Desktop Technician III

4 weeks ago

Owings Mills, United States Experis Full time

Our client, T. Rowe Price is seeking a Desktop Technician to join their team. As a Desktop Technician, you will be part of the. The ideal candidate will have strong hardware and software troubleshooting skills, great communication and a willingness to learn on the job which will align successfully in the organization.

Job Title: Desktop Technician

Location: Owings Mills MD (onsite 5 days a week)

Pay Range:$29 - $32/hr 

Job Summary written by the HM: Desktop Technician: 

These resources will need to have an understanding of general hardware and software knowledge. For example, they will be ensuring that assets and devices are connected, working properly, and providing troubleshooting efforts as needed. The managers will provide a brief training for what needs to be completed and process for that. 
1. Responding to, updating and maintaining tickets 
2. Resolving end-user tech issues 
3. Addressing security vulnerabilities 
4. Responding to on-site request for support/assistance 
5. Supporting DR efforts for our monthly tests Summary: The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. 

Job Responsibilities: 
• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation 
• Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts 
• Support employees, both local and remote, with desktop issues, account issues, and access to various internal services 
• Troubleshoot software issues on employees desktops/laptops 
• Some off hours support may apply Qualifications: 
• Associate's degree in a technical field such as computer science, computer engineering or related field required 
• 5-7 years experience required • Knowledge of Windows OS 
• Experience with desktop installation and configuration 
• Experience troubleshooting desktop issues as well as mobile devices

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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