Senior Team Leader
1 month ago
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
Job Overview
Position Schedule: Home Office
Responsible for overall performance of a high risk, complex team, including establishing and achieving key performance indicators, key goals and objectives, risk mitigation, and compliance with supervisory procedures and regulations related to Fee-Based and Advisory Programs for their Operations functions
• Full management responsibility for a diverse team of as many as 15 associates.
• Must be knowledgeable of and responsible for the development and performance of key systems in US and/or Canada. Must utilize technology and tools available to identify and implement solutions and create process efficiencies for the team and/or department in a high-volume, deadline-driven environment.
• The teams led by these individuals have the highest levels of risk and complexity. Risk includes financial, client service, and process/control. Complexity includes processes, systems, products and regulations.
• Must anticipate, analyze, recommend and implement solutions regarding team processes, systems, regulations, resource allocation, and controls not guided by policies or procedures.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Hiring Minimum: $96471
Hiring Maximum: $164262
Read More About Job Overview
Skills/Requirements
• Bachelor's degree or equivalent experience required. Concentration in business, accounting, finance or management are preferred, but other concentrations will be considered.
• SIE and Series 99 required within 120 days of start date (US); Series 7 required within 12 months of start date (US). Outside the US, appropriate country-specific licenses required.
• 5 or more years financial services industry or accounting experience, with operations experience strongly preferred. 3 or more years management experience in the financial services industry, or audit experience.
• Must have a basic understanding of major functions in US and/or CAN brokerage Operations, including books and records, trades, packaged products, and processing of cash, securities and accounts. Must also have in-depth knowledge of one or more of the major functions.
• Must have an understanding of the team and department functions, processes, and/or systems supported by the team and department, within 6 months of hire, and be an expert on the team's systems, processes, and/or functions within 12 months of hire.
• Must have strong collaboration, problem solving, decision making and critical thinking skills.
• Must have the ability to proactively identify risks and design and implement effective controls to mitigate risks.
• Must have demonstrated ability to collaborate and influence decision making on technology initiatives and/or projects.
• Must be able to effectively communicate, lead a team and manage relationships with others based in multiple locations.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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