Front Service Clerk

3 weeks ago

Lahaina, United States Marriott International, Inc Full time
Additional Information
Job Number24209744
Job CategoryRooms & Guest Services Operations
LocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

 

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $24.77 to $30.96 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Front Service Clerk

    2 weeks ago

    Lahaina, United States Marriott International, Inc Full time

    Additional InformationJob Number24209744Job CategoryRooms & Guest Services OperationsLocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet and escort guests to rooms. Open doors and assist guests/visitors entering...

  • Front Service Clerk

    3 weeks ago

    Lahaina, United States Marriott International, Inc Full time

    Additional InformationJob Number24209744Job CategoryRooms & Guest Services OperationsLocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and...

  • Front Service Clerk

    1 week ago

    Lahaina, United States Marriott International, Inc Full time

    Additional InformationJob Number24209744Job CategoryRooms & Guest Services OperationsLocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet and escort guests to rooms. Open doors and assist guests/visitors entering...

  • Front Service Clerk

    2 weeks ago

    Lahaina, United States Marriott International, Inc Full time

    Additional InformationJob Number24209744Job CategoryRooms & Guest Services OperationsLocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet and escort guests to rooms. Open doors and assist guests/visitors entering...

  • Front Desk Service Ambassador

    2 weeks ago

    Lahaina, Hawaii, United States Marriott International, Inc Full time

    Job Title: Front Desk RepresentativeAbout the Role:The Front Desk Representative will play a vital role in enhancing the guest experience by providing exceptional service within the lobby area. This includes responding to guest requests for special arrangements or services, gathering and providing local knowledge, and resolving guest calls, requests, or...

  • Maui Resort Concierge Specialist

    4 weeks ago

    Lahaina, Hawaii, United States Marriott International, Inc Full time

    Job OverviewThe Front Services Clerk at Sheraton Maui Resort & Spa is a key role in delivering exceptional guest experiences. As a member of the front services team, you will be responsible for greeting and escorting guests, assisting with luggage, and providing information about property amenities and local attractions.

  • Front Desk Representative

    2 weeks ago

    Lahaina, Hawaii, United States Yes& Companies LLC Full time

    Overview: Yes& Companies LLC is seeking a highly skilled and professional Front Desk Representative to join our team. This role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.The ideal candidate will be responsible for providing exceptional customer service, processing guest...

  • Housekeeping Clerk

    2 weeks ago

    Lahaina, United States Royal Lahaina Resort Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    4 months ago

    Lahaina, United States Kaanapali Alii Maui Full time

    Overview: Are you ready to start your career or gain valuable skills in the hospitality industry? Join our team at the Kaanapali Alii, where we're looking for a friendly and dedicated Front Desk Agent. If you have a passion for hospitality and enjoy creating memorable experiences for guests and owners, we'd love to hear from you. As a Front Desk Agent,...

  • Front of House Coordinator

    6 days ago

    Lahaina, Hawaii, United States Lahaina Restaurant Full time

    Dining Room Host Job SummaryWe are seeking a professional and organized Front of House Coordinator to join our team at Lahaina Restaurant. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless dining experience for our guests.The ideal candidate will have excellent communication skills, be able to multitask in a...

  • Housekeeping Clerk

    2 weeks ago

    Lahaina, United States Royal Lahaina Resort Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Housekeeping Clerk

    1 week ago

    Lahaina, United States Royal Lahaina Resort Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Housekeeping Clerk

    2 weeks ago

    Lahaina, United States Royal Lahaina Resort Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Service Clerk

    3 weeks ago

    Lahaina, Hawaii, 96761, Maui, HI, United States Marriott International, Inc Full time

    Additional InformationJob Number24209744Job CategoryRooms & Guest Services OperationsLocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and...

  • Front Desk Manager

    1 month ago

    Lahaina, United States Marriott Vacations Worldwide Full time

    Salary range $66,990 - $77,000 w/bonus planRelocation Assistance - YesEducation and Experience  High school diploma, GED or equivalent degree; 2 years of progressive experience in a hotel Front Office operation.  OR  2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major;...

  • Front Desk Agent

    4 weeks ago

    Lahaina, United States Marriott Vacations Worldwide Full time

    Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Me Agent, Front Desk, Guest Service, Hotel

  • Front Desk Representative

    2 weeks ago

    Lahaina, Hawaii, United States Kaanapali Alii Maui Full time

    About the RoleThis is an exciting opportunity to join our dynamic team and contribute to delivering unparalleled guest service. As a Front Desk Agent, you will have the chance to make a real impact on our guests' experiences and develop valuable skills in customer service, communication, and teamwork.Requirements:High school diploma or equivalent...

  • Front Desk Ambassador

    1 week ago

    Lahaina, Hawaii, United States Na Hoaloha Ekolu Full time

    Job DescriptionWe are seeking a friendly and Aloha-spirited individual to join our team as a front desk ambassador. In this role, you will be responsible for welcoming guests and ensuring their experience is nothing short of exceptional. If you have a passion for delivering top-notch customer service and are enthusiastic about sharing our brand's values, we...

  • Front Desk Liaison

    4 weeks ago

    Lahaina, Hawaii, United States Marriott International, Inc Full time

    The Front Desk Liaison role at The Westin Maui Resort & Spa is a unique opportunity to enhance the guest experience by providing exceptional service and local area knowledge. As a key member of the hotel team, you will be responsible for responding to guest requests, resolving issues, and ensuring that all guests feel welcome and valued.With a strong focus...

  • Front Desk Agent

    1 month ago

    Lahaina, United States CoralTree Hospitality Full time

    The Blended Schedule Overnight Front Desk Agent provides record account reconciliation services and reporting. In addition, covers shifts, days off and vacation for the full-time night auditor. As the Night Auditor, he or she is responsible for all f Front Desk, Night Auditor, Agent, Overnight, Hotel