Customer Service Representative-FS

1 month ago


Apache Junction, United States Invitation Homes Full time

Who We Are

Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.

Your Role on the Team

As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment. This position includes but is not limited to the following activities:

  • Monitoring maintenance and turn & rehab dashboards and task center daily to ensure efficient response times to all work requests and communications
  • Managing the Maintenance Technician and/or Superintendent daily schedules & assignments to ensure optimum efficiency
  • Serving as first point of contact for maintenance related resident concerns and collaborating with internal teams to ensure appropriate corrective action
  • Reviewing and approving/declining work order proposals, within approval limit, verifying proper scope, documentation, and pricing
  • Assisting in researching and coordinating vacant utility issues to ensure utilities are activated in a timely manner
  • Managing and facilitating eviction schedules and personal property holds; coordinating eviction clean-outs and/or personal property removal
  • Performing other duties as assigned

Your Experience Includes

  • High school Diploma or GED
  • Proven experience in customer service or administrative functions
  • Experience in the property management or maintenance industry is helpful
  • Excellent organizational skills with a high level of attention to detail
  • Strong verbal and written communications skills
  • Effective customer service and conflict resolution skills
  • Intermediate proficiency in MS Word, Excel, Outlook and Adobe

Why Us

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:

  • Competitive pay and an annual bonus program for all associates
  • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
  • 401k with matching company contributions
  • Awesome work environment with casual dress
  • Team events and gatherings
  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Build a foundation here and apply today

Salary Range$16.37 - $28.38

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

  • Annual bonus program

  • Health, dental, vision, and life insurance

  • Long-term and short-term disability insurance

  • Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

  • 401(k) with company matching contributions

  • Awesome work environment with casual dress

  • Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes. 



  • Apache Junction, Arizona, United States Wal-Mart Stores , Inc. Full time

    Role Summary: As a cashier and customer service representative at Walmart, you will play a key role in delivering an exceptional customer experience. Your responsibilities will include operating a cash register, processing transactions, and providing excellent customer service.">Key Responsibilities: • Operate a cash register and process transactions...


  • Apache Junction, Arizona, United States Wal-Mart Stores , Inc. Full time

    Job Summary">This is a role where you will play a major part in shaping the shopping experience of our customers. As a Cashier & Front End Services, you will be the first and last point of contact for many customers, making your positive attitude and excellent communication skills crucial.About the Role">We are looking for a friendly and approachable...


  • Amherst Junction, United States GrowMark Inc. Full time

    Insight FS is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. Insight FS is...


  • Apache, Oklahoma, United States Family Dollar Full time

    We are seeking a highly motivated and customer-focused individual to work as a Customer Service Representative at Family Dollar.Main Responsibilities:Deliver exceptional service to customers, ensuring a positive shopping experience.Provide assistance with selecting merchandise that meets customers' needs.Process cash register transactions accurately and...

  • Seasonal CDL Driver

    4 weeks ago


    Amherst Junction, United States GROWMARK Full time

    Insight FS* is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. Insight FS is...


  • Junction, Texas, United States Timewise Food Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing excellent customer service and handling cash and card transactions accurately. You will also work closely with colleagues to maintain a clean and organized...


  • Apache Junction, Arizona, United States Big 5 Full time

    At Big 5, we are committed to delivering exceptional customer service and sales experiences to our customers. We are seeking a highly motivated Retail Sales Team Member to join our team and help us achieve this goal.About the Role:This is a full-time position that requires a high level of energy and enthusiasm for delivering exceptional customer service. You...


  • Grand Junction, Colorado, United States Shoe Carnival Full time

    We are excited to announce an opportunity for a dedicated and customer-focused Customer Service Representative to join our Shoe Carnival team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues promptly, and maintaining a positive store environment.The ideal candidate will have excellent...


  • Essex Junction, Vermont, United States Hannaford Supermarkets Full time

    **Job Title:** Customer Service RepresentativeHannaford Supermarkets is a leading grocery retailer that prioritizes customer satisfaction. We're seeking a skilled Customer Service Representative to join our team in providing exceptional service to customers. As a Customer Service Representative, you will be responsible for creating a welcoming environment...


  • Apache Junction, Arizona, United States Idaho Store (W. Old W. Hwy & Idaho Rd) Full time

    Overview  As a key member of the Idaho Store team, the Customer Service Director plays a critical role in driving customer satisfaction and employee engagement. This leadership position oversees the sales floor, ensuring seamless operations and achievement of set sales goals.About Us  Goodwill of Central and Northern Arizona is committed to making a...


  • Apache Junction, Arizona, United States Wal-Mart Stores , Inc. Full time

    About the Job: As a Sales Associate at Wal-Mart Stores, Inc., you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will work collaboratively with other team members to achieve sales goals, maintain a clean and organized store environment, and ensure accurate inventory management.Key Requirements:Customer...


  • Essex Junction, Vermont, United States Lincare Holdings Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys working directly with medical professionals and patients to facilitate care.Key Responsibilities:* Provide outcome-based solutions for physician referral...


  • Essex Junction, Vermont, United States Planet Fitness Inc. Full time

    Planet Fitness Inc. is seeking a highly motivated and professional Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key Responsibilities:Greet members,...


  • Apache Junction, Arizona, United States Wal-Mart Stores , Inc. Full time

    Company Overview: At Walmart, we're committed to helping our customers save money and live better - anytime and anywhere. That means being a place where everyone can shop with confidence, without breaking the bank. As a Cashier & Front End Services team member, you'll play a major role in creating a positive customer experience that keeps them coming back...


  • Essex Junction, Vermont, United States Penske Full time

    Penske, a leading transportation services company, offers an exciting opportunity for a Customer Service Representative. As part of our team, you will handle incoming sales and customer service calls in a fast-paced environment. Your responsibilities will include explaining sales procedures, responding to inquiries, inputting customer information into the...


  • Hopewell Junction, New York, United States Stop & Shop Full time

    About UsAt Stop & Shop, we are committed to providing exceptional customer service and quality products to our customers. We are seeking a skilled Customer Service Representative to join our team.Estimated Salary: $45,000 - $65,000 per yearKey ResponsibilitiesAssist customers with their purchases and respond to their inquiriesPrepare and package baked goods...


  • Grand Junction, United States LoanMax Title Loans Full time

    LoanMax- Customer Service Representative Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 2882 North Ave, Grand Junction, CO 81501** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on...


  • Grand Junction, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax- Customer Service Representative Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 2882 North Ave, Grand Junction, CO 81501** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday...


  • Monmouth Junction, New Jersey, United States Yoh Full time

    Company OverviewYoh, a leading provider of staffing solutions, is seeking a Customer Service Representative to join our team. This role will involve providing high-level support to clients via telephone, email, and web chat.


  • Hopewell Junction, New York, United States Rite Aid Full time

    **About the Role:** As a Customer Service Representative at Rite Aid, you will play a vital role in delivering an exceptional customer experience. We are looking for individuals who are passionate about helping others and providing top-notch service.Estimated Salary: $14.00 - $17.00 per hour, based on experience.Key Responsibilities:Answer customer inquiries...