ago

    Mason, MI, United States Dart Container Full time

    The Strategic Data and Analytics Director will guide the vision for enterprise data governance, reporting and analytics, supporting our executive team in shaping and delivering data and analytics aligned with our strategic objectives. The Strategic Data and Analytics Director will work on a dynamic mix of data governance and analytics projects, interacting...

  • Director, Data Operations

    2 weeks ago

    Hartford, United States Norstella Full time

    At MMIT, we simplify the complexities of healthcare to smooth access to life-saving therapies. Our collective teams achieve this through prioritizing cultivating industry-leading data coupled with cutting-edge technology to solve some of healthcare’s most complex challenges. MMIT is regarded as a trusted go-to-market partner that identifies barriers to...

  • Coordinate Measurement Operator

    1 month ago

    Salunga-Landisville, PA, United States Bearon Manufacturing Full time

    Job DescriptionImagine making an impact by participating in the inspection of castings and dimensional problem solving to improve and ensure the highest standard of quality for our customers! Bearon Manufacturing is searching for a CMM Operator to join our team on 2nd or 3rd shift. On 2nd and 3rd shift you will receive at 12.5% shift premium! If you are...

  • Director, University Procurement Operations

    2 weeks ago

    Philadelphia, PA, United States University of Pennsylvania Full time

    Director, University Procurement Operations University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12...

  • People Analytics

    1 month ago

    West Fargo, ND, United States Doosan Bobcat NA US Full time

    Job InformationJoin Our Team of Groundbreakers & Be Part of Creating the FutureAt Bobcat, we're not just a company; we're a force for innovation, and our diverse team of groundbreakers is at the heart of our success. With a legacy of excellence and a commitment to empowering people to accomplish more, we're seeking passionate individuals who want to be part...

  • Plant Operations Director

    4 days ago

    Hartford, Wisconsin, United States Helgesen Industries. Full time

    Job Description**Job Summary:**The Plant Operations Director position provides strategic leadership and management to ensure the effective operation of Helgesen Industries' manufacturing facilities. This role is responsible for driving business growth, improving operational efficiency, and ensuring the highest level of quality and safety standards.Key...

  • Director of Performance Management

    1 week ago

    HARTFORD, United States MassMutual Full time

    p>Director of Operational Reporting, Measurement and AnalyticsFull-Time Hybrid, Boston, MA, Springfield, MA or New York, NYThe Opportunity This key role in Investment operations is essential to they make sure that investment operations run smoothly and effectively. MassMutual Operational and Centers of Excellence leadership depend on analytics and key...

  • Deputy Director of Technology and Operations

    5 days ago

    Hartford, Connecticut, United States Innovations for Poverty Action Full time

    Job SummaryThe Deputy Director of Technology and Operations is a critical role within Innovations for Poverty Action (IPA), responsible for overseeing the smooth and secure operation of IPA's technology infrastructure, systems, and services across Country offices.Key ResponsibilitiesSecurity and Operations (35%)Lead the management of IT operations in Country...

  • People Analytics

    1 month ago

    West Fargo, ND, United States Doosan Bobcat NA US Full time

    Job InformationJoin Our Team of Groundbreakers & Be Part of Creating the FutureAt Bobcat, we're not just a company; we're a force for innovation, and our diverse team of groundbreakers is at the heart of our success. With a legacy of excellence and a commitment to empowering people to accomplish more, we're seeking passionate individuals who want to be part...

  • Director Investment Controllership- Derivatives

    5 days ago

    Hartford, CT, United States MassMutual Full time

    Director Investment Controllership- Derivatives Controllers Organization of Corporate Finance Full-TimeNew York, NY - preferred locationWill also consider candidates based in Boston, MA or Springfield, MA About the Corporate Controller Organization:The Controllers Organization is responsible for delivering on the foundation of credibility and control of the...

  • Director of Financial Planning and Analysis

    2 months ago

    Hartford, United States Fine Fettle Full time

    Director of Finance As the Director of Finance at Fine Fettle, you will be a key leader within the Finance function, fostering growth by partnering with senior management to build financial forecasts, evaluate financial performance against forecasts and guide and direct the business to determine viable opportunities and avoid perceivable risks. You will...

  • Business Intelligence Developer

    1 month ago

    Hartford, United States Hartford Healthcare Full time

    Every day, approximately 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose...

  • Engineer, Data Analytics Engineering

    5 days ago

    Hartford, CT, United States MassMutual Full time

    As an MDM Data Engineer, you will work in a fast-paced, innovative, and collaborative environment on exciting data management directives. You will design, build, and measure complex Informatica Power Center and MDM processes to master data for different Master Data domains in MassMutual. This role involves working on a range of projects including batch...

  • Director, Hockey Operations

    2 months ago

    Hartford, Alabama, United States teamworkonline Full time

    Job Title: Director, Hockey OperationsDate: July 23, 2024Department: Hockey OperationsReports to: Head Coach/General ManagerWhat It's Like Working Here:At the Chicago Steel, our commitment to development isn't just on the ice. While our shared goal is to advance the next generation of hockey players, we are fiercely dedicated to ensuring all of our employees...

  • Site Operations Director

    5 days ago

    Hartford, Wisconsin, United States Broan-NuTone Full time

    Job Summary:We are seeking an experienced and inspirational leader to join our team as Site Operations Director. This role will direct all manufacturing activities and processes, including production, quality, and manufacturing engineering, to manufacture products in the most cost-effective way, while meeting shipping requirements and sales commitments.The...

  • Director - Annuities Consulting

    4 days ago

    Hartford, United States WTW Full time

    WTW Director - Annuities ConsultingThe individual in this role will work as a leader of several project teams supporting clients on a wide variety of engagements covering topics such as financial modeling, financial reporting, mergers and acquisitions, regulatory issues, pricing, and product development, focused especially on annuity products including MYGA,...

  • Director - Annuities Consulting

    4 days ago

    Hartford, United States WTW Full time

    WTW Director - Annuities ConsultingThe individual in this role will work as a leader of several project teams supporting clients on a wide variety of engagements covering topics such as financial modeling, financial reporting, mergers and acquisitions, regulatory issues, pricing, and product development, focused especially on annuity products including MYGA,...

  • Reporting Specialist

    2 weeks ago

    Hartford, United States System One Full time

    Reporting Specialist Employment Type: Contract/Temp Date Posted: 9/4/2024 Location: Remote Pay Range: $25.00 - $29.38 per Hour Job Number: JO-2409-2486 Primary Function We are seeking a detail-oriented and data-driven Reporting Specialist to join our Marketing Operations team. In this role, you'll be instrumental in driving our email...