IT Support Technician

2 weeks ago

Gatesville TX United States TEKsystems Full time

Description

Our client is looking to add a contractor to provide IT Support and act as an IT Liaison for the correctional facilities that are located within Gatesville,

Texas. This is a long term contract and will be working inside the medical clinic's within the correctional facility to provide support for PCs and local network activities. Their job duties will also consist of cable pulls, troubleshooting broadband connectivity issues, working with vendors to bring technology into the units and then support those technologies. This is a position for a technician that likes to see multiple things, and prefers to not stay in one building all day. This individual needs to be willing to work independently as they will not have a a lot of supervisor oversite when on-site. This is a perfect job opportunity for someone that is transitioning out of the military and looking for a long-term stable career.

ESSENTIAL JOB FUNCTIONS:

• Provides reports on desktop, server, networking, and/or conferencing to upper level technicians and management as required.

• Provides general assistance in analyzing, administering, and maintaining the performance of local and wide area networks.

• Maintains all necessary desktop computer software applications and operating systems.

• Assists staff in functionality of current software applications and hardware tools.

• Supports and deploys system images via departmental standards.

• Installs appropriate cabling as necessary for network, telephone, and video connections.

• Works with a standard product such as a switch, router, server, desktop computer, laptop, printer, scanner, etc. based on requirements and instruction from management/supervisor/lead/senior and associated documentation.

• Adheres to internal controls and reporting structure.

Skills

Desktop, Customer service, Active directory, Help desk, Technical support

Top Skills Details

Desktop,Customer service,Active directory,Help desk,Technical support

Additional Skills & Qualifications

Remote desktop

• VNC

• Microsoft Active Directory

• Group Policy Objects

• Windows servers

• T1 / Fiber Optics

• Cisco routers

• Ethernet switches

• Wireless access points

• Symantec Ghost

• Software deployment

• Terminal emulation software

• Laser and desk jet printers

• Scanners

• Electronic time capture system

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $20.00 - $23.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gatesville,TX.

Application Deadline

This position will be accepting applications until Jan 1, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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