Patient Care Representative
4 weeks ago
PRIMARY RESPONSIBILITIES:
•Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed.
•Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
•Ability to recognize and utilize when language services are needed
•Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
•Work in collaboration with technologists/radiologists to ensure proper patient flow.
•Process outgoing and incoming US and inter-office mail and UPS deliveries.
•Prepare set up for next day’s appointment schedule and communicate any potential issues
•Provide and respect confidentiality of all customer groups.
•Verify and enter necessary information into our systems.
•Respond appropriately to scheduling emergency patient situations.
•Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4
•Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
•Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
•Remain current on any changes in policies or procedures that modify daily work functions.
•Maintain co pay/petty cash accuracy and make daily bank deposits
•Assist with on-boarding and training of new employees
•Performs other related duties as required
•Work to maintain survey return rates in conjunction with company guidelines and goals
•Workflow in collaboration with multi-departments to ensure efficiencies
EDUCATIONAL REQUIREMENTS:
•High School Diploma required
•Medical office or healthcare administration courses preferred
EXPERIENCE REQUIREMENTS:
•Excellent communication skills and computer proficiency required
•Attention to detail and typing accuracy required
•Knowledge of anatomy, medical terminology and insurance requirements is preferred.
•Ability to follow instructions with minimal supervision
•Proven ability to multi task and exceed customer expectations is required
PHYSICAL REQUIREMENTS:
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
INTERNAL/EXTERNAL INTERACTIONS:
This position requires extensive interaction with all customer groups. Candidate must be personable, upbeat, fast paced and organized.
NOTE:
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of lower or equivalent classification as required or directed and work of higher classification for training and development purposes or as warranted.
IND-I
-
Patient Care Representative
4 weeks ago
West Yarmouth, MA, United States Shields Health Full timeShields Health Care Group has an exciting opportunity for a Patient Care Representative(PCR) to work Full-time Monday-Thursday 2-10:30pm & Friday 9:30am-6pm at our center located in Yarmouth, MA. The Patient Care Representative will contribute to the goals of Shields Health Care Group by providing exceptional customer service with professionalism, efficiency...
-
Patient Care Representative
4 weeks ago
West Yarmouth, United States Shields Health Full timeShields Health Care Group has an exciting opportunity for a Patient Care Representative(PCR) to work Full-time Monday-Thursday 2-10:30pm & Friday 9:30am-6pm at our center located in Yarmouth, MA. The Patient Care Representative will contribute to the goals of Shields Health Care Group by providing exceptional customer service with professionalism, efficiency...
-
Patient Care Representative
4 weeks ago
West Yarmouth, United States Shields Health Full timeShields Health Care Group has an exciting opportunity for a Patient Care Representative(PCR) to work Full-time Monday-Thursday 2-10:30pm & Friday 9:30am-6pm at our center located in Yarmouth, MA. The Patient Care Representative will contribute to the goals of Shields Health Care Group by providing exceptional customer service with professionalism, efficiency...
-
Patient Care Representative
4 weeks ago
Yarmouth, United States Shields Health Full timeShields Health Care Group has an exciting opportunity for a Patient Care Representative(PCR) to work Full-time Monday-Thursday 2-10:30pm & Friday 9:30am-6pm at our center located in Yarmouth, MA. The Patient Care Representative will contribute to the goals of Shields Health Care Group by providing exceptional customer service with professionalism, efficiency...
-
LPN Patient Care Manager Assistant
2 months ago
West Orange, United States Patient Care Full timeThe Home Health LPN Patient Care Manager Assistant is responsible for assisting the Patient Care Manager in coordinating a team of staff to assure the continuity of high quality care to home health patients assigned to the team's area. This includes ensuring all team staff are skilled and informed and that they are committed to providing quality care in an...
-
Patient Care Representative
4 weeks ago
Newburyport, MA, United States Shields Health Full timeShields Health has an exciting opportunity for a Patient Care Representative(PCR) to work Saturdays 6:30am-7pm at Anna Jacques Hospital in Newburyport, MA. The Patient Care Representative will contribute to the goals of Shields Health by providing exceptional customer service with professionalism, efficiency and accuracy.PRIMARY RESPONSIBILITIES:•Greet...
-
Patient Representative PRN
2 weeks ago
West Jordan, United States Care Now Full timeDescription This position is incentive eligible. IntroductionDo you have the PRN career opportunities as a Patient Representative PRN you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsCareNow, offers a total rewards package...
-
LPN Care Coordinator
1 week ago
West Orange, New Jersey, United States Patient Care Full timeJob Overview:We are seeking a skilled LPN Care Coordinator to join our team at LHC Group. As a key member of our Patient Care team, you will play a critical role in ensuring the continuity of high-quality care to home health patients.Job Description:Assist the Patient Care Manager in coordinating a team of staff to ensure seamless patient care coordination...
-
Home Health Care Professional
1 week ago
West Wyomissing, Pennsylvania, United States Patient Care Full timeAbout Patient CareWe are a part of LHC Group, a company that values caring, belonging, and trust. We take pride in the meaningful connections we make with our patients, their families, and each other.Why Work with Us?Employee wellness programsFlexibility for work-life balanceHolidays & paid time offContinuing education & career growth...
-
Patient Care Technician
6 months ago
Yarmouth Port, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** ****Please note, this position** **_is not_** **open to seasonal hires**** **No prior dialysis experience required! We offer paid training!!** **No overnight shifts, on-call shifts or Sundays!** **Benefits begin after 30 days of employment** **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care,...
-
Registered Nurse
8 months ago
West Orange, NJ, United States Patient Care Full timeWe are hiring for a full-time Registered Nurse/RN to join our passionate team at Patient Care in West Orange, NJ! At Patient Care, a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all...
-
Trevose, PA, United States Patient First Full timePatient First is accepting applications for a Nurse Supervisor-RN in the Feasterville, PA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-On Bonus! The responsibilities of this job include, but are not limited to, the following: Supervising the medical care of all patients from...
-
Patient Representative
5 months ago
West Harrison, United States Sun River Health Full timeJob DescriptionSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
-
Patient Service Representative
6 days ago
West Chester, PA, United States London Approach Full timeWe are seeking a skilled and compassionate Patient Service Representative to join our client's dynamic team. The Patient Service Representative will work collaboratively with other hospital services, medical staff, and administration to ensure that quality patient care is delivered. For a complete understanding of this opportunity, and what will be required...
-
Patient Care Specialist
1 week ago
Yarmouth, Maine, United States MDVIP Practice Management Full timeJob OverviewMDVIP Practice Management, LLC is seeking a dedicated Patient Care Specialist to provide exceptional patient care experience in our Physician Practice setting.Key ResponsibilitiesWe are looking for a skilled professional who can work under the general and clinical direction of our physicians to deliver direct patient care, collaborate with...
-
Patient Care Coordinator
1 week ago
Yarmouth, Maine, United States Coastal Manor Full timeAbout Coastal ManorWe are a reputable healthcare provider dedicated to delivering exceptional patient care.Job Summary:We are seeking a highly skilled Registered Nurse RN to join our team as a Patient Care Coordinator. In this role, you will be responsible for collaborating with a team to develop, implement, and review personalized care plans for...
-
Patient Services Representative
3 months ago
West Bloomfield, United States Beaumont Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our clinic located at 6470 Orchard Lake Rd, West Bloomfield MI 48322 and 6543 Telegraph Rd, Bloomfield Township, MI 48031. This position will require the candidate to work between both locations. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule....
-
Patient Access Representative
1 month ago
Rocky Mount, NC, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary: The Patient Access Representative is responsible for the Patient Access functions including, but not limited to, facility-based scheduling,...
-
Patient Access Representative
3 weeks ago
Rocky Mount, NC, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary: The Patient Access Representative is responsible for the Patient Access functions including, but not limited to, facility-based scheduling,...
-
Registered Nurse
3 months ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time Registered Nurse/RN to join our passionate team at Patient Care in West Orange, NJ! At Patient Care , a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all...
