GSOC - Security Communications Specialist

2 months ago

Richmond, United States GardaWorld Security Services US Full time

Job Description:

GardaWorld – 
Security Services

Security Communications Specialist 

*Be Sure To  Read Basic Qualifications Fully*

You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring

Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we’re the very best at what we do. Perhaps you are, too. 

In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We’re experts at protecting people and assets. We’re also growing everywhere and expanding in multiple locations. If you’re a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out – and thrive – here, too, as a Security Communications Specialist.

At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we’re in. We're growing our team here in Richmond, VA:

Compensation: $23.00/hour
Schedule: TBA

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position.
Other duties may be assigned
  • Handle calls for service; intake of media and emergency calls
  • Complete daily reporting; incident Report input and approval
  • Notification elevation, upon approval; mass notification/Everbridge
  • Conduct travel security reviews
  • Red Tag/Hot Works reporting
  • Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
  • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
  • Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
  • Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)
BASIC QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Formal Education, Licenses, and Certifications Required:
  • Must pass a skills-based assessment called “Criticall”, which is administered after successful completion of the interview process.
  • Must possess a high school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Type and Length of Specific Experience Required:
  • Work experience must include of the following:
    • Demonstrated analytic and critical thinking skills and ability to prepare reports
    • Ability to use logic and reasoning to reach conclusions and approaches to problem solving
    • Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
    • Ability to communicate effectively with IT and Security Systems professionals
    • Demonstrated ability to operate radio, telephone equipment and/or console monitors
    • Ability to adapt in a dynamic work environment while possibly working under pressure
Knowledge and Skills Required:
  • Proficient computer skills including Microsoft Office applications
  • Ability to prioritize workload based on urgency
  • Effective oral and written communication
  • Planning and organizing
  • Proficiency with Microsoft Office Applications
  • Problem solving
  • Active listening
  • Assess and evaluate situations effectively
  • Synthesize facts, concepts, principles
  • Identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately
  • Advanced Creativity
  • Multi-tasking
  • Setting and achieving goals
  • Logical/linear thinking
  • Attention to detail
  • Choosing from/among alternatives

OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION: These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.
  • Associate degree or higher in Criminal Justice, Communications, or related field
  • Verifiable and successful security experience
  • Professional training and/or education in one or more of the following:
    • Customer service
    • Dispatch operations
    • Security and/or emergency services
  • Documented experience and competency in the following Security Software Systems:
    • Access Control/ID systems (e.g., ProWatch)
    • Alarm Receiving Automation software (e.g., Onyx Works)
    • Incident Management and computer assisted dispatch software
    • CCTV/Video Management systems (e.g., MaxPro)
    • Mass Notification systems (specifically, Everbridge)
    • Business Intelligence and Travel Tracking (e.g., iJet and NC4)
  • Experience in a modern 911 Call Center, Central Station Alarm Monitoring, or Dispatch Operation, Technical Security Control Room, or similar environment
PHYSICAL REQUIREMENTS AND ENVIRONMENT:
  • Environment: Office; minimal to no exposure to extreme temperatures is expected
  • Major activity: Working on PC and using telephone/radio while sitting
  • Physical efforts to carry out job duties: Limited, to include some standing, bending, and limited stretching and reaching
  • Must be able to submit to drug screening to the extent permissible by law
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
If you want a real career opportunity where you’re part of a dynamic supportive team that’s dedicated to your success, check us out. We’re a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you’ll have plenty of room to grow - and that’s just for starters. Explore your future with us today. 

Work today, get paid today, with DailyPay

GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.
If you’re hired for a role at GardaWorld, you’ll never have to wait for a paycheck again DailyPay’s most used features include:

  • PAY: Get instant access to your money as you earn it
  • SAVE: Automatically save a portion of every paycheck
  • BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses

116404
 

  • Security Control Room Operator

    2 months ago

    Richmond, United States GardaWorld Full time

    GardaWorld - 126837BR [Safety Officer / Law Enforcement] As a Security Control Room Operator at GardaWorld, you'll: Be responsible for managing the door alarms, monitoring CCTV, answering telephone calls, and a Curncy Client C direct contact to the Security Operations Team and other GSOCs/Control Rooms; Observe, survey the area and provide reporting on...

  • Communications Specialist SRO

    3 weeks ago

    Richmond, United States GardaWorld Security Services US Full time

    Job Description:GardaWorld – Security ServicesCommunications Specialist – Special Response Officer(Must Be Available All Shifts)*Be Sure To  Read Basic Qualifications Fully*You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring!Every day is different at GardaWorld with diverse work...

  • Wireless Communications Specialist

    2 weeks ago

    Richmond, Virginia, United States Mobile Communications America Full time

    Mobile Communications America, Inc. (MCA) is seeking an experienced Wireless Communications Specialist to support our fast-growing MSS division in the Richmond, Virginia area.The ideal candidate will have at least two years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. They will be responsible for...

  • Cyber Security Training and Communications Specialist

    2 weeks ago

    Richmond, Virginia, United States Constellation Energy Full time

    About the RoleWe are seeking a highly skilled Cyber Security Training and Communications Specialist to join our team at Constellation Energy. As a key member of our Cyber Security team, you will be responsible for developing and implementing effective security awareness training programs, phishing campaigns, and cyber security communications.Key...

  • IT Security Specialist

    1 week ago

    Richmond, Virginia, United States Hudson Data Full time

    Job Title: IT Security SpecialistAt Hudson Data, we are seeking a highly skilled IT Security Specialist to join our team. The successful candidate will be responsible for implementing and maintaining the company's information security policies and procedures.Develop and implement information security policies and procedures.Conduct risk assessments and...

  • Security Monitoring Specialist

    2 weeks ago

    Richmond, Virginia, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafeWe're a leading provider of home security solutions that's passionate about protecting the lives and property of our customers. Our culture is built on collaboration, innovation, and a commitment to excellence. We're seeking a talented and dedicated Security Monitoring Specialist to join our team.Job SummaryAs a Security Monitoring...

  • IT Security Specialist

    2 weeks ago

    Richmond, Virginia, United States Integrated Resources Full time

    Job Title: IT Security SpecialistJob Summary:Integrated Resources seeks a highly skilled IT Security Specialist to support the client's Information Security mission by implementing results-oriented strategic approaches, plans, programs, and procedures.Key Responsibilities: Develop and implement information security policies and procedures Conduct risk...

  • Security Monitoring Specialist Evening/Overnight Shifts

    2 weeks ago

    Richmond, Virginia, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe Wireless Home SecurityWe're a leading provider of home security solutions, dedicated to protecting the lives and properties of our customers. Our culture is built on collaboration, innovation, and a passion for delivering exceptional service.Job SummaryWe're seeking a skilled Security Monitoring Specialist to join our team, working evening...

  • Security Specialist

    3 weeks ago

    Richmond, Virginia, United States Target Full time

    About TargetAt Target, we're committed to creating an exceptional shopping experience for our guests. As a Security Specialist, you'll play a critical role in ensuring the safety and security of our team members and guests.Job SummaryWe're seeking a highly motivated and detail-oriented Security Specialist to join our team. In this role, you'll be responsible...

  • Security Technology Specialist

    3 weeks ago

    Richmond, United States Atash Enterprises, LLC Full time

    Hiring: Security Technology Specialist @Richmond, VA (748002)Hi,I am looking for a Security Technology Specialist. Please find the job details below and send me your updated resume at Job Description Title: Security Technology SpecialistLocation: Richmond, VA (need to attend monthly meeting onsite)*Candidates will be required to attend monthly meetings...

  • Security Specialist

    3 weeks ago

    Richmond, Virginia, United States Department of State, Overseas Buildings Operations Full time

    Job SummaryThe Department of State, Overseas Buildings Operations is seeking a skilled Security Specialist to support the foreign policy mission. As a key member of our team, you will play a critical role in ensuring the safety and security of our personnel and facilities.About the RoleThis position requires a high level of expertise in security operations,...

  • Hotel Security Specialist

    1 week ago

    Richmond, Virginia, United States Omni Hotels Full time

    Job Title: Hotel Security SpecialistJob Summary: We are seeking a reliable and detail-oriented Hotel Security Specialist to join our Loss Prevention team at the Omni Richmond Hotel. As a Hotel Security Specialist, you will be responsible for ensuring a safe and secure environment for our staff and guests, while also protecting the assets of the...

  • Security Solutions Specialist

    7 days ago

    Richmond, Virginia, United States cyberThink Full time

    Job Title: Security Solutions SpecialistJob Summary: We are seeking a highly skilled Security Solutions Specialist to join our team at cyberThink. As a Security Solutions Specialist, you will act as the bridge between our security solutions and our customers, ensuring they derive maximum value from our products.Key Responsibilities:* Actively engage with...

  • Security Officer

    1 month ago

    Richmond, Virginia, United States Admiral Security Services Full time

    Job SummaryAs a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our clients and their properties. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesPatrol assigned areas to...

  • Security Officer

    3 weeks ago

    Richmond, Virginia, United States Admiral Security Services Full time

    Job SummaryAs a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our clients and their properties. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesPatrol assigned areas to...

  • Security Officer

    2 months ago

    Richmond, Virginia, United States Admiral Security Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Security Officer to join our team at Admiral Security Services. As a Security Officer, you will be responsible for ensuring the safety and security of our clients' properties and assets.Key Responsibilities:Patrol Assigned Areas: Conduct regular patrols of assigned areas to detect and prevent...

  • Security Officer

    4 weeks ago

    Richmond, Virginia, United States Admiral Security Services Full time

    Job SummaryAs a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our clients and their properties. This is a challenging and rewarding role that requires a high level of attention to detail and the ability to work well under pressure.Key ResponsibilitiesPatrol assigned areas to detect and prevent...

  • Security Officer

    2 weeks ago

    Richmond, Virginia, United States Scorpion Security Products Full time

    Job Summary:We are seeking a highly skilled and motivated Security Officer to join our team at Scorpion Security Solutions LLC. As a Security Officer, you will be responsible for ensuring the safety and security of our premises, personnel, and visitors. This is a challenging and rewarding role that requires excellent observation skills, strong communication...

  • Security Officer

    1 month ago

    Richmond, Virginia, United States Admiral Security Services Full time

    Admiral Security Services **Job Summary** As a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our high-rise towers. This is a challenging and rewarding role that requires attention to detail, excellent communication skills, and the ability to work independently. **Key Responsibilities** *...

  • Security Officer

    2 months ago

    Richmond, Virginia, United States Admiral Security Services Full time

    Job Summary:As a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our clients' properties and assets. This is a challenging and rewarding role that requires a high level of attention to detail, excellent communication skills, and the ability to work independently.Key Responsibilities:Patrol assigned...