Junior IT Service Technician

2 weeks ago

Lincoln, United States Govcio LLC Full time
Overview:

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lincoln, NE and will be an onsite position.  All contract personnel may be required to travel occasionally for site coverage.

Responsibilities:

The employee is part of a team that provides support for all onsite IT activities.  They consult with support teams, help desks, customers and other technical staff in the resolution of problems.  They coordinate and perform operation and/or maintenance activities for networks/servers.  They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support.  They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel.  Other specific duties include the following:

  • Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
  • Recommend systems modifications to reduce user problems.
  • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
  • Install operating system patches, upgrades etc. via SCCM Software Center
  • Provides remote support services for telework/home users.
    • Helps ensure user applications work over VPN and/or Citrix.
  • Manage user relocation requests
  • Ensure devices are properly encrypted.
  • Local On-Site Cabling
  • Provide on-site support for enterprise groups such as the network and security operation centers.
    • Restart network equipment, including switches and routers as directed by enterprise networking.
    • Replace defective network equipment.
  • Wireless Services
    • Assist users with mobile communication devices.
    • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
  • Asset Inventory Support
    • Assist with physical inventory as needed.
    • Assist with receiving and receipting property.
  • Disposal Preparation Support
    • Process computer equipment for disposal.
    • Ensure disposal policies are properly employed.
    • Ensure all devices are fully wiped of information before leaving the facility.
  • Video Conferencing and Audio/Video O&M
    • Troubleshoot system problems and repairs
    • Work with support staff for remote troubleshooting and repairs.
    • Assist in setting up presentation devices and video conferencing units.
  • Support pre/post application releases
  • Gather analyze, and report end-user support trends
  • Other duties as assigned
Qualifications:

High School with 0-2 years (or commensurate experience)

Required Skills and Experience

  • US Citizen
  • High degree of technical proficiency
  • Excellent problem-solving skills and analytical abilities

Preferred Skills and Experience

  • Minimum 6 months’ experience troubleshooting Apple Macintosh software and hardware in a customer service role
  • Certification in Microsoft Operating Systems
  • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Server+
  • CompTIA Security+

Clearance Required:

Must be able to obtain and hold a Public Trust Clearance.

Company Overview:

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

 

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range: USD $20.00 - USD $20.00 /Yr.

  • Junior IT Service Technician

    6 days ago

    Lincoln, United States Govcio LLC Full time

    Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lincoln, NE and will be an onsite position.  All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all...

  • Junior IT Service Technician

    6 days ago

    Lincoln, United States Govcio LLC Full time

    Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lincoln, NE and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all...

  • HVAC Service Technician III

    4 weeks ago

    Lincoln, Nebraska, United States Daikin Applied Full time

    Job Summary:Daikin Applied is seeking a highly skilled HVAC Service Technician III to join our team. As a key member of our maintenance team, you will be responsible for diagnosing, repairing, and performing preventative maintenance on commercial and industrial HVAC equipment. Your expertise will be essential in ensuring the efficient operation of our...

  • Junior IT Service Technician

    2 months ago

    Lincoln, United States Govcio LLC Full time

    Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lincoln, NE and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all...

  • Field Service Technician/Industrial Mechanic

    1 month ago

    Lincoln, Nebraska, United States Triad Service Center Full time

    Job OverviewTriad Service Center is seeking a skilled Field Service Technician to join our team in the Lincoln, NE area. As a Field Service Technician, you will be responsible for servicing and repairing light industrial equipment, including floor scrubbers, sweepers, and other commercial customer equipment.Key Responsibilities:Diagnose and repair equipment...

  • Diesel Equipment Technician

    1 month ago

    Lincoln, Alabama, United States Fleet Direct Truck & Trailer Sales Full time

    About the Technician A RoleFleet Direct Truck and Trailer Sales is seeking a skilled Technician A to join our dynamic team. As a key member of our maintenance department, you will be responsible for ensuring the optimal performance and safety of our diesel equipment.Key Responsibilities:Perform routine inspections and maintenance on diesel equipment to...

  • Environmental Services Technician

    5 months ago

    Lincoln, United States CHI Mercy Health Full time

    As an Environmental Services Technician (EVS) at CHI Health, youll join a team of EVS techs who prioritize the safety of our employees, patients, and visitors by ensuring a safe and sanitized environment for all. To be successful in this role, youl Environmental Service, Technician, Environmental, Healthcare, Equipment

  • Automotive Service Technician

    4 weeks ago

    Lincoln, Nebraska, United States Anderson Mazda Full time

    Are you passionate about the automotive world and looking for a career that offers growth opportunities? Anderson Mazda is seeking a skilled Lube Technician to join our team. As a Lube Technician, you will be responsible for performing routine maintenance services, including oil changes, tire repairs, and brake services. Our ideal candidate will have a clean...

  • Automotive Service Technician

    1 month ago

    Lincoln, Nebraska, United States Anderson Ford of Lincoln South Full time

    Grow Your Career with Anderson Ford SouthWe are seeking a skilled Automotive Service Technician to join our team at Anderson Ford South. As a Master Technician, you will have the opportunity to advance your career and become a leader in the automotive industry.Benefits for Full-Time Automotive Technicians:Paid Vacations & No WeekendsProfessional Development...

  • Tire Service Technician

    3 weeks ago

    Lincoln, Nebraska, United States Discount Tire Full time

    Tire Service Technician Job DescriptionWe are seeking a highly skilled Tire Service Technician to join our team at Discount Tire. As a Tire Service Technician, you will play a critical role in ensuring the quality and safety of our customers' vehicles.Key Responsibilities:Install new tires and wheelsPerform maintenance on tires, including rotations,...

  • Field Service Technician

    4 weeks ago

    Lincoln, Nebraska, United States Hausmann Construction Full time

    Job SummaryHausmann Construction is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing mechanical repair and maintenance services for our construction equipment.Key ResponsibilitiesPerform routine maintenance and repairs on heavy equipmentInspect equipment to identify potential...

  • Service Technician

    1 month ago

    Lincoln, Nebraska, United States Dakota Fluid Power Full time

    Job OverviewAt Dakota Fluid Power, we are seeking a skilled Service Technician to join our team. As a key member of our service team, you will be responsible for providing top-notch service to our customers, ensuring their equipment is running smoothly and efficiently.Key ResponsibilitiesDiagnose and repair hydraulic, electrical, and mechanical systems on a...

  • Environmental Services Technician

    4 weeks ago

    Lincoln, Nebraska, United States Hillcrest Health Services Full time

    Job Title: Environmental Services TechnicianWe are seeking a skilled Environmental Services Technician to join our team at Hillcrest Health & Living. As a key member of our senior care community, you will be responsible for maintaining a clean and safe environment for our residents.**Responsibilities:*** Clean and sanitize all bathrooms daily* Vacuum, sweep,...

  • Floor Cleaning Technician

    1 month ago

    Lincoln, United States Service Master clean Full time

    ServiceMaster Clean - [Cleaning Technician] As a Cleaning Technician at ServiceMaster Clean, you'll: Be responsible for creating cleaner, healthier environments for the customers, their students and grounds; Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures; Sweep, mop, polish, remove trash, windows,...

  • IT Service Technician

    1 month ago

    Lincoln, Nebraska, United States Govcio LLC Full time

    Job SummaryWe are seeking a highly skilled IT Service Technician to join our team at GovCIO LLC. As a key member of our technical support team, you will provide onsite support for our federal customer, ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide technical support for all onsite IT activities, including...

  • Medical Office Technician

    4 weeks ago

    Lincoln, Nebraska, United States Sun Auto Tire and Service Full time

    Job Summary:We are seeking a highly motivated and detail-oriented General Service Technician to join our team at Sun Auto Tire and Service. As a General Service Technician, you will be responsible for conducting non-technical automotive service repairs, including oil changes, tire and wheel related services, and light vehicle maintenance.Key...

  • HVAC Service Technician

    2 months ago

    Lincoln, United States Work With Your Handz Full time

    Calling All Hardworking HVAC Pros: Join Our Industry Leading Crew!Are you ready to roll up your sleeves and join a team that's all about your growth and success? We're not just about the job – we're about building careers that last. We're proud to be a company that values good old-fashioned hard work and the satisfaction of a job well done. We work hard...

  • Commercial Tire Service Technician

    4 weeks ago

    Lincoln, Nebraska, United States Graham Tire Full time

    Job DescriptionGraham Tire is seeking a dedicated Commercial Tire Service Technician to join our team in Lincoln, NE. As a member of our team, you will be responsible for providing top-notch tire service to commercial customers in the area.Responsibilities:Perform tire installations, rotations, and repairs for commercial vehiclesInspect tires for wear and...

  • Veterinary Emergency Services Technician

    4 weeks ago

    Lincoln, Nebraska, United States Alliance Animal Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Licensed Veterinary Technician to join our team at Alliance Animal Health. As a Veterinary Emergency Services Technician, you will play a critical role in providing exceptional patient care and support to our clients.Key ResponsibilitiesAnimal restraint and triage of incoming patientsCollection and...

  • ATM Service Technician

    1 month ago

    Lincoln, Nebraska, United States JobsRUs Full time

    Job OverviewJobsRUs is seeking a skilled ATM Service Technician to join our team. As a Field Service Engineer, you will be responsible for diagnosing and repairing ATMs in your area.Key Responsibilities:Perform routine maintenance and repairs on ATMsManage parts inventory and reportingDiagnose issues using error logs and call detailsEnsure timely resolution...