Field Service Technician

3 weeks ago

Chicago, United States Silver Line Full time
Job DescriptionJob DescriptionJob Description

JOB DETAILS

Position is home office based, preferably residing in Southern Minnesota or Northern/Central Iowa.

Cornerstone Building Brands is seeking a skilled and customer-focused Field Service Technician to join our team. The Field Service Technician will be responsible for performing in-field warranty and service repairs and adjustments on window and door products, ensuring the highest standards of quality, safety, and customer satisfaction. The ideal candidate will have strong technical expertise, excellent communication skills, and a passion for delivering exceptional service through self-management practices and driven motivation.

DUTIES AND RESPONSIBILITIES

Field Support/Site Visits 

  • Manage efficient scheduling and execution of assigned site visits
  • Perform field repairs, glass replacements, operational adjustments and repairs on windows and doors
  • Conduct field evaluations and inspections
  • Communicate outcome and update information in CRM as needed
  • Provide quality feedback when required

 Diagnostic/Technical Support 

  • Manage a weekly assigned office and travel schedule to support a team of Technical Specialists 
  • Help manage a diagnostic claims queue by researching and investigating each claim to determine best course of action to resolve complaint
  • Communicate to parties involved as needed to assure customer satisfaction
  • Update CRM data system with all claim information    

 Others

  • Maintain company provided vehicle
  • Manage parts inventory to improve 1st touch closure rate on site visits
  • Occasionally travel outside the normal coverage area to support large service projects
Qualifications

  • High School Diploma or equivalent
  • Knowledge of basic mechanical skills and basic understanding of residential construction of windows and doors is preferred, but not required
  • 1-2 years general construction or building products installation experience
  • 1-2 years fenestration manufacturing or installation experience
  • Valid State driver’s license with an exceptional driving record
  • Must be able to interact with customers and contractors in a professional manner
  • Basic understanding of computers
  • Strong communication skills are required


Additional Information

Why work for Cornerstone Building Brands?

Positioned for Growth: Various career paths available for Field Service Technicians to continue to advance within the organization. 

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines

The US base pay range for this full-time position is $20 to $28 per hour + medical, dental, vision benefits starting day 1 + 401k and PTO. Our pay ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Full-time is defined as regularly working 30+ hours per week.

  • IT Field Service Technician

    4 weeks ago

    Chicago, United States MCR Technical Service Full time

    Job DescriptionJob DescriptionMCR Technical Service is looking for IT Field Service Technician to join the team! You must live in Illinois. You will work remotely from home by traveling to various locations in the Chicago and Northern Illinois area to service, maintain and repair the following:Equipment ServicedPOS KiosksParts inside the kiosk:Label...

  • IT Field Service Technician

    3 weeks ago

    Chicago, United States MCR Technical Service Full time

    Job DescriptionJob DescriptionMCR Technical Service is looking for IT Field Service Technician to join the team! You must live in Illinois. You will work remotely from home by traveling to various locations in the Chicago and Northern Illinois area to service, maintain and repair the following:Equipment ServicedPOS KiosksParts inside the kiosk:Label...

  • Field Service Technician/ Industrial Mechanic

    4 weeks ago

    Chicago, United States Triad Service Center Full time

    Job DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Chicago, IL area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...

  • Field Service Technician/ Industrial Mechanic

    3 weeks ago

    Chicago, United States Triad Service Center Full time

    Job DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Chicago, IL area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...

  • Field Service Technician/ Industrial Mechanic

    3 weeks ago

    Chicago, United States Triad Service Center Full time

    Job DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Chicago, IL area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...

  • Field Service Technician

    4 days ago

    Chicago, Illinois, United States SOAR Consulting Full time

    As a Customer Support Engineer, you install and service automated material loading, unloading and transfer devices on Punch Press, Laser, Press Brake and Shearing equipment at Customer facilitiesEssential Functions:Proficient in troubleshooting me Field Service Technician, Service Technician, Field Service, Technical Support, Service Tech, Support Engineer,...

  • Field Service Technician

    1 month ago

    Chicago, United States Diligent Robotics Full time

    **What we're doing isn't easy. But nothing worth doing ever is.** We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing...

  • Field Service Technician

    2 months ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Field Service Technician (also known as Field Operations Specialist, Field Maintenance Technician), you will be a key part of a dynamic team, providing valuable input towards assessing and implementing departmental goals. You will be responsible for conducting customer service visits, documentation, day-to-day repair,...

  • Field Services Technician

    3 weeks ago

    Chicago, United States PRO- VISION SOLUTIONS LLC Full time

    PRO-VISION Video Systems is looking for self-driven and detailed oriented technicians to add to our growing team of Field Service Technicians. This W4 position offers national wide opportunities that include: - Above market pay - Paid travel - Per diem - Company vehicle - All tools provided - Full benefit package including: - Medical, dental, vision -...

  • Field Service Technicians

    1 week ago

    Chicago, United States Komori America Corp Full time

    **Komori America Corporation is expanding its Service Team!**: **We are seeking a Mechanical Field Service Technician and Electrical Field Service Technician in the Chicago area.** **At the customer site, you will install, maintain, troubleshoot, diagnose and repair mechanical and or electrical printing issues.** **Working directly out of your home you will...

  • Field Service Technician

    4 days ago

    Chicago, United States PEVCO Full time

    **Field Service Technicians provide on-site installation, startup, troubleshooting, repair and maintenance of our pneumatic tube delivery systems. Technicians deliver outstanding service and support to our customers to keep their systems performing in a critical environment.** Essential Responsibilities - Install, troubleshoot, repair and maintain pneumatic...

  • Field Service Technician

    2 weeks ago

    Chicago, United States Luminator Full time

    **Luminator Technology Group** is a global leader in technology solutions that increase intelligence, safety, and efficiency for public transit operations. Delivering a universal portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and...

  • Field Service Technician Iii

    7 days ago

    Chicago, United States Duravant - Support Pro Full time

    Duravant’s Life Cycle Services division requires all **Field Service Technicians** to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshoot issues, and provide upgrades/modernizations. **Duravant Field Service Technician**: - Duravant...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Env Services Inc Full time

    ENV Services, Inc. is currently seeking a Field Service Technician in Chicago. We are a nationwide company and for over 50 years, ENV Services, Inc has been a nationally respected leader in calibration, certification and decontamination services. We are seeking a Field Service Technician to support service operations by providing testing, preventive...

  • Field Service Technician

    19 hours ago

    Chicago, United States Env Services Inc Full time

    ENV Services, Inc. is currently seeking a Field Service Technician in Chicago. We are a nationwide company and for over 50 years, ENV Services, Inc has been a nationally respected leader in calibration, certification and decontamination services. We are seeking a Field Service Technician to support service operations by providing testing, preventive...

  • Field Service Technician

    4 days ago

    Chicago, United States Veterans Prime, Inc. Full time

    Overview: **Immediate Hiring Need for** **an Electromechanical Field Service Technician** Are you a skilled troubleshooter with a passion for travel? We’re seeking an experienced technician to join our team. As part of our global company, you’ll play a crucial role in the installation and refurbishment of industrial equipment. If you’re ready for a...

  • Field Service Technician

    3 weeks ago

    Chicago, United States Express Employment Professionals -Keego Harbor & Wixom, MI Full time

    Job DescriptionJob DescriptionA world leading manufacturer of CNC grinding machines, motion controls and manufacturing solutions is looking for a field service technician who can travel within Illinois and the surrounding States to install, start-up, trouble shoot and repair CNC grinding machines.Requirements:A minimum of 2 years experience in machine tool...

  • Field Service Technician

    5 days ago

    Chicago, Illinois, United States Eastman Kodak Full time

    We are looking for a Field Service Technician to help us grow in the Illinois/Wisconsin regions. As a Field Service Technician, you will be responsible for on-site installing, maintaining, and repairing of Kodak, and multi-vendor systems, which may include hardware, software and networking products, including operating systems to required standards outlined...

  • Field Service Technician

    1 week ago

    Chicago, United States IQVIA Full time

    **Position Description**: Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for completing a hardware swap replacing and installing batteries, at a variety of clinical settings...

  • Field Service Technician

    4 weeks ago

    Chicago, United States ENV Services Full time

    Job DescriptionJob DescriptionENV Services, Inc. is currently seeking a Field Service Technician to serve customers in Chicago and surrounding areas.We are a nationwide company and for over 50 years, ENV Services, Inc has been a nationally respected leader in calibration, certification and decontamination services. We are seeking a Field Service Technician...