Cash Application Specialist

3 weeks ago


Sterling, United States Manpower Full time

Cash Application Specialist (NOT A REMOTE POSITION)

Skill and experience: 1+ years of direct cash app experience, collections or credit experience, great communication skill, great CSR skill, team player, ability to efficiently work remotely, trainable, quick learner, and phone coverage skill.

Educational requirement:
High school diploma or equivalent required, Associates degree preferred.

Responsibilities

  • Research and post all bank batches, wire transfers, and checks
  • Deposit/Post any cash or live checks received at the Sterling location
  • Process credit card transactions, including pre-charging, charging, posting, and disputes
  • Answer the credit card processing phone line to assist in charging client credit card
  • Collaborate with Credit and Collections teams regarding deposits and customer remittance information
  • Enter rebates and coupons
  • Process write-offs and transfers (month-end, small balance, etc.)
  • Contact customers via telephone and email regarding payment application or credit card issues
  • Request an update to the customer master file, when updated information is received
  • Research returned mail and bank correspondence

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.



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