Driverless Support Specialist

3 weeks ago

Houston, United States Unifi Full time
General information Job Title Driverless Support Specialist - HOU (nights) Date Tuesday, October 1, 2024 State Texas City Houston Base Pay Rate: $ 22.00 Full/Part Time Full Time Shift Overnight shift Requirements and Description

Driverless Support Specialist

809 W Alabama St. Houston, TX 77006


The world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about.  

Self-driving cars will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.  

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.  

 

What you’ll be doing: 

  • Foster a Safety-First culture 
  • Leading the launch and land functions of deploying and returning autonomous vehicles during driverless operations for egress and ingress 
  • AV (autonomous vehicle) cleaning and disinfection 
  • AV operational safety and integrity checks 
  • AV charging at facilities and, independently, at public charging sites 
  • AV launch preparation including systems fire up and functional checks 
  • Parking and staging vehicles 
  • Manual driving of vehicles between facilities and to charging locations 
  • Executing ‘Lost and Found’ procedures 
  • Participating in the ongoing training and mentoring of new Driverless Support Specialists 
  • Working with the Customer Support and Vehicle Service teams to delight passengers and return vehicles to service following on-road events 
  • Assisting with ad hoc mapping missions as needed 
  • Performing ad hoc projects as needed, including those in support of AV testing, delivery and other community support and/or pilots 

  

Based on business/operational needs, duties may also include: 

  • Assign Driverless Support Specialists to available AVs, conduct pre- and post-shift briefings, direct start up conditions, and garage exit and parking lot staging strategy 
  • Complete required vehicle-checks, train and audit Driverless Support Specialists’ successful completion of required vehicle-checks 
  • Organize and assign asset and people transfers between facilities  
  • Utilize proprietary software for operational-process completion 
  • Maintain inventory of garage materials and cleanliness 
  • Monitor communications to assist in troubleshooting and operational necessities 
  • Conduct training for Driverless Support Specialists (new and current) and complete refreshers as needed, audit processes, assign Driverless Support Specialists for shadowing 
  • Manage breaks and lunches Driverless Support Specialists  
  • Manage AV preparation, launch, ingress, and AV transfers between facilities 
  • Analyze metrics and provide targeted operational coaching and feedback to Driverless Support Specialists  
  • Take ownership for the day-to-day management, and on-site performance of Driverless Support Specialists  
  • Raise opportunities for improvement from systemic issues observed; strategize and make recommendations for improvements  
  • Ensure the success of the shift by meeting service-level agreements while maintaining high levels of team morale, enthusiasm, and engagement 
  • Help manage our fleet of AVs, ensuring a safe and efficient operation  
  • Assist with special projects across teams to deliver on interdependent KPIs 
  • Own ‘Lost and Found’ responsibilities as outlined in the SOP 

  

What you must have: 

  • Prioritize safety and maintain a safety-first mindset, while following all safe work practices and policies 
  • Comfortable working in a fast-paced environment, including interacting with the public 
  • Satisfy the MVR requirements. 
 

Benefits 

  • Competitive pay with daily access to earned wages with Payactiv
  • Paid holidays and Paid time off
  • Comprehensive Medical, Dental, Vision, Short-term Disability, Long-Term Disability, Life Insurance plus various ancillary product offerings which begin on the 1st day of the month following thirty (30) days of employment
  • 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
  • Exclusive Discounts and Additional Wellness programs

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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