Patient Service Manager

2 weeks ago

FLUSHING, United States Sodexo Full time
Unit Description:

Sodexo has (2) Patient Service Manager openings available at NewYork Presbyterian Queens Hospital in Flushing, NY

 

NewYork Presbyterian Queens is a fast paced 535 bed acute care facility. The Patient Service Manager at this location will manage a team of approximately 50 union employees, provide excellent food quality and customer service to the patients. We are looking for someone with strong patient service experience, patient rounding, sanitation, CBORD skills, and the ability to work in a team driven environment. Hours for this role are open or close shifts (must be flexible). A culinary background, union management in a healthcare environment a plus  

 

The successful candidate in this role will:

  • regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance;
  • have oversight of the patient Services area, patient food service production, and diet office;
  • ensure excellence in service quality and delivery schedules;
  • act as the liaison between the dietitians, nursing managers and the units. This role will participate in patient safety, patient experience initiatives;
  • work with the diet office to review and address any patient menu/meal concern;
  • daily patient meal rounding;
  • identify process improvement initiatives and oversee the implementation;
  • employee training for compliance, safety, sanitation, customer service and HR Functions;
  • ensure and drive efforts for Gold Check Standards & HACCP guide lines;
  • work with the culinary team staff to address any customer complaints or issues relative to food items 

Click here to learn more about NewYork Presbyterian Queens

 

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

 

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

 

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

 

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement: Bachelor’s degree or equivalent experience
Basic Functional Experience: 3 years

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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