Housekeeping Manager
4 months ago
Pay: $60000 per year - $65000 per year
At Great Wolf, the Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures, and quality control plans. The Manager oversees all housekeeping operations and pack members to ensure guests have a worry-free stay.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
- Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded
- Implements and manages inventory processes through the assistance of the Housekeeping Supervisors
- Drives, reviews and ensures proper completion of and alignment to the work order process
- Assists Director in reviewing and action planning related to NPS Scores and guest comments, as well as follow up and resolution
- Implements the Director's financial strategy to manage budget and labor, operating expense forecasts
- Leads and mentors direct staff and Housekeeping employees, including:
- Housekeeping Supervisors and all Pack Members to ensure proper staffing/budgeting levels are maintained
- Trains new Pack Members and ensures continued training and development of current staff
- Manages and drives training and development of supervisors
- Communicates regularly with Housekeeping staff, setting expectations and alignment to Great Wolf values, and provides regular feedback through inspections and daily stand-up meetings
- Ensures compliance and timely completion of the performance appraisal process; identifies key talent and plans for development
- Models and upholds the Great Wolf guest service standards of excellence
- Ensures guest requests of the Housekeeping department are handled in a professional and timely manner
- Continuously raises the bar for Housekeeping guest service focus
- Actively participates in the Manager On Duty Program
- Addresses and resolves any guest concerns as needed to ensure guest satisfaction
- Ensures daily, weekly, monthly, and annual safety and compliance standards are upheld and advanced
- Communicates with Director of Engineering to ensure housekeeping areas meet fire chief and state fire inspector standards
- Conducts and monitors Hazard Communications Programs twice yearly
- Investigates, reports and records inappropriate behavior by staff, guests or suspicious persons
Required Qualifications & Skills
- High School diploma or equivalent experience
- Minimum 3 years of experience in the Hospitality field, with at least 2 years in a supervisory position
- Demonstrated knowledge and experience in labor management scheduling
- Demonstrated ability to lead diverse teams
- Demonstrated analytical, planning, and change implementation abilities
- Demonstrated management skills and abilities including conflict resolution, coaching, development, and team building
- Demonstrated ability to effectively resolve conflict
- Ability to work flexible schedule including nights, weekends, and/or Holidays as needed
Desired Qualifications & Traits
- Experience in Housekeeping, preferably at a resort or large hotel
- Bachelor's degree
- Charismatic leader who adjusts leadership style to motivate employees and overcomes challenges
- Inspires and motivates team members to work together and achieve success beyond expectations
- Takes an exhaustive approach to every task. Committed to comprehensive and in-depth analysis, planning and implementations of every work task
Physical Requirements
- Ability to lift 30 lbs.
- Ability to stand/walk for long periods of time
- Ability to bend, stretch and twist
- Capable of tolerating exposure to cleaning chemicals
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step.
-
Housekeeping Operations Manager
1 month ago
Scottsdale, Arizona, United States Five Star Senior Living Full timeJoin Our Team as a Housekeeping ManagerAt Five Star Senior Living, we're dedicated to enriching and inspiring the lives of our residents. As a Housekeeping Manager, you'll play a vital role in ensuring our communities are clean, safe, and welcoming. We're seeking a motivated and experienced leader to oversee our housekeeping and laundry operations.The...
-
Housekeeping Operations Manager
3 days ago
Scottsdale, Arizona, United States Five Star Senior Living Full timeHousekeeping Manager Job SummaryThe Housekeeping Manager is a key member of our team at Five Star Senior Living, responsible for overseeing all aspects of housekeeping and laundry operations to ensure a clean, safe, and welcoming environment for our residents.This position will lead a team of housekeeping staff, manage inventory, and collaborate closely with...
-
Housekeeping Manager
4 weeks ago
Scottsdale, United States Marriott Full timeJob Number 24173652Job Category Housekeeping & LaundryLocation The Westin Kierland Resort & Spa, 6902 East Greenway Parkway, Scottsdale, Arizona, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if...
-
Housekeeping Operations Manager
4 weeks ago
Scottsdale, Arizona, United States Great Wolf Lodge Full timeAbout the RoleWe are seeking a highly skilled and experienced Housekeeping Manager to join our team at Great Wolf Lodge. As a key member of our operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our resort.Key ResponsibilitiesLead and mentor housekeeping staff to ensure cleanliness standards...
-
Housekeeper
5 months ago
Scottsdale, United States ClubCorp Full timeHousekeeper in Scottsdale, AZ at Gainey Ranch Golf Club **Location:** **Job Description** Housekeeping The Houseperson maintains and services the Club operations properly. They must be dedicated to providing quality service and to exceeding Member and Guest expectations. The Houseperson is directly responsible for maintaining and ensuring the highest level...
-
Housekeeping Operations Manager
2 weeks ago
Scottsdale, Arizona, United States AccorHotel Full timeHousekeeping SupervisorAccorHotel is seeking a highly motivated and experienced Housekeeping Supervisor to join our team. As a key member of our Housekeeping department, you will play a vital role in ensuring the highest standards of cleanliness and service are maintained throughout our properties.Key Responsibilities:Lead and supervise the day-to-day...
-
Housekeeper
5 months ago
Scottsdale, United States Westminster Village Full timeJob DetailsJob Location Westminster Village - Scottsdale, AZ DescriptionPOSITION SUMMARY: This position is responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. ESSENTIAL RESPONSIBILITY: Able to perform housekeeping duties in accordance with established routines, work schedules and...
-
housekeeping
2 months ago
Scottsdale, United States Schulte Companies Full timeSchulte Companies - 18513 N Scottsdale Rd [Room Attendant / Cleaner] As a Housekeeper at Schulte Companies, you'll: Clean guest rooms and public areas; Stock housekeeping carts with necessary supplies; Ensure all linens and towels are clean and folded; Report any maintenance issues to management; Assist with laundry duties as needed; Maintain a friendly and...
-
Housekeeper
1 month ago
Scottsdale, Arizona, United States Troon International Full timeHousekeeper Opportunity at The Rocks ClubJob SummaryWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at The Rocks Club, managed by Troon International. As a Housekeeper, you will play a vital role in maintaining the cleanliness and organization of our facilities, ensuring a superior experience for our members and guests.Key...
-
Housekeeper
4 weeks ago
Scottsdale, Arizona, United States Management Support Full timeHousekeeper Job DescriptionWe are seeking a reliable and detail-oriented Housekeeper to join our team at Management Support. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our residential properties.Key Responsibilities:Lift and carry up to 20 pounds of cleaning equipment and suppliesOperate cleaning equipment...
-
Housekeeping Associate
2 weeks ago
Scottsdale, Arizona, United States Hyatt House Scottsdale Full timeHousekeeping AssociateWe are seeking a highly motivated and organized Housekeeping Associate to join our team at Hyatt House Scottsdale. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and common areas.ResponsibilitiesPerform daily cleaning duties, including making beds, vacuuming,...
-
Housekeeper
5 months ago
Scottsdale, United States Troon International Full time** Housekeeper** **Job Category****:** Hospitality **Requisition Number****:** HOUSE002388 Showing 1 location **Job Details** **Description** The Rocks Club is excited to announce the exceptional career opportunity of Housekeeper. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs...
-
Housekeeping Attendant
4 weeks ago
Scottsdale, Arizona, United States Schulte Companies Full timeHousekeeper Job DescriptionSchulte Companies is seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our guest rooms and public areas.Key Responsibilities:Clean and prepare guest rooms for new arrivalsStock housekeeping carts with necessary...
-
Housekeeping Supervisor
2 months ago
Scottsdale, United States Hotel Adeline Full timeJob SummaryThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her...
-
Housekeeping Supervisor
5 months ago
Scottsdale, United States Hotel Adeline Full timeJob SummaryThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her...
-
Housekeeping Assistant
2 weeks ago
Scottsdale, Arizona, United States Extended Stay Full timeHousekeeper Job DescriptionWe are seeking a reliable and detail-oriented Housekeeper to join our team at Extended Stay. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our guest rooms, ensuring a comfortable and enjoyable stay for our guests.Key Responsibilities:Clean and prepare guest rooms according to company...
-
Housekeeping Associate
2 weeks ago
Scottsdale, Arizona, United States Hyatt House Scottsdale Full timeHousekeeper Job DescriptionWe are seeking a highly motivated and organized housekeeper to join our team at Hyatt House Scottsdale. As a housekeeper, you will play a critical role in providing an exceptional experience for our guests by ensuring their rooms are clean and well-maintained.ResponsibilitiesPerform cleaning duties and arrange guest rooms to our...
-
Housekeeping Professional
1 week ago
Scottsdale, Arizona, United States Hyatt House Scottsdale Full timeHousekeeping ProfessionalWe're seeking a highly motivated and organized housekeeper to join our team at Hyatt House Scottsdale. As a Housekeeping Professional, you will be responsible for providing exceptional guest experiences by ensuring the cleanliness and organization of our hotel rooms and common spaces.Responsibilities:Perform cleaning duties and...
-
Housekeeper
1 month ago
Scottsdale, Arizona, United States Aimbridge Hospitality Full timeAimbridge Hospitality **Job Summary:** As a Housekeeper at Aimbridge Hospitality, you will be responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel. **Key Responsibilities:** * Maintain clean and attractive guest rooms, hallways, and public areas in the hotel * Thoroughly clean and restock the required...
-
Housekeeper
2 weeks ago
Scottsdale, Arizona, United States Aimbridge Hospitality Full timeAimbridge Hospitality **Job Summary:** As a Housekeeper at Aimbridge Hospitality, you will be responsible for maintaining the cleanliness and attractiveness of guest rooms, hallways, and public areas in the hotel. **Key Responsibilities:** * Maintain clean and attractive guest rooms, hallways, and public areas in the hotel * Thoroughly clean and restock...