Desktop Support Technician

2 weeks ago

Fallon, United States Leidos Full time

Description

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.  

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Naval Air Station Fallon, NV as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

Primary Responsibilities

  • Assist junior technicians in resolving complex issues

  • Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)

Basic Qualifications

  • US Citizen

  • DoD Secret Clearance

  • HS diploma with 4+ years of prior relevant experience

  • Valid DoD 8570 IAT Level II: Security+ or higher Certification

  • Must demonstrated expertise in IT Enterprise Operations

  • Experience with Microsoft Windows OS, version 10

  • Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software

  • Basic network troubleshooting skills

  • Excellent customer service skills

  • Excellent oral and written communication skills

  • Must be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders

  • Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time

  • Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets

  • Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer)

  • Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required

Preferred Qualifications

  • Organized and detail-oriented

  • Strong leadership skills

  • Self-motivated/ self-directing

  • Strong collaboration, prioritization, and adaptability skills required. Relationship building

  • Ability to manage and prioritize own work, and that of their team

  • Independent decision making

  • Analytical thinking; thinking out of the box

  • Ability to effectively communicate with all organizational levels (SME to Senior Management)

  • Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

Pay: $28.66/hr.

SMIT-NMCI

Original Posting Date:2024-09-23

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • Desktop Support Specialist

    2 weeks ago

    Fallon, Nevada, United States Leidos Full time

    Job SummaryLeidos is seeking a skilled Desktop Support Technician to join our Field Services team at Naval Air Station Fallon, NV. As a key member of our team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.Key ResponsibilitiesAssist junior technicians in resolving complex issuesManage the resolution of...

  • Desktop Support Technician

    3 weeks ago

    Fallon, NV, United States Leidos Full time

    Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...

  • Avionics Technician

    4 weeks ago

    Fallon, Nevada, United States Tactical Air Support Full time

    Avionics Mechanic PositionTactical Air Support, Inc. is seeking an experienced Avionics Mechanic to support our Maintenance team. The Maintenance Division provides critical support to Tactical Air's Air Operations' fleet of fighter aircraft with over 75 years of combined experience in tactical aviation maintenance and more than 30 years of military adversary...

  • Avionics Technician

    3 weeks ago

    Fallon, Nevada, United States Tactical Air Support Full time

    Avionics Mechanic PositionTactical Air Support, Inc. is seeking a skilled Avionics Mechanic to join our Maintenance team. Our team of experienced professionals supports Tactical Air's Air Operations' fleet of fighter aircraft with over 75 years of combined experience in tactical aviation maintenance.The ideal candidate will be a professional with a strong...

  • Avionics Technician

    4 weeks ago

    Fallon, Nevada, United States Tactical Air Support Full time

    Avionics Mechanic PositionTactical Air Support, Inc. is seeking a skilled Avionics Mechanic to join our Maintenance team. As a key member of our team, you will be responsible for performing organizational, intermediate, and limited depot-level maintenance on aircraft electrical/avionics systems.Responsibilities:Inspect, test, repair, modify, and troubleshoot...

  • Pharmacy Technician

    4 days ago

    Fallon, Nevada, United States Unavailable Full time

    OverviewWe are seeking a skilled Pharmacy Technician to support our team at the Naval Health Clinic Lemoore, CA and Naval Health Clinic Fallon, NV. As a Pharmacy Technician, you will play a critical role in ensuring the efficient and accurate dispensing of medications to our patients.Key Responsibilities:Perform a full range of pharmacy technician...

  • Pharmacy Technician

    7 days ago

    Fallon, United States Unavailable Full time

    Overview ERP International is seeking Pharmacy Technicians for full-time positions in support of the Naval Health Clinic Lemoore, CA and Naval Health Clinic Fallon, NV.  Apply online today and discover more about this exceptional employment opportunity.  www.erpinternational.com Be the Best!  Join our team of exceptional health care professionals across...

  • Traveling Cardiac Ultrasound Technician

    1 month ago

    Fallon, Nevada, United States ProLink Allied Full time

    ProLink Allied is currently in search of a traveling Cardiac Ultrasound Technician for an exciting opportunity.Position Overview & RequirementsSpecialty: Cardiac Ultrasound TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelWe are looking for a skilled CV ultrasound technician to...

  • Electronic Warfare Technician

    2 weeks ago

    Fallon, Nevada, United States Westech International Inc Full time

    Job SummaryWestech International Inc is seeking a skilled Electronic Warfare Technician to join our team. As an EW Technician, you will be responsible for providing operational and technical maintenance support for Fallon Range Training Complex.Key ResponsibilitiesPerform systems operations and maintenance, applying technical knowledge to perform simple or...

  • Network Technician

    3 weeks ago

    Fallon, United States Leidos Full time

    Description We are looking for a Network Technician to join our team on the Service Management, Integration and Transport (SMIT) Contract. This position involves working with BAN/LAN/WAN Network Operations, troubleshooting, upgrading network infrastructure, and ensuring compliance with cybersecurity requirements. The role also requires coordination with...

  • Aircraft Ordnance Technician

    4 weeks ago

    Fallon, United States Amentum Full time

    Aircraft Ordnance Technician Job DescriptionThe Aircraft Ordnance Technician is responsible for performing a variety of duties and tasks related to the inspection, maintenance, and repair of armament equipment and loading of aviation ordnance on Marine Corps/Navy aircraft.Key Responsibilities:Perform scheduled and unscheduled maintenance on ordnance,...

  • Field/Base Communications Network Technician

    3 weeks ago

    Fallon, United States Leidos Full time

    Description More About the Role: Leidos currently has an opening on the ‘Service Management, Integration and Transport’ (SMIT) Contract for a Field/Base Network Technician position. This is an exciting opportunity to use your experience helping the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will...

  • Field/Base Communications Network Technician

    2 weeks ago

    Fallon, United States Leidos Full time

    Description More About the Role: Leidos currently has an opening on the 'Service Management, Integration and Transport' (SMIT) Contract for a Field/Base Network Technician position. This is an exciting opportunity to use your experience helping the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver...

  • Field/Base Communications Network Technician

    2 weeks ago

    Fallon, United States Leidos Full time

    Description More About the Role: Leidos currently has an opening on the 'Service Management, Integration and Transport' (SMIT) Contract for a Field/Base Network Technician position. This is an exciting opportunity to use your experience helping the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver...

  • Tire Service Technician

    2 weeks ago

    O Fallon, United States Discount Tire Full time

    Tire Technician Job DescriptionWe are seeking a skilled and detail-oriented Tire Technician to join our team at Discount Tire. As a Tire Technician, you will play a critical role in ensuring the safety and performance of our customers' vehicles.Key Responsibilities:Install new tires and wheelsPerform routine tire maintenance, including rotations, balancing,...

  • HVAC Service Technician

    1 week ago

    O Fallon, United States One Hour Heating & Air Conditioning Full time

    Join One Hour Heating & Air Conditioning as a HVAC Service Technician and take on a challenging role that requires technical expertise and problem-solving skills. As a key member of our team, you will be responsible for servicing, repairing, and maintaining heating and air conditioning systems in residential settings. Your primary duties will include: *...

  • Maintenance Technician, F-35

    3 months ago

    Fallon, United States Lockheed Martin Full time

    Description:What You Will Be Doing:We are in search of a skilled Aircraft Mechanic to join our team, focusing on the comprehensive care of the F-35 aircraft, from launch and recovery to full-spectrum maintenance ('nose-to-tail'). The selected individual will perform all maintenance, inspections, and servicing requirements on all aircraft systems in...

  • Maintenance Technician, F-35

    2 weeks ago

    Fallon, United States Lockheed Martin Full time

    Description:What You Will Be Doing:We are in search of a skilled Aircraft Mechanic to join our team, focusing on the comprehensive care of the F-35 aircraft. Job requirements and responsibilities include but are not limited to:- Performs Maintenance, Repair, Launch, and Recovery activities on F-35 aircraft. - Ensures aircraft are in good mechanical condition...

  • Aircraft Technician

    7 days ago

    Fallon, United States Amentum Full time

    Aircraft Mechanic Job DescriptionAircraft Mechanic is responsible for performing organizational, intermediate, and limited depot level maintenance on assigned aircraft, components, and equipment. This includes inspection, operational test, repair, modification, and troubleshooting.Key Responsibilities:Perform maintenance on F-16A/B/C or D aircraft, including...

  • Aircraft Technician

    1 week ago

    Fallon, United States Amentum Full time

    Aircraft Mechanic Job DescriptionWe are seeking a highly skilled Aircraft Mechanic to join our team at Amentum. As an Aircraft Mechanic, you will be responsible for performing organizational, intermediate, and limited depot level maintenance on assigned aircraft, components, and equipment.Key Responsibilities:Perform maintenance tasks on F-16A/B/C or D...