Field Service Technician

2 weeks ago

Chicago IL United States Konica Minolta Business Solutions, U.S.A., Inc. Full time
Overview:

Get Hired, Get PAID

Now offering a $1,500 sign-on bonus for all direct service positions $500 payable on start date and additional $500 increments paid at 3 months and 6 months

*(Employee must hit 3 months and 6 months of hire to receive additional pay-outs)

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Join us at Konica Minolta as a Field Service Technician

Job Location: NW of Chicago downtown area

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided

What We Offer:

Hands on and computer based training on current and upcoming technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive car allowance program and paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment that highly values sharing of new perspectives.
Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Responsibilities:

What You’ll Do:

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates to the Konica Minolta system for each client account.
Collaborate with the Account Management team to help resolve customer issues.
Qualifications:
2-4 years of experience related to technical/repair of business equipment.
Minimum of High School diploma or GED required, Technical School training preferred.
Certified in A+ or equivalent training is preferred.
Working knowledge of computer systems such as Microsoft, Apple and common network problems.
Must possess electrical/mechanical aptitude.
Must have reliable transportation and a valid driver’s license.
Position requires use of personal car which is eligible for vehicle maintenance compensation program.
Must be able to travel locally on a daily basis to various customer sites.
Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results.
Ability to work independently at a customer site.
Must work well with customers and exhibit professional appearance and demeanor at all times.

About Us:

Konica Minolta’s journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients’ digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN’s MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America’s Best-in-State employers list. The company received Keypoint Intelligence’s BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

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EOE Statement:

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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